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The Maids Head Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Exterior
Property amenity
Premium bedding, individually decorated, individually furnished, desk
Property entrance

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Elm Hill
    1 min walk
  • Spice Lounge
    1 min walk
  • Norwich Station
    11 min walk
  • Norwich (NWI-Norwich Intl.)
    13 min drive

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Holiday Inn Norwich City, an IHG Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1004)
The price is NZ$187
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Norwich City, an IHG Hotel

About the area

Norwich

With a stay at The Maids Head Hotel, you'll be centrally located in Norwich, steps from Elm Hill and Tombland. .This hotel is 0.1 mi (0.1 km) from Norwich Cathedral and 1 mi (1.7 km) from Norwich Castle.

What's nearby

  • Norwich Cathedral - 1 min walk
  • Norwich Castle - 11 min walk
  • Norwich Theatre Royal - 12 min walk
  • Carrow Road - 18 min walk
  • University of East Anglia - 7 min drive

Getting around

  • Norwich Station - 11 min walk
  • Norwich (NWI-Norwich Intl.) - 13 min drive

Restaurants

  • ‪BrewDog Norwich - ‬3 min walk
  • ‪The Glass House - ‬1 min walk
  • ‪Cinema City - ‬4 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪Ribs of Beef - ‬2 min walk

About this property

The Maids Head Hotel

Hotel with a 24-hour front desk, steps from Elm Hill
The Maids Head Hotel offers 84 accommodations with iPads and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 84 individually decorated guestrooms, featuring iPads and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a hair salon, wedding services, and a banquet hall.
Grab a bite to eat at WinePress at Wensum, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (GBP 8.00 per night)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7 AM–9:30 AM: GBP 14.00 for adults and GBP 7.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • iPad
  • Plasma TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night
Cribs (infant beds) are available for GBP 10 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.00 for adults and GBP 7.00 for children
  • Uncovered self parking fee: GBP 8.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 676 out of 1007 reviews" "
Rating 8 - Good. 264 out of 1007 reviews" "
Rating 6 - Okay. 44 out of 1007 reviews" "
Rating 4 - Poor. 15 out of 1007 reviews" "
Rating 2 - Terrible. 8 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for my needs
Perfect venue for my needs. Was very busy .. they had a couple of weddings there the day I stayed I think, so was a bit noisy until beyond midnight, but room was comfort had everything I needed. The place is a bit of a warren but that’s more about its age and character. Great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the property and its quietness and closeness to the train station were factors. We were happy with the accommodation as well as the speed of room service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank for a lovely stay
Stayed 1 night in Sep 2024

8/10 Good

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stopped in Norwich whilst cycling the Rebellion Way. The hotel location is very convenient and they happily let us store our bikes in a conference room. Fantastic room with huge bathroom.
Stayed 1 night in Sep 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall our stay was lovely, the room was clean, the bed comfortable and the shower was very good. The only disappointment was the fridge didn't work. We psin extra to upgrade our room as it was our anniversary but when we got our champagne out of the fridge it was very warm so this was a little disappointing
Stayed 2 nights in Sep 2024

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rosie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough.
Nice hotel, I did ask the lady at check in to arrange an extra pillow for me which she didn’t do. This is why I have given a 4, A wedding was on at the same time so quite noisy at times and lots of stairs. My friend has a disability so she struggled with this and we did make the hotel aware she was disabled at check in as she needed a disabled car space.
Stayed 1 night in Sep 2024

8/10 Good

Mary

Travelled with partner
Lovely
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the maids head hotel to be an excellent property. All of the staff were very helpful and courteous. The full English breakfast buffet was also excellent with an assortment of traditional British fair and lots of fruit and other options. It is conveniently located next to the Norwich Cathedral For those who want to pop in for EvenSong.
Stayed 3 nights in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really welcoming hotel in a brilliant location ! The service was second to none !
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

SAYAKA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of nights spent. Comfortable room, very friendly staff and excellent breakfast facilities. Overall very relaxed stopover
Stayed 2 nights in Aug 2024

10/10 Excellent

Lilly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old hotel and excellent location making sightseeing very easy.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area. Close to the Cathedral
Stayed 1 night in Aug 2024

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and staff were amazing!
Stayed 2 nights in Aug 2024

6/10 Okay

John

Travelled with group
Liked: Cleanliness, staff & service
Visit
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. Such a beautiful hotel and so convenient with its location to the cathedral and the city centre
Stayed 2 nights in Aug 2024

10/10 Excellent

Helen

Stayed 3 nights in Aug 2024

8/10 Good

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Maids Head is perfectly located right by the cathedral, restaurants and pretty shopping streets of Norwich. Rooms were attractive, comfortable and clean. The lobby and ground floor sofa seating area is beautifully appointed. The bar, when we found it, was a bit unexpected - old fashioned pub style.
Stayed 4 nights in Aug 2024