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Room type Options Nightly price Book
Superior Family
40 square metres
1 Queen Bed and 1 Large Twin Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Studio Suite Double
82 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Studio Suite Twin
82 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double LAKE VIEW
38 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior TWIN LAKE VIEW
38 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior TWIN
38 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Club Floor
38 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Convertible
38 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double
38 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Double Club Floor LAKE VIEW
38 square metres
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Convertible LAKE VIEW
38 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho

Popular property highlights

Free self parking
Free WiFi
Business centre
24-hour front desk
Multilingual staff

With a stay at L7 WEST LAKE HANOI BY LOTTE in Hanoi (Tay Ho), you'll be steps from Lotte Mall Tay Ho and 7 minutes by foot from West Lake. This golf hotel is 3.4 mi (5.4 km) from Tran Quoc Pagoda and 4.1 mi (6.6 km) from Ho Chi Minh Mausoleum.

Make yourself at home in one of the 264 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Relax and unwind with massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.

Grab a bite at Layered, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Shopping on site
  • Total number of rooms - 264
  • Breakfast available (surcharge)
  • Television in common areas
  • Garden
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Meeting rooms
  • Wedding services
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Number of meeting rooms - 4
  • Golf course on site
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Conference centre
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Couples/private dining
  • Shopping centre on site
  • Covered parking
  • Secured parking
  • Golf clubs (equipment)
  • Outdoor entertainment area
  • Coworking spaces
  • No accessible shuttle
  • Lift door width (inches) - 20
  • Lift door width (centimetres) - 50

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese

Parking

Free self parking

Room Amenities

L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Free bottled water
  • Wireless internet access
  • Bidet
  • Slippers
  • Cable TV service
  • Free WiFi
  • TV size 65
  • TV size (measurement) inch
  • Bathtub or shower
  • Towels provided
  • Linens provided
  • Smart TV
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Wardrobe
  • Toothbrush and toothpaste available
  • WiFi speed - 100+ Mbps (good for 1–2 people or up to 6 devices)

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Layered - Onsite restaurant.

Tim Ho Wan - This restaurant specializes in dim sum. Open daily.

Hedonist - Onsite rooftop bar. Open daily.

Lush Salon - Onsite lobby lounge. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Massages

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Credit card pre-authorisation

Contactless check-in is not available

Contactless check-out is not available

Cashless transactions are available

Mobile key entry is not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • L7 West Lake Hanoi
  • L7 West Hanoi By Lotte Hanoi
  • L7 WEST LAKE HANOI BY LOTTE Hotel
  • L7 WEST LAKE HANOI BY LOTTE Hanoi
  • L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

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