Country Inn & Suites by Radisson, South Haven, MI

2.5 star property

Photo gallery for Country Inn & Suites by Radisson, South Haven, MI

Room, 1 King Bed, Non Smoking, Jetted Tub
Indoor pool, pool loungers
Business centre
Lobby
Fitness facility

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
1741 Phoenix St, South Haven, MI, 49090
  • Place, South Haven Center for the Arts
    ‪3 min drive‬
  • Place, Kal Haven Trail
    ‪3 min drive‬
  • Place, Michigan Maritime Museum
    ‪3 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

South Haven

With a stay at Country Inn & Suites by Radisson, South Haven, MI in South Haven, you'll be within a 10-minute drive of Lake Michigan and South Haven Center for the Arts. .This hotel is 1.8 mi (2.9 km) from Warner Vineyards and 1.8 mi (3 km) from Kal Haven Trail.

What's nearby

  • South Haven Center for the Arts - 3 min drive - 3.6 km
  • Kal Haven Trail - 3 min drive - 3.2 km
  • Michigan Maritime Museum - 3 min drive - 3.6 km
  • Warner Vineyards - 4 min drive - 3.6 km
  • South Beach - 5 min drive - 4.6 km

Getting around

  • Bangor Station - 18 min drive
  • Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 50 min drive

Restaurants

  • ‪Culver's - ‬7 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Biggby Coffee - ‬20 min walk
  • ‪Clementine's - ‬3 min drive

About this property

Country Inn & Suites by Radisson, South Haven, MI

Hotel in South Haven with free breakfast and a fitness center
Country Inn & Suites by Radisson, South Haven, MI offers 62 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This South Haven hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 62 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and complimentary use of a nearby fitness facility.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and an elevator. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (127 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel South Haven
Holiday Inn Express South Haven
South Haven Holiday Inn Express
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven Hotel
Holiday Inn Express South Haven
Hotel Holiday Inn Express & Suites South Haven South Haven
South Haven Holiday Inn Express & Suites South Haven Hotel
Hotel Holiday Inn Express & Suites South Haven
Holiday Inn Express & Suites South Haven South Haven
Holiday Inn Express Suites South Haven
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express South Haven

Country Inn & Suites by Radisson, South Haven, MI Reviews

Reviews

6.8
Rating 10 - Excellent. 278 out of 1008 reviews
Rating 8 - Good. 231 out of 1008 reviews
Rating 6 - Okay. 198 out of 1008 reviews
Rating 4 - Poor. 173 out of 1008 reviews
Rating 2 - Terrible. 128 out of 1008 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Beverly

Stayed 2 nights in Jul 2025

2/10 Terrible

Christina

Disliked: Cleanliness, staff & service, property conditions & facilities
They didn’t have my rooms that I had booked for 5 months
Stayed 1 night in Jul 2025

6/10 Okay

Jasmine

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Overall the stay was fine, we were in town for the beach anyways so didn’t spend much time in the room. We booked the suite with the side room & pull out couch. when we walked in the bedroom presented as average clean. a few things were still a little iffy: both remotes for the tv’s were very sticky. one of the two TVs didn’t work at all. the floor was also sticky. glass top on the desk needed to be wiped down for sure. just small things like that which seemed to be forgotten. Not usually something I would be too concerned about but we brought a baby with us so we had to give things a wipe down ourselves. The check in/check out process was easy, staff was polite, the breakfast was good both mornings, and it was mostly quiet. I would stay here again just more aware on the cleanliness part next time.
Stayed 2 nights in Jul 2025

4/10 Poor

Andrew

Travelled with family

Loud halls and Rooms on all sides.

There were noisy guest running up and down the halls in above our head till almost 1 AM. We called to the front desk, but no one would answer so in the middle of the night I had to walk out and find someone just to help us.
Stayed 1 night in Jul 2025

2/10 Terrible

Aaron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty room, damage to lock, terrible moisture smell. Had to leave the room.
Stayed 1 night in Jul 2025

2/10 Terrible

Gayle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was not clean. In need of repair and maintenance. Bare basics and no comfort. Will not return to this chain again.
Stayed 1 night in Jul 2025

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very noisy in morning. Could hear outside doors slam shut. Heard 10 minute smoke break and conversation word for word. Looks like it wouldn’t take much to have room and bath look great. Carpeting looks really dirty and bathroom needs cosmetic updates. Not worth my money.
Stayed 1 night in Jul 2025

10/10 Excellent

Stacy, Oak Park

Stayed 1 night in Jun 2025

4/10 Poor

Kenneth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel needs a LOT of attention!

