The Royal Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Hotel

Breakfast, lunch and dinner served
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Restaurant
  • Room service
    Room service
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Cromwell Street, Stornoway, Scotland, HS1 2DG
  • Lewis Loom Centre
    1 min walk
  • An Lanntair
    2 min walk
  • The Good Food Boutique
    2 min walk
  • Stornoway (SYY)
    7 min drive

Room options

Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

Twin Room, 2 Single Beds, Harbour View

  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

Double Room, Harbour View

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 Double Bed, Harbour View

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 1 Double or 2 Single Beds, Harbour View

  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Stornoway

Located in Stornoway, The Royal Hotel is in a rural location, within a 15-minute walk of Lewis Loom Centre and An Lanntair. .This hotel is 0.1 mi (0.2 km) from The Good Food Boutique and 0.4 mi (0.6 km) from Museum Nan Eilean.

What's nearby

  • Lewis Loom Centre - 1 min walk - 0.1 km
  • An Lanntair - 2 min walk - 0.2 km
  • The Good Food Boutique - 2 min walk - 0.2 km
  • Stornoway Lewis Ferry Terminal - 7 min walk - 0.7 km
  • Lews Castle - 9 min walk - 0.8 km

Getting around

  • Stornoway (SYY) - 7 min drive

Restaurants

  • ‪Thai Cafe - ‬3 min walk
  • ‪Artizan - ‬2 min walk
  • ‪Lews Castle Storehouse Cafe - ‬10 min walk
  • ‪McNeil's - ‬3 min walk
  • ‪Kopi Java - ‬1 min walk

About this property

The Royal Hotel

Hotel in Stornoway with a 24-hour front desk and a restaurant
The Royal Hotel offers 26 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 26 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
This smoke-free hotel offers wheelchair access.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, The Boatshed, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
The Boatshed - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
HS-1 Cafe Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Boatshed
  • HS-1 Cafe Bar

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests traveling with a service animal must contact the property prior to arrival.

Renovations and closures

The property is closed between December 28 and January 10.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Royal Hotel Stornoway
Royal Stornoway
The Royal Hotel Hotel
The Royal Hotel Stornoway
The Royal Hotel Hotel Stornoway

The Royal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 209 reviews" "
Rating 8 - Good. 76 out of 209 reviews" "
Rating 6 - Okay. 21 out of 209 reviews" "
Rating 4 - Poor. 3 out of 209 reviews" "
Rating 2 - Terrible. 1 out of 209 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, and location in central Stornoway. Beds comfortable, not the hard mattresses so common. Two improvements: more plugs for recharging (including USB) and better water pressure for the shower.
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable hotel with lovely location and good food and service
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Food was delicious, the staff were very friendly. The decor was nice, great location would recommend this to all. Would come back.
Stayed 1 night in Aug 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with a good view of the castle. Top notch restaurant meal with helpful staff.
Stayed 1 night in Jul 2024

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lyse

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic all around. Thank you Gordon for the warm welcome.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our short stay at the Royal!
The Royal is a great place for one night stop over in Stornoway. Gordon, who works at the front desk, was lovely. The staff in the dining room were both kind and professional. Diner in the hotel restaurant was superb. Bravo! And thank you!
Stayed 1 night in Jun 2024

8/10 Good

REUVEN, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room with enough space and everything I needed.

10/10 Excellent

REUVEN, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location , everything was very good , would stay there again
Stayed 3 nights in May 2024

10/10 Excellent

Jeanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Quaint and comfortable with a friendly welcome. Great central location for exploring the island, and easy to walk to dinner/drinks.
Stayed 2 nights in May 2024

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Walkable to dining and shopping areas.
Stayed 2 nights in May 2024

10/10 Excellent

Mr. Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.Staff great. All great
Stayed 1 night in May 2024

10/10 Excellent

Anne-marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay well looked after will definitely be back could not fault anything
Stayed 2 nights in Apr 2024

2/10 Terrible

Lawrence

Liked: Cleanliness, room comfort
Disliked: Staff & service
Would not return.
Rooms were nice. Cafe was nice. Some staff were nice. Would choose another option next visit to the Isle. Better options.
Stayed 3 nights in Apr 2024

6/10 Okay

Matt

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Mixed opinions
Great welcome from the team only to be disappointed come morning. I was told continental breakfast started at 05.30 and this was perfect for me so I could grab something quick on my way out the door only to find the place in darkness and the staff member asleep on a sofa in the restaurant. Not a great end to my stay.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous!
Fabulous, friendly, comfy! Great location, lovely room, wonderful staff, amazing food. Fantastic overall value!
Stayed 2 nights in Mar 2024

10/10 Excellent

Findlay

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in Stornoway
This was our first time on Lewis and The Royal was an excellent base to explore the Isles of Lewis and Harris. The staff were friendly, the food superb and the room had everything we needed. Would use again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Colin

Stayed 3 nights in Dec 2023

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, good meal, nice comfortable bed , will return soon
Stayed 1 night in Dec 2023

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities