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Room type Options Nightly price Book
Suite (Ours)
3 Double Beds
(Extra beds available: Cot)
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Other room types
Suite (Open Suite)
65 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Family Suite
75 square metres
1 Double Bed and 1 Queen Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Suite (Polaire - 4 persons)
2 Double Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Double Room
25 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Chalet)
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Loft Suite)
65 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Suite (Polaire - 2 person)
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite
45 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 restaurants and a full-service spa

Popular property highlights

Free valet parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

You'll be centrally located in Lens with a stay at Hostellerie du Pas de L'Ours Relais et Chateaux, within a 15-minute walk of Rue du Prado and Golf Club Crans-sur-Sierre. This family-friendly hotel is 20.5 mi (33 km) from Leukerbad-Therme and 20.8 mi (33.4 km) from Alpentherme Thermal Baths.

Make yourself at home in one of the 15 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Enjoy French cuisine at L Ours, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 7:30 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is available for a surcharge.

Languages spoken

  • English

Show all languages

Hostellerie du Pas de L'Ours Relais et Chateaux

41, Rue du pas de l'Ours, Lens, VS 3963

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Wheelchair accessible
  • Hair salon
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 15
  • Number of floors - 3
  • Airport transport (surcharge)
  • Conference space
  • Fireplace in lobby
  • Barbecue grill(s)
  • Ski storage
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Health club
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • Free newspapers in lobby
  • Front desk (limited hours)
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Free area shuttle
  • Number of restaurants - 2
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Snack bar/deli
  • Turkish bath/Hammam
  • Valet parking (surcharge)
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Ski passes available
  • Terrace
  • Babysitting or childcare (surcharge)
  • Proposal/romance packages available
  • Banquet hall
  • Covered parking
  • Secured parking
  • Food and water bowls

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Portuguese
  • Russian

Parking

Free self parking , Free valet parking

Room Amenities

Hostellerie du Pas de L'Ours Relais et Chateaux offers 15 accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. This Lens hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Room service (limited hours)
  • Alarm clock
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Dial-up internet access
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Jetted bathtub
  • Balcony
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Separate bathtub and shower
  • Flat-panel TV
  • Free WiFi
  • Heating
  • Towels provided
  • Linens provided
  • Number of beds 1

Where to Eat

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.

L Ours - Overlooking the pool and garden, this fine-dining restaurant specializes in French cuisine. 1-star Michelin rating.

Bistrot Des Ours - This bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Open select days.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Ski lessons available nearby
  • Golf lessons available nearby
  • Bicycle rentals on site
  • Playground on site
  • Ski equipment rentals on site
  • Sledding nearby
  • Snow tubing nearby
  • Horse riding nearby
  • Ice skating nearby
  • Snow sports gear

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Sauna in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Steam room in spa
  • Thai massage
  • Sports massage

Accessibility

  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at 11 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 150.0 per day.

Pet Policy

  • Pets allowed for an extra charge of CHF 50 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International.

Children stay free

Staffed front desk

Children stay free - maximum age 2

Social distancing measures are in place

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 39 for adults and CHF 20 for children
  • Covered valet parking fee: CHF 35 per day
  • Pet fee: CHF 50 per pet, per night
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hostellerie Pas L'Ours Relais Chateaux Hotel
  • Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
  • Hostellerie Pas L'Ours Relais Chateaux Lens
  • Hostellerie Pas L'Ours Relais Chateaux Hotel Lens
  • Hostellerie Pas L'Ours Relais Chateaux Lens
  • Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens
  • Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
  • Hostellerie du Pas de L'Ours Relais et Chateaux Lens
  • Hotel Hostellerie du Pas de L'Ours Relais et Chateaux
  • Hostellerie Pas L'Ours Relais Chateaux Hotel
  • Hostellerie Pas L'Ours Relais Chateaux
  • Hostellerie du Pas de L'Ours Relais et Chateaux Lens
  • Hostellerie du Pas de L'Ours Relais et Chateaux Hotel
  • Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

The property is a member of Relais & Chateaux.

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