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Melia Hanoi

5.0 star property

Photo gallery for Melia Hanoi

2 restaurants, breakfast served
Creator video - submitted by Lizaveta Master
Reception
City view
Building design

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Place, Hanoi Opera House
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for The Level Suite

City view

The Level Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level Premium

The Level Premium

The Level Premium

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for The Level Suite with Balcony, Adult Only

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony, Adult Only

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Family Suite

Family Suite

Family Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Suite with Balcony - Adults Only (3 Adults)

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony - Adults Only (3 Adults)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Hanoi

With a stay at Melia Hanoi, you'll be centrally located in Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This luxury hotel is 0.8 mi (1.3 km) from Hanoi Opera House and 1.2 mi (1.9 km) from Hanoi Old Town Night Market.

What's nearby

  • Hoa Lo Prison Museum - 3 min walk - 0.3 km
  • Hoan Kiem Lake - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.6 km
  • Train Street - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Meliã - ‬2 min walk
  • ‪Garbo - ‬1 min walk
  • ‪Starbucks Reserve Quang Trung - ‬1 min walk
  • ‪Phố Sách 19/12 - ‬1 min walk
  • ‪Hào Café Hanoi - ‬2 min walk

About this property

Melia Hanoi

Melia Hanoi offers 306 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 306 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).
Grab a bite at Mosaico, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Mosaico - This restaurant serves breakfast, lunch, and dinner.
Cham - This restaurant serves dinner only. Open select days.
Garbo - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1990000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Melia Hanoi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1004 reviews
Rating 8 - Good. 253 out of 1004 reviews
Rating 6 - Okay. 55 out of 1004 reviews
Rating 4 - Poor. 7 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

yariv

Business traveller
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Jan 2026

10/10 Excellent

Elliot

Stayed 3 nights in Jan 2026

10/10 Excellent

Raymond

Stayed 3 nights in Jan 2026

10/10 Excellent

Narayan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 3 nights in Jan 2026

8/10 Good

Samuel George

Stayed 1 night in Jan 2026

10/10 Excellent

Eugene

Liked: Cleanliness, amenities
Breakfast menu great selection and service! Excellent staff! Great area for bar location to meet, greet, and free discussion!
Stayed 2 nights in Jan 2026

10/10 Excellent

ha, Apollo Beach

Stayed 5 nights in Dec 2025

10/10 Excellent

Jackeen

Liked: Cleanliness, property conditions & facilities
Best hotel staff ever
Stayed 2 nights in Dec 2025

10/10 Excellent

Vananh

Stayed 1 night in Dec 2025

10/10 Excellent

Ernest Quentin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, amazing breakfast, helpful and kind staff.
Stayed 7 nights in Nov 2025

10/10 Excellent

Tin

Stayed 2 nights in Dec 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
helpful staff at check in, lovely room.Nice bar area
Stayed 2 nights in Dec 2025

10/10 Excellent

Pat

Stayed 2 nights in Nov 2025

10/10 Excellent

Punit

Liked: Cleanliness, staff & service, amenities
Great
Stayed 4 nights in Dec 2025

10/10 Excellent

Jawaher

Stayed 1 night in Dec 2025

8/10 Good

Nikos

Stayed 2 nights in Dec 2025

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Dec 2025

4/10 Poor

Ping

Stayed 4 nights in Nov 2025

10/10 Excellent

Sat

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2025

10/10 Excellent

Sat

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice cleaned room and great service. The staffs go beyond to help us out.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Liked: Property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Nik, Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another amazing stay at another Meliá resort. No matter where I go, it’s always an exceptional experience. Meliá Hanoi offered an incredible massage and spa service, and the breakfast buffet had endless fresh options. The lounge provided the perfect ambiance with a flawless mix of drinks. And the staff… “incredible” doesn’t even begin to describe them. Every team member at Meliá Hanoi was kind, hospitable, attentive, and genuinely eager to help. Whenever I return to Hanoi, this will be my first choice.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven, Hidden Hills

Stayed 5 nights in Nov 2025

10/10 Excellent

Corwin

Stayed 2 nights in Nov 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Everything was perfect and the most comfortable beds ever!
Stayed 1 night in Nov 2025