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Shangri-La Songbei, Harbin

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Songbei, Harbin

Executive Suite, 1 King Bed
Exterior
Indoor pool
Point of interest
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
1 Songbei Avenue, Songbei District, Harbin, Heilongjiang, 150028
  • Siberian Tiger Park
    4 min drive
  • Harbin Ice and Snow World
    5 min drive
  • Harbin Polarland
    8 min drive
  • Harbin (HRB-Taiping Intl.)
    46 min drive

Room options

View all photos for Horizon Deluxe King

Minibar, in-room safe, desk, laptop workspace

Horizon Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Horizon Deluxe Twin

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic River View King

Minibar, in-room safe, desk, laptop workspace

Panoramic River View King

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic River View Twin

Minibar, in-room safe, desk, laptop workspace

Panoramic River View Twin

  • 42 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King

Minibar, in-room safe, desk, laptop workspace

Deluxe King

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin

  • 42 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Panoramic River View King

Minibar, in-room safe, desk, laptop workspace

Horizon Panoramic River View King

  • 42 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room
Shangri-La Harbin
Pool
Hot tub
Spa
Parking included
4.2 out of 5, Very good, (165)
The price is NZ$206
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Shangri-La Harbin

About the area

Harbin

Located in Harbin (Song Bei), Shangri-La Songbei, Harbin is within a 15-minute drive of Harbin Ice and Snow World and Saint Sophia Church. .This luxury hotel is 8 mi (12.9 km) from Heilongjiang Provincial Museum and 8.8 mi (14.2 km) from Harbin Amusement Park.

What's nearby

  • Siberian Tiger Park - 4 min drive - 4.1 km
  • Harbin Ice and Snow World - 5 min drive - 5.2 km
  • Zhongyang Street - 10 min drive - 11.0 km
  • Saint Sophia Church - 11 min drive - 11.9 km
  • Harbin Exhibition Hall of Arts and Crafts of Ice and Snow - 11 min drive - 9.9 km

Getting around

  • Harbin Railway Station - 20 min drive
  • Harbin (HRB-Taiping Intl.) - 46 min drive

Restaurants

  • ‪龙华渔村 - ‬7 min walk
  • ‪拉普兰德咖啡厅 - ‬8 min walk
  • ‪中国工商银行学院路分理处 - ‬10 min walk
  • ‪中国民用航空黑龙江省管理局哈尔滨机场咖啡厅 - ‬13 min walk
  • ‪松江职业技能培训学校 - ‬13 min walk

About this property

Shangri-La Songbei, Harbin

Luxury Harbin hotel in Song Bei with 2 restaurants
Shangri-La Songbei, Harbin offers 344 air-conditioned accommodations with minibars and safes. A pillow menu is available. Guests can make use of the in-room full-sized refrigerators/freezers and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, bathrobes, and hair dryers.

This Harbin hotel provides complimentary wireless Internet access. 43-inch LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi The Spa. Services include facials and body treatments. The spa is open daily.
Make yourself at home in one of the 344 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Chinese cuisine at 香厨中餐厅 Shang Kitchen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
香厨中餐厅 Shang Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
松咖啡全日制餐厅 Café Song - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
大堂酒廊 Lobby Lounge - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Return train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: CNY 185 for adults and CNY 92.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 24-hour room service

Restaurants on site

  • 香厨中餐厅 Shang Kitchen
  • 松咖啡全日制餐厅 Café Song
  • 大堂酒廊 Lobby Lounge

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's books
  • Children's dinnerware
  • Children's toys
  • Full-sized fridge
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Designated smoking areas
  • Shared fridge

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 43-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 185 for adults and CNY 92.5 for children
  • Airport shuttle fee: CNY 430 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: CNY 350.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Songbei Shangri-La Harbin Hotel
Songbei Shangri-La Hotel
Songbei Shangri-La
Songbei Shangri La Harbin
Songbei Shangri La Harbin
Shangri Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel
Shangri-La Songbei, Harbin Harbin
Shangri-La Songbei, Harbin Hotel Harbin

Shangri-La Songbei, Harbin Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 35 reviews" "
Rating 8 - Good. 10 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 0 out of 35 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Endi

