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 Hangzhou •1 Room
 Hangzhou • 1 Room
Book online or call 0508 283 858 Phone Number

Relais & Chateaux Chaptel Hangzhou

4.0 out of 5.0
No.57, Changsheng Road, Hangzhou, 0508 283 858
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Parking
Wifi
Business
Laundry
Smoke Free
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Room type Options Nightly price Book
Photo of room
Classic Townhome, 1 King Bed, Terrace
100 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Photo of room
Deluxe Suite, 1 King Bed, Ensuite, Garden Area
100 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Family Townhome, 2 Bedrooms, Patio, City View
Room with view
120 square metres
1 Large Twin Bed and 1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Art Deco Hangzhou hotel in Shangcheng with free parking

Popular property highlights

Free self parking
Free WiFi
24-hour business centre
Laundry facilities
Smoke-free property

Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. This hotel is 1.3 mi (2.1 km) from Broken Bridge and 1.4 mi (2.3 km) from China Academy of Art.

Make yourself at home in one of the 26 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Relais & Chateaux Chaptel Hangzhou

No.57, Changsheng Road, Hangzhou, 310006

Hotel Amenities

Hotel Amenities

  • ATM/banking
  • Concierge services
  • Total number of rooms - 26
  • Number of floors - 2
  • Number of buildings/towers - 0
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Smoke-free property
  • Airport transport
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 1930
  • Number of restaurants - 1
  • 24-hour business centre
  • Number of meeting rooms - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Relais & Chateaux Chaptel Hangzhou offers 26 air-conditioned accommodations with free minibar items and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Pillow menu
  • Sleep Number by Select Comfort mattress
  • TV size 32
  • TV size (measurement) inch
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free cots/infant beds
  • Minibar (stocked, free items)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Relais & Chateaux Chaptel Hangzhou has a restaurant on site.

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

No lifts

Parking height restrictions apply

Noise-free rooms not guaranteed

Debit cards

UnionPay

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children
  • Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Relais Chateaux Chaptel Hangzhou Hotel
  • Relais Chateaux Chaptel Hotel
  • Relais Chateaux Chaptel Hangzhou
  • Relais Chateaux Chaptel
  • Relais & Chateaux Chaptel Hangzhou Hotel
  • Relais & Chateaux Chaptel Hangzhou Hangzhou
  • Relais & Chateaux Chaptel Hangzhou Hotel Hangzhou

We should mention

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Awards & Affiliations

The property is a member of Relais & Chateaux.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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