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Comfort Suites Rochester Henrietta University Area

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Rochester Henrietta University Area

Exterior
Pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Coffee service

Reviews

7.0 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
2085 Hylan Dr, Rochester, NY, 14623
  • Marketplace Mall
    13 min walk
  • Fair and Expo Center
    3 min drive
  • Monroe Community College
    3 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    10 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite (2 Queen Beds and 1 Sofa Bed )

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite (2 Queen Beds and 1 Sofa Bed )

  • 35 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Best Western Rochester Marketplace Inn
Breakfast included
Parking included
Free WiFi
Air conditioning
3.9 out of 5, Good, (1000)
The price is NZ$179
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Best Western Rochester Marketplace Inn

About the area

Rochester

A stay at Comfort Suites Rochester Henrietta University Area places you in the heart of Rochester, a 3-minute drive from Monroe Community College and 8 minutes from Highland Park. .This hotel is 4.6 mi (7.3 km) from University of Rochester and 5 mi (8 km) from Rochester Institute of Technology.

What's nearby

  • Marketplace Mall - 13 min walk - 1.1 km
  • Monroe Community College - 3 min drive - 3.7 km
  • Rochester Institute of Technology - 8 min drive - 8.0 km
  • University of Rochester - 9 min drive - 7.4 km
  • Strong - 11 min drive - 10.8 km

Getting around

  • Rochester Station - 15 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 66 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬13 min walk

About this property

Comfort Suites Rochester Henrietta University Area

Hotel with free breakfast, in the vicinity of Monroe Community College
Comfort Suites Rochester Henrietta University Area offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Rochester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Rochester Henrietta University Area. A complimentary on-the-go breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served on weekdays between 6 AM and 9 AM and on weekends between 7 AM and 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6 AM–9 AM on weekdays and 7 AM–10 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Corner/local shop
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • No housekeeping

Business services

  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Comfort Suites Hotel Rochester
Comfort Suites Rochester
Comfort Suites
Comfort Suites Rochester Henrietta University Area Hotel
Comfort Suites Rochester Henrietta University Area Rochester

Comfort Suites Rochester Henrietta University Area Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 293 out of 1000 reviews" "
Rating 8 - Good. 266 out of 1000 reviews" "
Rating 6 - Okay. 181 out of 1000 reviews" "
Rating 4 - Poor. 129 out of 1000 reviews" "
Rating 2 - Terrible. 131 out of 1000 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rita

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Kam

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Deanna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Starting with check in, the front desk provided very limited information as the keys were given. We had to ask about breakfast times. Upon opening the door to our room, we were filled with a very strong air freshener smell covering up some odor. As the air freshener smell faded, the smell of Marijuana became very evident. The room was not stocked with any bathtowels and only had one trash can in the bathroom Also, the sofa bed still had bedding on it from a previous guest and there was no clean bedding for it in the room. We had to get it ourselves from the front desk. We had to get the towels from the front desk as they had no staff to bring them to us. The next morning the breakfast was very busy and everything was out. The breakfast attendant was filling up things while talking on his personal cell phone and not really paying attention to everything that was out. On our second night, the sink start filling up as if it was plugged. It then began filling up from the pipe with all the gross sewage. The next morning, we informed the front desk that it was plugged and it needed to be fixed. The desk attendant said it would be taken care. When we arrived back in the evening, it was not fixed and would not drain at all. It smelled awful. The front desk said there was nothing to be done about it as they didn't have the staff. We had to wash out hands and brush our teeth with the tub faucet. It continued to smell bad all night and as the hotel was full, we couldn't switch rooms.
Stayed 3 nights in Aug 2024

4/10 Poor

Manjunath

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed here for 4 days. We kept requesting for cleaning room multiple days. Staff including front desk, kept saying yes and agreeing to arrange next day. They never cleaned our room and also never changed the towels. Bad experience.
Stayed 4 nights in Aug 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Property conditions & facilities
Leak in the shower ceiling. Wasn’t new. Moved us quickly.
Stayed 1 night in Aug 2024

4/10 Poor

Adrian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Run down, dingy and not very clean.
Stayed 1 night in Aug 2024

2/10 Terrible

Fanny

Disliked: Property conditions & facilities
N/a
Stayed 2 nights in Aug 2024

8/10 Good

Saritha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Service was bad we didn’t receive any towels when we talked to the front desk receptionist he told us there was no clean towels available also when we called the front desk they didn’t answer the call and finally there was no supervisors or managers to answer our request at night time.
Stayed 1 night in Aug 2024

2/10 Terrible

Christine

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in and checked out the same night! Terrible
Stayed 2 nights in Aug 2024

4/10 Poor

Shawna

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty and gross. Would never stay again. Staff was trying their best
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Stayed 3 nights in Aug 2024

2/10 Terrible

Adrian

Travelled with family
Disliked: Staff & service, property conditions & facilities
Worst Hotel Ever
First they had no towels or toilet paper in the room. We were there 3 days the front desk had no towels. I have never stayed at a hotel were I couldn’t shower. There is no cleaning service during your stay. Quite possibly the worst hotel I’ve ever been to. I was charged $300 a night to sleep on an old lumpy mattress and every tv channel was cnn except for 3 others. Just avoid at all costs!
Stayed 2 nights in Aug 2024

10/10 Excellent

Isoac

Stayed 1 night in Aug 2024

8/10 Good

Clay

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel experience ever. Room smelled terrible — moldy, smoke. Staff could not help. Limited towels available. Mattresses old and uncomfortable, with loud pinging sounds. Tub did not drain well. Not usually a picky traveler but my experience here was horrible. Left after first night of a planned two night stay.
Stayed 2 nights in Aug 2024

4/10 Poor

Fanny

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with partner
All in all, it was. Place to lay your head.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, property conditions & facilities
the property was disgustingly dirty, then we complained and expedia told the hotel we were checking out and they tried kicking us out!
Stayed 2 nights in Aug 2024

2/10 Terrible

Troy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel had no towels for our room or the pool. We went to Walmart and bought towels in order to be able to shower. The room smelled musty. The staff was rude. Never staying there again.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness
Just not very pleasant
We stayed in the exact same room as a year ago, but now it seemed a little dirty and worn. The sink had not been cleaned properly. The TV and/or remote did not work. The thin bedsheet was directly on the mattress - no mattress pad (but it was fairly comfy). There was no non-decaf coffee for the in-room coffeemaker and the non-decaf coffee at breakfast was empty for 15 minutes. There were no cups at the juice machine, but you could take one from the coffee. The overall experience just wasn't very pleasant and we won't be returning next year.
Stayed 1 night in Aug 2024

2/10 Terrible

Aunel

Disliked: Cleanliness, staff & service, property conditions & facilities
Will no recommend
Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no towels and poor service. Breakfast options were limited including out of service coffee maker.
Stayed 1 night in Aug 2024

2/10 Terrible

Lesia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Dionne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel room was not clean. Feces was on the outer toilet, the toilet bowl had a brown ring in it. Hair was all over the bathroom floor and tub. The hallway carpets are so dirty. The elevator is slow and was very dirty as well.
Stayed 1 night in Aug 2024

2/10 Terrible

Balaji

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The key to the room wasn't working that we had booked. Instead of fixing the lock, they changed the room and it didn't have 2 queen beds had a sofa bed that was very uncomfortable and terrible
Stayed 1 night in Aug 2024