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Metropole Urban Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Metropole Urban Hotel

Deluxe Room with Balcony and City View | View from room
Junior Suite with Outdoor Jetted Tub and Side Sea View
Exterior
Exterior
Lobby sitting area

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Agia Aikaterini Square, Heraklion, 71201
  • Morosini Fountain
    3 min walk
  • Lions Square
    4 min walk
  • Koubes
    4 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    14 min drive

Room options

View all photos for Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View

Deluxe Room with Balcony and City View

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room with Balcony and City View

Superior Room with Balcony and City View

Superior Room with Balcony and City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View

Superior Connecting Rooms with Balcony and City View

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room with City View

View from room

Standard Room with City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View

Junior Suite with Outdoor Jetted Tub and Side Sea View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Triple Room, City View

Triple Room, City View

Triple Room, City View

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Ibis Styles Heraklion Central

Free WiFi
Restaurant
Air conditioning
Gym
4.8 out of 5, Exceptional, (459)
The price is NZ$140
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Ibis Styles Heraklion Central

About the area

Heraklion

A stay at Metropole Urban Hotel places you in the heart of Heraklion, within a 5-minute walk of Morosini Fountain and Heraklion Loggia. .This hotel is 0.6 mi (0.9 km) from Venetian Walls and 0.6 mi (1 km) from Natural History Museum of Crete.

What's nearby

  • Heraklion Loggia - 5 min walk
  • Historical Museum of Crete - 6 min walk
  • Heraklion Archaeological Museum - 8 min walk
  • Koules Fortress - 12 min walk
  • Heraklion Port - 19 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 14 min drive

Restaurants

  • ‪Καλαμάκι - ‬3 min walk
  • ‪Goody's - ‬2 min walk
  • ‪Chop Chop - ‬3 min walk
  • ‪Frankly Cafe - ‬2 min walk
  • ‪Coffee Island - ‬2 min walk

About this property

Metropole Urban Hotel

Hotel with a 24-hour front desk, a quick walk to Heraklion Archaeological Museum
Metropole Urban Hotel offers 24 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Heraklion hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Metropole Urban Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 656 ft (EUR 15 per day)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 1100
  • Tile flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 15 per day (656 ft away)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1101454

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Metropole Heraklion
Metropole Heraklion
Hotel Hotel Metropole Heraklion
Heraklion Hotel Metropole Hotel
Metropole
Hotel Hotel Metropole
Hotel Metropole
Metropole Urban Hotel Hotel
Metropole Urban Hotel Heraklion
Metropole Urban Hotel Hotel Heraklion

Metropole Urban Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 151 out of 211 reviews" "
Rating 8 - Good. 44 out of 211 reviews" "
Rating 6 - Okay. 12 out of 211 reviews" "
Rating 4 - Poor. 3 out of 211 reviews" "
Rating 2 - Terrible. 1 out of 211 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Maria at the front desk was SPECTACULAR!! We enjoyed our stay and her recommendations. Highly recommended
Stayed 2 nights in Sep 2024

10/10 Excellent

Despina

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

lina

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in a great hotel. Excellent location
Stayed 3 nights in Sep 2024

10/10 Excellent

Ulises

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very nice
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Stayed 1 night in Sep 2024

10/10 Excellent

GEORGE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a great location
Stayed 4 nights in Sep 2024

8/10 Good

Ghazaleh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great. The only strange thing was that the sink was outside the bathroom.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Urban gem in Heraklion.
Centrally located on the most beautiful square in Heraklion, all rooms have nice view of the cathedral and square. The room was spacious with a private balcony. Very well appointed and in mint condition. The staff were very accommodating and gave me great places to eat and sites to see as well as how to get to them efficiently and cheaply. Highly recommend this gem. Will definitely stay here again.
View from my balcony
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location Amazing view Very good breakfast Friendly staff
Stayed 1 night in Jul 2024

10/10 Excellent

Sylvain

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was great with a large terrace with a view of the plaza and nearby church! Would definitely recommend!
Stayed 1 night in Jul 2024

10/10 Excellent

Elefteria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were an absolute pleasure! Service above & beyond. Close to all shops, cafes, tavernas. An absolute delight. Would definitely recommend to all. Service was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

Aristotle

Liked: Cleanliness, staff & service, property conditions & facilities
Great locale, clean efficient rooms
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the rooftop suite with hot tub for our honeymoon. The room and hotel was beautiful, provided breakfast was delicious, and the staff were very helpful. The location award also excellent and close to many shops and restaurants. The only issues we had were related specifically to the suite; we almost had to go to the hospital as the balcony seemed as though it had not been cleaned, was extremely muddy and got very slippery after using the hottub just once, resulting in my partner falling and hitting her head quite severely. The hottub also did not get cleaned once and was unusable by the third day as it smelled terrible.
Stayed 4 nights in Jul 2024

2/10 Terrible

Krista

Stayed 4 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the area and nice restaurant downstairs. There’s a charming church close by.
Stayed 1 night in Jun 2024

10/10 Excellent

ANNA, ZAPOPAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantástica ubicación. Habitaciones limpias, nuevas y amplias. Cuarto de baño muy grande y una ducha excepcional. Cómodas las camas y las almohadas una delicia. Se agradece un lugar así para poder descansar en los viajes 🙏
Stayed 1 night in Jul 2024

10/10 Excellent

Reed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great City centre location.
Stayed 1 night in Jul 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely little hotel right around a square with cafes. Clean rooms and great staff
Stayed 1 night in Jul 2024

8/10 Good

Liza

Stayed 2 nights in Jul 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and location is walkable. Parking may be difficult to find around peak time but overall very enjoyable stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is relaxed and customer service is very good. Well set-up rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location within easy walking distance of everything. Very clean, with helpful staff and we had a lovely little balcony overlooking the square and the basilica. Very convenient little mini market (Zervakis) nearby for essentials and close to plenty of restaurants as well as the market and shops.
Stayed 7 nights in May 2024