See all properties
Save

San Palace Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Palace Hotel

Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
City-View Terrace Suite | Terrace/patio
City view
Exterior
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
187 Hang Bong Street, Hoan Kiem District, Hanoi, 10000
  • Train Street
    3 min walk
  • Hoa Lo Prison Museum
    7 min walk
  • Hang Gai Street
    7 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    40 min drive

Room options

View all photos for Premium Balcony Room

Minibar, in-room safe, individually furnished, desk

Premium Balcony Room

  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room with Window

Minibar, in-room safe, individually furnished, desk

Premium Room with Window

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City-View Terrace Suite

City-View Terrace Suite

City-View Terrace Suite

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room With Window

Family Room With Window

Family Room With Window

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double or Twin Room.

Deluxe Double or Twin Room.

Deluxe Double or Twin Room.

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double Room, No Windows

Minibar, in-room safe, individually furnished, desk

Superior Double Room, No Windows

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Outdoor pool

Aira Boutique Hanoi Hotel & Spa

Pool
Spa
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (798)
The price is NZ$218
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Aira Boutique Hanoi Hotel & Spa

About the area

Hanoi

Located in Hanoi (Old Quarter), San Palace Hotel is within a 15-minute walk of St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. .This spa hotel is 0.6 mi (0.9 km) from Hanoi Old Town Night Market and 1 mi (1.5 km) from Quan Chuong Gate.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 9 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Old Town Night Market - 11 min walk
  • Quan Chuong Gate - 17 min walk
  • Hanoi Opera House - 2 min drive

Getting around

  • Hanoi Railway Station - 9 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪Bross Beer Taproom - ‬2 min walk
  • ‪Nét Huế - Hàng Bông - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪Xôi -Cấm Chỉ - ‬1 min walk

About this property

San Palace Hotel

Hotel with a full-service spa, a short walk to St. Joseph's Cathedral of Hanoi
San Palace Hotel offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. 54-inch flat-screen televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include Thai massages, facials, body wraps, and body scrubs.
Make yourself at home in one of the 30 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
San Palace Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Scooter/moped hire

Family friendly

  • Children's pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Pool access ramp on site
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 54-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 200000.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 517000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 200000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Nevaeh Hotel Hanoi
L'Harmonie Hotel Spa
San Palace Hotel Hotel
San Palace Hotel Hanoi
Nevaeh Hotel Spa Ha Noi
San Palace Hotel Hotel Hanoi

San Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 54 out of 72 reviews" "
Rating 8 - Good. 12 out of 72 reviews" "
Rating 6 - Okay. 2 out of 72 reviews" "
Rating 4 - Poor. 3 out of 72 reviews" "
Rating 2 - Terrible. 1 out of 72 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain about except Wifi speed Great location , great staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the area of the San Palace Hotel as it was very convenient to shops and restaurants. We also like to walk everywhere and it was very central to many of the sites we wanted to see. The staff was fantastic and very helpful and friendly. They were one of the highlights. Our room was very spacious and comfortable. A nice breakfast was served in the mornings with eggs made to order. Rides to and from the airport were arranged by the staff on our behalf and worked out very well. I would recommend staying here while visiting Hanoi.
Stayed 1 night in Dec 2023

10/10 Excellent

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and staff were so helpful and friendly. Nice spacious room with comfortable bed and nice seating area. Nice bathroom. Good breakfast included every morning. Coffee was excellent. Would stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Jacqueline, Sheffield

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, couldn’t do enough for us, especially Lily !!! Lovely young lady , spoke good English so helpful and also making sure we was safe, and looked after from start to finish . Hotel food very good, rooms nice with balcony.
Stayed 3 nights in Oct 2023

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Wonderful staff
Stayed 3 nights in Oct 2023

8/10 Good

Byron

Travelled with partner
Liked: Amenities
Tracy and Tom were very friendly and extremely helpful! The hotel is right in the heart of the old quarter, so it is very convenient to most tourist sites.
Stayed 5 nights in Oct 2023

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Room was clean and very comfortable. AC worked very well and bed was very comfortable. Staff was amazing! Everyone who worked there were extremely polite, friendly and helpful. Just amazing people. Breakfast was good too. Good selection of coffee/tea/juice, three types of bread, two types of cereal, yogurt, plus a rotating selection of three different hot dishes (changed daily) and two different fresh fruits (again, changed daily). The only downside is the hotel lobby feels very cramped but of course they can’t do much about that. Also, hotel is located at a particularly busy intersection so crossing street is difficult but I guess that’s Hanoi!
Stayed 4 nights in Jul 2023

10/10 Excellent

Rory

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, with nice rooftop pool and views, and in a great location - but what makes the stay is the staff, they are all so lovely and attentive and really helpful with planning trips and finding things to do in Hanoi. Would definitely stay again.

10/10 Excellent

Chung Keong

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall satisfaction level is good. Very convenient to find local food even in the midnight. Staffs are friendly and helpful. The room is clean and the hotel located at quite central of Old quarters. Will come back again
Stayed 3 nights in May 2023

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at this wonderful hotel, very helpful & friendly staff
Stayed 3 nights in May 2023

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful finishings. Comfortable bed friendly staff and very accommodating to our needs.
Stayed 1 night in Apr 2023

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amaising. Camilla was great !! Very helpfull and kind.
Stayed 1 night in Apr 2023

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff in particular Camellia were so attentive caring and going the extra mile in helping us to sort things . Entire stay was very nice indeed
Stayed 4 nights in Mar 2023

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Friendly helpful staff.
Stayed 1 night in Feb 2023

10/10 Excellent

Mara, Balaclava

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s says 3 star but in reality it’s a 5.. the hotel was clean and close to everything. The staff where amazing, so friendly and would go annoyance beyond to make sure your stay was amazing.. thank you to Ms moon, Charlie, Mr tom and David.. bed was so comfortable and breakfast was great
Stayed 3 nights in Feb 2023

10/10 Excellent

Howard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly and polite.
Stayed 3 nights in Jan 2023

10/10 Excellent

Samsul

Liked: Staff & service
Nice place to stay

2/10 Terrible

Anuj

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in the heart of Old Hanoi
We stayed here two nights, one when we arrived in Hanoi from the U.K. and one when we arrived back from our Ha Long Bay cruise. Both times the staff made us feel welcomed and were extremely friendly, accommodating, courteous and overall lovely. We would recommend staying at L’Harmonie to anyone visiting Hanoi for a short or long stay, our room was comfortable and the air con great, the location is 10/10 and the breakfast was hot and tasty.
Stayed 1 night in Nov 2022

10/10 Excellent

Llinos

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend!
Stayed 1 night in Oct 2022

10/10 Excellent

Michiel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Ho

Travelled with family
Disliked: Staff & service
Unbeleivable
This palce shouldn't be operating. There was no staff working. During the business hours. The hotel door was locked. Knocking didn't work. I had to call the house keeper
Stayed 1 night in Nov 2020

10/10 Excellent

Sandy, Uk

Travelled with partner
Liked: Staff & service, property conditions & facilities
Absolutely beautiful hotel so clean and fresh , staff were amazing and so friendly ...fantastic position in old quarter highly recommend 👍
Stayed 6 nights in Mar 2020