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Kastro Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kastro Hotel

Terrace/patio
In-room safe, desk, soundproofing, iron/ironing board
Lobby sitting area
Reception
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Theotokopoulou 22, Heraklion, Crete Island, 71202
  • Heraklion Town Hall
    3 min walk
  • Heraklion Loggia
    3 min walk
  • Historical Museum of Crete
    3 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    5 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

In-room safe, desk, soundproofing, iron/ironing board

Single Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Atrion Hotel

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (772)
The price is NZ$136
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Atrion Hotel

About the area

Heraklion

With a stay at Kastro Hotel in Heraklion, you'll be within a 5-minute drive of Heraklion Port and Monastery of St. Peter and St. Paul. .This hotel is 0.2 mi (0.3 km) from Historical Museum of Crete and 0.2 mi (0.3 km) from Dedalou Shopping Street.

What's nearby

  • Heraklion Town Hall - 3 min walk
  • Historical Museum of Crete - 3 min walk
  • Heraklion Archaeological Museum - 7 min walk
  • Koules Fortress - 7 min walk
  • Heraklion Port - 16 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 5 min drive

Restaurants

  • ‪Coffee Walk - ‬2 min walk
  • ‪Indigo Cafe - ‬2 min walk
  • ‪Παγοποιείον - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Petousis - ‬1 min walk

About this property

Kastro Hotel

Hotel with spa services, near Heraklion Port
Kastro Hotel offers 39 accommodations with laptop-compatible safes and slippers. Flat-screen televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Make yourself at home in one of the 39 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with onsite massages or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room.
Kastro Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 98 ft (EUR 8 per day); discounts available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space
  • A meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment room(s)
  • Massages

Accessibility

  • Lift

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 8 per day (98 ft away)
  • In-room safe fee: EUR 5 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 1039Κ013A0004400

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Kastro
Kastro Heraklion
Kastro Hotel
Kastro Hotel Heraklion
Kastro Hotel Crete/Heraklion
Kastro Hotel Hotel
Kastro Hotel Heraklion
Kastro Hotel Hotel Heraklion

Kastro Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 284 out of 577 reviews" "
Rating 8 - Good. 229 out of 577 reviews" "
Rating 6 - Okay. 51 out of 577 reviews" "
Rating 4 - Poor. 8 out of 577 reviews" "
Rating 2 - Terrible. 5 out of 577 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

T. M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Really well located for town visit. Helpful, excellent value. Ask Reception to control aircon, though!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Very nice breakfast. Room was small, but well laid out. Bed was comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

MR.RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The Sheets changed every day. Room was always tidy. Bathroom was clean every day shows attention to it. All appliances were clean and new. Air conditioning worked perfectly. The only problem"" No fox American English station on TV. Only CNN and Blumberg business. The breakfast and offered were plenty and coffee was excellent (two machines) Pancakes,Scrambled Eggs Tomato and Sausage. Fresh fruit,Butter for toast,Rolls,Bacon.Very tasty.For the price for a room who get allot for your money! YES. I reccommend this hotel.
Stayed 7 nights in Aug 2024

10/10 Excellent

Martine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place surrounded by great tavernas and restaurants.
Stayed 1 night in Jun 2024

6/10 Okay

Ian

Liked: Cleanliness, staff & service
Disliked: Room comfort
Aircon issue
The hotel was fine except for one thing.The aircon. It was not possible to control it for our convenience, it was locked at what the hotel thought was adequate. Also , it was switched off completely during the night, ensuring a terrible night sleep,, or lack of it. I would not recommend.
Stayed 1 night in Jun 2024

8/10 Good

Kenneth

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
This area is fabulous for dining. Many little restaurants and a great feel to the area. I wish we had more time to explore.
Stayed 2 nights in May 2024

4/10 Poor

Heather

Stayed 1 night in May 2024

8/10 Good

Idhijey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

paul

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2023

10/10 Excellent

william

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful stay
Stayed 3 nights in Nov 2023

10/10 Excellent

Firdaus F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Great and very helpful staff, particularly the cleaning person on the floor. Also very good breakfast.
Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Liked: Staff & service
Why no reading lights by the bed - only that horrible overhead light? Does no one need a bedside light anymore? Also, having the property call a taxi for you is a rip-off. I was charged 10 euro for what was a 4 euro trip the day before. Do they have some kind of deal going? A total rip off. Staff was nice, but with the negatives, I wouldn't stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Judah

Stayed 1 night in Aug 2023

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern boutique
Lovely, friendly hotel 100yds from the centre of the city. Breakfast was lovely but a little limited as I can’t eat dairy. Very modern rooms with very good Wi-Fi, safe at an extra charge and a sun terrace on the roof.
Stayed 3 nights in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

PETER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well placed location within easy walking distance of all necessary facilities. Extensive breakfast choice buffet format. Extremely helpful staff.
Stayed 6 nights in Jun 2023

4/10 Poor

rebekah

Travelled with partner
Liked: Cleanliness, staff & service
Smelt like smoke and the carpets didn’t feel clean. staff was nice though
Stayed 1 night in Jun 2023

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.central hotel with easy access to centre.
Stayed 7 nights in Apr 2023

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a quick stopover in Heraklion. Comfy beds and friendly staff. The streets around are quite narrow so if you plan on having a rental car, just be aware.
Stayed 1 night in Apr 2023

10/10 Excellent

Joan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel, in a quiet but central location
We stayed at the Kasteo hotel twice. First for two nights , then stored our luggage there and returned in two days for two more nights. The second visit we stayed in the fifth floor that had been completely renovated. It was beautifully redone with séparer shower and toilet rooms, large closet and very comfortable king-sized bed. We also had a bit of a view of the sea from up there.
Stayed 2 nights in Feb 2023

10/10 Excellent

ELINA, Newmarket

Stayed 1 night in Oct 2022