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Fairmont Chateau Laurier

4.5 star property

Photo gallery for Fairmont Chateau Laurier

Exterior
Presidential Suite, 1 King Bed
Exterior
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa

Explore the area

Map
1 Rideau St, Ottawa, ON, K1N 8S7

Room options

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (Fairmont Room)

Double Room, 2 Double Beds (Fairmont Room)

Double Room, 2 Double Beds (Fairmont Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, View (Fairmont Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Double Room, 2 Double Beds, View (Fairmont Room)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Corner

Suite, 2 Double Beds, Corner

Suite, 2 Double Beds, Corner

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 King Bed, Corner

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 187 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Corner

Premium bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Queen Bed, Corner

  • 57 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds (Parliament View)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room,1 King Bed (Parliament or Majors Hill Park View)

Premium bedding, pillow-top beds, minibar, in-room safe

Signature Room,1 King Bed (Parliament or Majors Hill Park View)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, View (Parliament View)

View from room

Room, 1 Queen Bed, View (Parliament View)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Queen Bed

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, View (Parliament View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, View (Parliament View)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, 2 Double Beds

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont, Room, 1 Queen Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Fairmont, Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Lord Elgin Hotel

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  • Hot tub
  • Free WiFi
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4.5 out of 5, Wonderful, (2487)
The price is NZ$269
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Lord Elgin Hotel

About the area

Ottawa

With a stay at Fairmont Chateau Laurier, you'll be centrally located in Ottawa, steps from Rideau Canal and 3 minutes by foot from Rogers Centre Ottawa. .This eco-certified hotel is 0.3 mi (0.5 km) from Byward Market Square and 0.3 mi (0.5 km) from Parliament Hill.

What's nearby

  • Rogers Centre Ottawa - 3 min walk - 0.3 km
  • National Arts Centre - 4 min walk - 0.3 km
  • Byward Market Square - 6 min walk - 0.5 km
  • Parliament Hill - 6 min walk - 0.5 km
  • University of Ottawa - 8 min walk - 0.7 km

Getting around

  • Rideau Station - 3 min walk
  • Ottawa, ON (XDS-Ottawa Train Station) - 10 min drive
  • Ottawa International Airport (YOW) - 21 min drive

Restaurants

  • ‪JOEY Rideau - ‬2 min walk
  • ‪Wilfrid's - ‬1 min walk
  • ‪The Shore Club - ‬3 min walk
  • ‪Bridgehead - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

Fairmont Chateau Laurier

Eco-certified hotel with 3 restaurants and a fitness center
Fairmont Chateau Laurier offers 426 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

This Ottawa hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 426 guestrooms featuring minibars and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and bicycles to rent. This hotel also features wireless internet access (surcharge), concierge services, and gift shops/newsstands.
Enjoy international cuisine at Wilfrid's, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Wilfrid's - This restaurant specializes in international cuisine and serves breakfast only.
Zoe's Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Open select days.
La Terrasse - This restaurant specializes in international cuisine and serves lunch and dinner. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 15.76 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15.76 per night)

Parking and transport

  • Electric car charging station on site
  • Uncovered valet parking on site (CAD 67.80 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: CAD 42 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • La Terrasse
  • Wilfrid's
  • Zoe's Lounge

Things to do

  • Art gallery
  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 23 to January 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 42 per person
  • Fee for in-room wireless internet: CAD 15.76 per day (rates may vary)
  • Fee for in-room wired internet: CAD 15.76 per night (rates may vary)
  • Fee for wireless internet in public areas: CAD 15.76 per night (rates may vary)
  • Uncovered valet parking fee: CAD 67.80 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont Laurier
Chateau Laurier
Chateau Laurier Fairmont
Fairmont Chateau
Fairmont Chateau Laurier
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Hotel Ottawa
Fairmont Chateau Laurier Ottawa
Fairmont Laurier
Laurier
Fairmont Hotel Chateau Laurier
Fairmont Hotel Ottawa
Fairmont Ottawa
Ottawa Fairmont
Fairmont Chateau Laurier Hotel
Fairmont Chateau Laurier Ottawa
Fairmont Chateau Laurier Hotel Ottawa