There was no one at the desk at check-in. We called a phone number listed there. It took 5 minutes. No toilet paper in the hall men's room. Floors dirty. Parking lot lights not working - I worried about my car. I parked in the lot next door.
Stayed 1 night in Jul 2025

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly.
Stayed 4 nights in Jul 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Disliked: Cleanliness

Not impressed at all, but it served the purpose.

There was nobody around when I walked in the door and it took a few minutes for anyone to show up. The gal who finally appeared at the front desk seemed uninterested, as she chewed her mouthful of food. Minimal words were said- very low energy customer service. Our room smelled like fried food- almost like seafood. There was a ginormous hairball in the shower drain. Heavy mold/mildew around the shower. Breakfast was lackluster with crusty dried food on the warming bins. No actual dishes -only paper plates with flimsy plastic silverware. Positive note- the bed was comfortable and the location was great!
Stayed 1 night in Jul 2025

2/10 Terrible

James

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The initial front staff that we encountered was extremely unpleasant. The room we were given is not what we booked. Our air conditioning unit didn’t work. The pool looked very dirty.
Stayed 3 nights in Jul 2025

4/10 Poor

David, Watertown

Disliked: Cleanliness
The property could use better housekeeping, some upgrades and a coat of paint. All of the room doors are dirty with foot marks and fingerprints. The place does not smell clean…
Stayed 2 nights in Jul 2025

4/10 Poor

Manal

Stayed 1 night in Jul 2025

10/10 Excellent

Warren

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I went to celebrate our anniversary and really enjoyed our time in South Haven. A great place to get away from the big city and enjoy something different.
Stayed 2 nights in Jul 2025

4/10 Poor

Josie

Travelled with family
Liked: Amenities, property conditions & facilities
Bathroom needs ventilation. Tv was horrible to navigate. Staff was very polite and professional. For the amount of money South Haven charges for hotel rooms it should have been nicer.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Girls Trip

The beds were clean and comfortable. Room could use a deep clean. Some cosmetic maintenance needed. No usb charging ports.
Stayed 1 night in Jul 2025

8/10 Good

Justin

Stayed 1 night in Jul 2025

6/10 Okay

Shannon

Travelled with partner
Even though the bed was comfy half the lights in our room were burnt out, the walls and half wall were dirty, the shower was broke so water sprayed in different directions, weird white stains on the chair, cracks at the seam were the ceiling meets the wall and the patch they used when apparently someone had opened the door to hard was not even paintes the same color as the walls. Fir the price you paid for the room the room could have been better. I know this is an older hotel but the maintenence of the building is lacking. The girl who worked the front desk waa very polite and nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Nikole

Stayed 3 nights in Jul 2025

4/10 Poor

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and old hotel, not vacuumed carpets, hair on the bathroom floor. Overall dirty, I wouldn't go into their indoor pool as well.
Stayed 1 night in Jul 2025

6/10 Okay

Shawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was convenient, the breakfast was lacking.. it was a bit noisy
Stayed 1 night in Jul 2025

4/10 Poor

Lily

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I’ve stayed at another country by Radisson and had a great experience, but this did not compare. The front desk workers were not very welcoming. When entering into the room I was already disappointed by walking through a dirty door. In the room itself was paint that had already been chipped on the wall, and the water faucet did not turn off completely. The microwave did not rotate correctly because the replacement plate they used was not compatible. Heard every foot step from the people upstairs. Went and told the front desk that they were very loud and asked to change rooms, they told us the people above us was already told on multiple occasions to quiet down and that the hotel is completely booked up so we could not switch rooms. And majority of the outside doors to enter was open for the public (the scanner for the key card was broken) so I did not feel the safest.
Stayed 3 nights in Jul 2025

6/10 Okay

djgg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stay was great but it smelled horrible.
Stayed 2 nights in Jul 2025