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The Capitol Hotel, Ascend Hotel Collection

3.0 star property

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Exterior
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut State Capital
    ‪9 min walk‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hartford

A stay at The Capitol Hotel, Ascend Hotel Collection places you in the heart of Hartford, just a 4-minute walk from XL Center and within a 5-minute drive of Connecticut Convention Center. .This hotel is 0.1 mi (0.1 km) from Bushnell Park and 0.2 mi (0.4 km) from Soldiers and Sailors Memorial Arch.

What's nearby

  • Bushnell Park - 1 min walk
  • XL Center - 4 min walk
  • Bushnell Center for the Performing Arts - 9 min walk
  • Connecticut Science Center - 13 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

Hotel with free breakfast, a short walk to XL Center
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of The Capitol Hotel, Ascend Hotel Collection. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 336 out of 997 reviews
Rating 8 - Good. 261 out of 997 reviews
Rating 6 - Okay. 198 out of 997 reviews
Rating 4 - Poor. 98 out of 997 reviews
Rating 2 - Terrible. 104 out of 997 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Oct 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Staff very friendly. Rooms A little outdated
Stayed 3 nights in Oct 2024

10/10 Excellent

Samora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay. The view of the Capitol building added a lovely touch to the experience.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

2/10 Terrible

Sancia

Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Erich, Converse

Liked: Cleanliness, staff & service
While the hotel is clean, there were issues. The garage is awkward - one way in, and one way out. Getting in and out of that garage is tight, and is not very conducive for any vehicle bigger than a small SUV. Yet there is a huge parking lot behind the hotel. The room door had issues, but latching and then just using the card key. The shower filled up with water on that first day, but when I addressed it, maintenance did take care of it, and the door latching issue, but no the card key issue. The hotel is near the main train station, and the trains run well into the night, where you can hear their whistles. Now the view was absolutely amazing! The park and the Capitol Building were grand. The staff was very responsive and pleasant.
Stayed 5 nights in Oct 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Decent location, not great ammentities
Decent hotel for one night stay located in a good location near the park. Ran out of food at breakfast so don't count on that when booking. Gym was limited. Room was comfortable but felt not super clean
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service
This hotel is in a great location - close to the train station and across from the city's central park - with stunning views of the capitol buildings. It has a decent breakfast included as well as in-room coffee. The building itself is aging and has some clearly deferred maintenance issues, such as the leaky shower head in our room. But it was clean and the front desk staff was friendly and helpful.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with partner
Liked: Cleanliness, staff & service
Parking was full so we were forced to “air park” in an unsafe area. The air park company tried to rip us off by charging us for 2 days and a convenience fee for not having a reservation. They fortunately refunded the 2nd day. The sink was clogged so we had to use the shower to brush our teeth. The beds were hard and had insufficient blankets. The hotel smelled strongly of air freshener, so much so that it caused a headache.
Stayed 1 night in Oct 2024

10/10 Excellent

Wantty

Travelled with group
Liked: Amenities
Clean and comfortable
Stayed 1 night in Oct 2024

8/10 Good

ALICIA

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Oct 2024

8/10 Good

Bette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
View of Capital and Bushnell Park, especially at night was spectacular on the front side of the hotel. Convenience to Bushnell Park and the Hartford Marathon event was excellent. We had difficulty with our keys working properly on Day 2 of our stay but front desk was very helpful with the issue. Parking garage was full and we needed to park nearby. Overall a very enjoyable stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 3 nights in Oct 2024

4/10 Poor

Todd, birmingham

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff super, no issue there. Room was worn, dingy and smelled bad. Property needs uplift. I would not return.
Stayed 1 night in Oct 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

alyssa

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

KRYSTAL

Liked: Cleanliness, staff & service
Disliked: Room comfort
Basic hotel, beautiful view of capital. But beds are horrible. Older amenities. But clean inside rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with partner
Staff was friendly. Free breakfast was superb!
Stayed 1 night in Oct 2024

2/10 Terrible

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel with a terrible staff.
Stayed 3 nights in Oct 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Yvonne

Stayed 1 night in Oct 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lesner, HIALEAH

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the connecticut state capitol
Stayed 1 night in Oct 2024