It is a beautiful hotel with fantastic location right at the water. The check-in employee was unfriendly and incompetent, however, the manager Lina absolutely made up for his mistakes and was very professional. Same at the rooftop restaurant that we visited almost every day: 2 of the employees were rude and incompetent but Oscar was amazing, nice and super professional. So half of the staff is useless. Also it is very cold in the room and even the AC warmest limit is still super cold, which is indeed annoying. Otherwise, it is a great hotel with great breakfast and great food and walkable to the train station and so many beautiful points of visit