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Excelsior Hotel Ernst am Dom

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excelsior Hotel Ernst am Dom

Front of property
Suite (Excelsior)
Suite (Cathedral View) | Balcony view
Suite (Excelsior)
Interior detail

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Gym
  • Parking available

Explore the area

Map
Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Museum Ludwig
    4 min walk
  • Cologne Cathedral
    4 min walk
  • Musical Dome
    6 min walk
  • Cologne (CGN-Cologne - Bonn)
    14 min drive

Room options

View all photos for Classic Single Room

Hypo-allergenic bedding, free minibar, in-room safe

Classic Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Room (Grand)

Hypo-allergenic bedding, free minibar, in-room safe

Deluxe Room (Grand)

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Excelsior)

Suite (Excelsior)

Suite (Excelsior)

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 32.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cathedral View)

Suite (Cathedral View)

Suite (Cathedral View)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Grand)

Superior Room (Grand)

Superior Room (Grand)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Cologne

Spa
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1001)
The price is NZ$365
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Hilton Cologne

About the area

Cologne

With a stay at Excelsior Hotel Ernst am Dom, you'll be centrally located in Cologne, just a 4-minute walk from Cologne Cathedral and 6 minutes by foot from Musical Dome. .This family-friendly hotel is 16.1 mi (26 km) from Phantasialand and 1.2 mi (1.9 km) from Chocolate Museum.

What's nearby

  • Cologne Cathedral - 4 min walk
  • Musical Dome - 6 min walk
  • Old Market - 7 min walk
  • Chocolate Museum - 20 min walk
  • LANXESS Arena - 5 min drive

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • ‪Café Reichard - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Coffee Fellows - Kaffee, Bagels, Frühstück - ‬4 min walk
  • ‪Funkhaus / Cafe - Bar - Restaurant - ‬3 min walk
  • ‪McDonald's - ‬1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury Cologne hotel in Old Town Cologne with 2 restaurants
Excelsior Hotel Ernst am Dom offers 134 accommodations with tablet computers and free minibar items. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 individually decorated guestrooms, featuring tablet computers and free minibar items. Wired and wireless internet access is complimentary, and flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Hanse Stube, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Cologne? This hotel has 4499 square feet (418 square meters) of space consisting of conference space and 6 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Hanse Stube - Onsite restaurant. A children's menu is available.
Taku - This restaurant specializes in Asian cuisine and serves lunch and dinner. 1-star Michelin rating. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free train station pick-up shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: EUR 52 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Hanse Stube
  • Taku

Things to do

  • Bike rentals
  • Fitness centre
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (4499 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels
  • Tablet computer

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This hotel is rated 5 stars.

Property is also known as

Ernst Excelsior
Ernst Hotel
Excelsior Ernst
Excelsior Ernst Cologne
Excelsior Ernst Hotel
Excelsior Hotel Ernst am Dom
Excelsior Hotel Ernst Cologne
Hotel Ernst
Hotel Ernst Excelsior
Hotel Excelsior Ernst
Excelsior Hotel Cologne
Excelsior Hotel Ernst Leading Hotels World Cologne
Excelsior Hotel Ernst Leading Hotels World
Excelsior Ernst Leading Hotels World Cologne
Excelsior Ernst Leading Hotels World
Excelsior Ernst am Dom Cologne
Excelsior Ernst am Dom
Excelsior Hotel Ernst am Dom
Excelsior Ernst Am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel
Excelsior Hotel Ernst am Dom Cologne
Excelsior Hotel Ernst am Dom Hotel Cologne

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 796 out of 989 reviews" "
Rating 8 - Good. 143 out of 989 reviews" "
Rating 6 - Okay. 26 out of 989 reviews" "
Rating 4 - Poor. 14 out of 989 reviews" "
Rating 2 - Terrible. 10 out of 989 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here: it’s in a superb location right by the cathedral and railway station. The staff are all so warm and friendly and offer superb service.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

jerzy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service at the restaurants was a bit slow
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark Richard

Liked: Cleanliness, staff & service, property conditions & facilities
It is true that the hotel is a calm oasis in this busy area, with easy access to the cathedral and all the major museums.
Stayed 3 nights in Aug 2024

10/10 Excellent

Allyn, Chehalis

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it. Why can’t you just be happy with my rating.
Stayed 1 night in Jul 2024

10/10 Excellent

MELANIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, and friendly staff. My kids loved the hot chocolate being delivered to the room each night. A very nice touch.
Stayed 2 nights in Jul 2024

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful!
The hotel is very beautiful and the location is absolutely the best! You go out and see the Koln Cathedral. Staff very friendly, courteous and helpful. The only thing that bothered us was that the mattress was way too hard, and the pillows not fluffy at all… which made for an uncomfortable night’s sleep. Aside from that, wonderful
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
Service and quality of Excelsior is excellent, we really enjoyed our 2 short days these despite the bad weather and Hanse Stube was fully booked. Next time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Haoyu

Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just next to the Railway station very convenient for shopping.
Stayed 4 nights in Jun 2024

10/10 Excellent

Sorin

Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

10/10 Excellent

David

Stayed 1 night in Jun 2024

10/10 Excellent

Jule, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is close to the train station and the busy Cathedral Cologne and there can be some sense of a lot of people - but once you step inside it's a fabulous retreat. Great service, we had a beautiful room. The breakfast is very expensive and just "okay" so go across the street to the Cafe Richard. Close to the "historical sections" and close to the water. Would stay here again for sure.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Smoking smell whenever using bathroom. Noise due to the unit undergoing a construction on the hallway. Shower drain does not drain properly, really really slow: while taking a shower, water stands up to ankle bone.
Stayed 1 night in Jun 2024

10/10 Excellent

Takeo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I would like to come back this hotel again
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Michael

Liked: Room comfort
Tolerable for one night lay over
The hotel nickel and dimes you for every and anything. Not friendly to English speaking people. There is a gorgeous goth cathedral across the street that is definitely worth the visit. Nothing else in walking distance. Shop owners are rude too.
Stayed 1 night in May 2024

10/10 Excellent

Stef

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot.
Stayed 4 nights in Apr 2024

8/10 Good

Shalin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Great deluxe rooms. Free minibar. Very good location. Bit expensive
Stayed 1 night in Apr 2024

8/10 Good

Judy, Los Gatos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s located right in front of the dome and next to the train station so the location was perfect. As a 5 star hotel though, the internet connection was sporadic and I had to ask for tea. There was no complimentary coffee either. And the front desk staff members did their job. The room was rather outdated and showed wear and tear. I hated the big ole’ heavy key, but some might find them charming.
Stayed 3 nights in Mar 2024

10/10 Excellent

Pooja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay in Cologne
Loved our stay. Staff was welcoming, accommodating and hospitable. Location was perfect. Rooms were spacious and comfortable.
Stayed 1 night in Mar 2024