Fairmont Chateau Laurier Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1457 out of 2479 reviews
Rating 8 - Good. 529 out of 2479 reviews
Rating 6 - Okay. 266 out of 2479 reviews
Rating 4 - Poor. 114 out of 2479 reviews
Rating 2 - Terrible. 113 out of 2479 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Roy

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Old rooms, noise from adjacent rooms.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Barbara, Etobicoke

The Chateau lived up to its reputation as the finest hotel in Ottawa. However, we were disappointed in the valet parking service. While the staff were very helpful, we were unable to order the car by phone since no-one answered and the app had a glitch so we couldn’t request it for at least 45 minutes.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jean-Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

CHERUBIN, Bowie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife, my youngest child, and myself enjoyed our stay at Château Laurier, especially the wonderful staff.
Stayed 1 night in Dec 2024

8/10 Good

Cher

Liked: Cleanliness, property conditions & facilities, room comfort
Disorganized but gorgeous
The hotel is beautiful and comfortable. Cleaning was very good. Service at the front desk was slow but fine. Service in the restaurant/lounge was the most disorganized I have ever seen. The young black woman was excellent. Everyone else in there seemed completely confused. One older server was rude when we asked if she could help us because we had waited fifteen minutes and hadn’t received our water yet. “Has someone talked to you?! Then, no. I can’t help you.” There appears to be a lack of leadership and processes across the board at the hotel (cleaning staff may be an exception). The hotel was gorgeous though and I hope they can get it together to provide a higher level of service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views
Stayed 1 night in Dec 2024

8/10 Good

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very slow service at the bar
Stayed 1 night in Dec 2024

8/10 Good

Robin

Liked: Staff & service, property conditions & facilities
Unique experience. Service was exceptional. Cleanliness could have been better however
Stayed 2 nights in Dec 2024

8/10 Good

Caroline

Stayed 1 night in Dec 2024

8/10 Good

Leslie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Majestic old hotel still retaining much of its splendour.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rod

Stayed 1 night in Dec 2024

4/10 Poor

Maureen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Gave this hotel a Fail
I arrived Christmas Eve with a special circumstance because my credit cards had been stolen during a breakin to my car several hours before. I explained to front desk staff and presented cash to cover the incidental and damage deposit usually covered by cards. The last straw was when the food manager, after he spoke with front desk staff, called me and sent an employee to my room to collect cash from me after my Xmas morning breakfast. My cash deposit would have covered many breakfasts and the implication that I would somehow not pay for my meal was beyond insulting.
Stayed 1 night in Dec 2024

2/10 Terrible

leonard

Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service
Very cold on the lobby. Need to address cold Ottawa winter conditions that pour into the main lobby. All guests have winter jackets on trying to stay warm.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen Ann

Stayed 1 night in Dec 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the hotel two or three times a year. It is my favourite hotel property in Ottawa
Stayed 1 night in Dec 2024

8/10 Good

Sónia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Location is amazing, well decorated, old times charm. Staff is very nice. Hotel was informed we were celebrating a special event and no small attention. Before we requested to move room, the first given to us was not, for sure, 27m2 but smaller. I see no rooms proposed on hotels.com smaller than 27m2. Moreover, guests were extremely noisy, but this is not the hotels' fault.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shakuntala

Stayed 1 night in Dec 2024

10/10 Excellent

Arthur

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never disappointed when we stay here !
Stayed 3 nights in Dec 2024

2/10 Terrible

Laurie

Disliked: Cleanliness, property conditions & facilities, room comfort
Over rated
The walls are paper thin we could everything being said in the room beside us. They were not speaking loud either. The rooms are so so nothing extraordinary
Stayed 1 night in Dec 2024

10/10 Excellent

METTE

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel especially at this time of the year!
Stayed 4 nights in Dec 2024

10/10 Excellent

Marcia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024