The property is on a raised area of the City centre which gives an amazing view of the whole city from the top floor pool.
The staff are courteous and friendly and the dining menu is perfect and excellently priced for room service.
My room was upgraded to one with a balcony and this was absolutely amazing and also the Expedia VIP gave me a discount on food and drink there which, as a solo traveller was much appreciated.
The only slight downside is that the top floor pool, whilst panoramic, is quite small and so if a party of 2 or more people are in it, it can seem inaccessible. Also, on departure, there is no shower room available for leaving guests. If you have a later flight and have been checked out for a while, In the Crete climate, changing and feeling fresh for your flight is a necessity.