Liked: Staff & service, property conditions & facilities
na
Stayed 3 nights in Jul 2024

8/10 Good

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled a little like smoke and was not the cleanest. However the staff is awesome and the property has multiple restaurants.
Stayed 2 nights in Jan 2024

10/10 Excellent

Zhao

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great experience to live here. Nice staff and quite.
Stayed 4 nights in Aug 2023

4/10 Poor

Damon Stanley

Liked: Room comfort
Disliked: Staff & service
Very disappointed!
Very disappointing, requested for non smoking room during booking, and re-emphasized for non smoking room at the front desk, but still being given a room with strong smoking smell. Very very bad experience and will not visit again.
Stayed 1 night in Jul 2021

8/10 Good

Stephanie, Shanghai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large room with floor to ceiling view of the river and ice sculpture park. It’s pretty doggone cold so when not out at an attraction, hanging at the hotel was the best option. Food was ok in both restaurants we tried. I’m leaving this review a few months after and only recall being comfortable and well accommodated. Would recommend.
Stayed 3 nights in Dec 2019

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel as I am at home
This was an amazing stay, very friendly staff, great service and food, fantastic view. Felt as I am at home.
Stayed 5 nights in Jan 2020

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit out of town
Very nice hotel only it is a bit out of the main city and can be difficult to get a taxi to go there. It is reasonably close to Ice World Understanding English was a problem.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All well and neat - helpful staff too The Shang Palace is awesome esp the Roast Duck
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

10/10 Excellent

olive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Our stay was great, The staff was very helpful as we had some extra requests.
Stayed 8 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Not up to snuff, but I would stay here again
This hotel belongs to the Shangri-la chain, but it is not as Ritzy as the others I've visited. The staff by and large does not speak English, like most of China. Of the ones who do, it's not spoken or understood well. Nonetheless, they tried very hard to provide good service. It's just that you have to ask. When I arrived, I had to push a bit to get the concierge to put together a plan for me. I know the intention was good, but it really was not on part with a 5 star hotel. I was suggested to visit the famous St. Sophia cathedral, I hired a taxi and organized my agenda to take me 20 mins downtown only to find it was closed due to renovations when I arrived. On the other hand, they were right to suggest I visit Ice and Snow World at 4:30, I got to see all the lights come on and transform the place. And I didn't have to stay any longer than necessary (at -24 C, that's non-trivial). I also chose this hotel because another reviewer said that it was entirely non-smoking, nary a smoke molecule around. My room smelled great when I walked in, but soon enough I found a cigarette butt and plentiful cigarette ashes on the floor. When I contacted the hotel manager, he was very much embarrassed and tried to find me another room. Funny enough, that room actually smelled like smoke. All in all I basically lost the whole morning checking in, getting settled into my room and getting my schedule (pseudo-) sorted. The manager tried to compensate me with a fruit bowl and some sweets.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Dana

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I went on a girls trip to Harbin Ice Festival and stayed at the Songbei Shangri la (we were a group of expats living in Shanghai). We were greeted by Jo, she was wonderful and very helpful. The beds were super comfortable and location was perfect for Ice Festival and tiger park. The bar staff were a bit slow on making cocktails. Overall I would recommend this hotel to my friends.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We stayed here (2 adults, 2 children) during the ice festival. You can see the festival area from the windows of the hotel, it is quite close. Hotel is new and very nice. Gym and pool area also good. Highly recommend it.
Stayed 1 night in Jan 2018

6/10 Okay

ah piew

Liked: Room comfort
Disliked: Staff & service
Disappointed from hotels.com booking.
An experienced i naver had, while booking from hotels.com free breakfast was included but the hotel still charge me while i checked out.
Stayed 3 nights in Jan 2018

6/10 Okay

Jun

The service is not on par with other Shang rila property. Front desk service is poor
Stayed 2 nights in Dec 2017

8/10 Good

Yu Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very typical Shangri la style but too far from downtown

10/10 Excellent

KOYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 2 nights in Aug 2024

10/10 Excellent

KOYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです。
Stayed 1 night in Aug 2024

10/10 Excellent

kyeongbhin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편안하게 쉬었습니다
Stayed 1 night in Apr 2024

10/10 Excellent

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable
Stayed 2 nights in Feb 2024