Shangri-La Hangzhou Hangzhou, CHN - Best Price Guarantee

Room type	Options	Nightly price	Book
Suite, Lake View (West Wing) 72 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 2 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 775-sq-foot room with lake views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Other room types
West Superior Hillview Twin 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 2 Twin Beds 388-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premier Room, 1 King Bed (West Wing Horizon) 51 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 549-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Horizon Hillview King 37 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 398-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Premier Room, 2 Single Beds (West Wing Horizon) 51 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 2 Twin Beds 549-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Horizon Hillview Twin 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 2 Twin Beds 388-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Horizon Lakeside Gardenview Twin 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 2 Twin Beds 388-sq-foot individually decorated room, balcony with lake and garden views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Lakeside Gardenview Twin 36 square metres 2 Twin Beds (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 2 Twin Beds 388-sq-foot individually decorated room, balcony with garden views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Hillview King 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 388-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Lakeside Gardenview King 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 388-sq-foot individually decorated room, balcony with garden views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Executive Suite 52 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 560 sq feet Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
Presidential Suite (West) 193 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 2077-sq-foot room with hill views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price
West Wing Horizon Lakeside Gardenview King 36 square metres 1 King Bed (Extra beds available: Cot) Room sleeps 3 guests (up to 2 children) Room cleanliness: Wonderful! 4.2 1 King Bed 388-sq-foot individually decorated room, balcony with lake and garden views Internet - Free WiFi and wired internet access Entertainment - 37-inch flat-screen TV with cable channels Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Hypo-allergenic bedding, blackout drapes/curtains, turndown service, and bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, free newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Doorbell and phone notification Smoking And Non-Smoking Room is accessed via exterior corridors Connecting/adjoining rooms can be requested, subject to availability		Select dates to see price

Hotel Amenities

Lift
Fitness facilities
ATM/banking
Concierge services
Gift shops or newsstand
Total number of rooms - 198
Number of floors - 6
Number of buildings/towers - 1
Airport transport (surcharge)
Conference space
Barbecue grill(s)
Coffee/tea in common areas
Breakfast available (surcharge)
Laundry facilities
Garden
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
24-hour front desk
Business centre
Porter
Express check-out
Dry cleaning/laundry service
Meeting rooms
Wedding services
Express check-in
Tours/ticket assistance
Free WiFi
Number of restaurants - 2
24-hour business centre
Conference space size (feet) - 9688
Conference space size (meters) - 900
Conference centre
Snack bar/deli
Parking (limited spaces)
Free self parking
Number of bars/lounges - 1
Luggage storage
Train station pickup (surcharge)
Terrace
Banquet hall

Family Friendly Amenities

Family property
Free WiFi
Soundproofed rooms
Snack bar/deli
Laundry facilities
In-room childcare (surcharge)
Playground on site
Refrigerator (on request)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

English
Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Air conditioning
Television
Wheelchair accessible
Free newspaper
Minibar
Coffee/tea maker
Daily housekeeping
Hypo-allergenic bedding available
Phone
Private bathroom
Bathrobes
Free toiletries
Hair dryer
Iron/ironing board
In-room safe
Room service (24 hours)
Desk
Soundproofed rooms
Turndown service
Free bottled water
Access via exterior corridors
Blackout drapes/curtains
In-room childcare (surcharge)
Slippers
Fridge (on request)
Shower/tub combination
Cable TV service
Flat-panel TV
Free WiFi
Free wired Internet
Individually decorated
TV size 37
TV size (measurement) inch
Connecting/adjoining rooms available
Free cots/infant beds
Rollaway/extra beds (surcharge)
Electric kettle
Towels provided
Linens provided
Number of bathrooms: 1
Laptop-friendly workspace
Wardrobe

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.

Shangri-La Hangzhou has 2 restaurants on site.

24-hour room service is available.

Nearby Things to do

Hiking/biking trails nearby
Mountain biking nearby
Bicycle rentals on site
Hiking/biking trails on site
Playground on site

Accessibility

Wheelchair-accessible path of travel
Wheelchair-accessible parking

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Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is: 21

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for CNY 350.0 per night.
Free cribs (infant beds)!

Pet Policy

Pets not allowed

You need to know

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Parking height restrictions apply

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Masks are available for guests

Protective clothing is not available for guests

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Fees

Optional extras

Fee for buffet breakfast: approximately CNY 184 per person
Airport shuttle fee: CNY 600 per vehicle (one-way)
Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

Hangzhou Shangri-La
Hangzhou Shangri-La Hotel
Hotel Hangzhou
Hotel Shangri-La Hangzhou
Shangri-La Hangzhou
Shangri-La Hangzhou Hotel
Shangri-La Hotel Hangzhou
Hangzhou Shangri La
Shangri La Hangzhou
Shangri-La Hangzhou Hotel
Shangri La Hotel Hangzhou
Shangri-La Hangzhou Hangzhou
Shangri-La Hangzhou Hotel Hangzhou

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Contactless check-in and contactless check-out are available.

Information missing or incorrect? Tell us! Opens in a new window

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Shangri-La Hangzhou

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Luxury Hangzhou hotel in Xihu with 2 restaurants

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Shangri-La Hangzhou

Hotel Amenities