Landhotel Altes Zollhaus

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December 2024
January 2025

Photo gallery for Landhotel Altes Zollhaus

Front of property - evening/night
Exterior
2 bars/lounges, wine bar
Property grounds
3 restaurants, pizza

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Altenberger Strasse 7, Hermsdorf-Erzgebirge, 01776
  • Rehefeld Sesselbahn Ski Lift
    5 min drive
  • Skigebiet Holzhau
    9 min drive
  • Botanischer Garten Schellerhau
    14 min drive
  • Dresden (DRS)
    78 min drive

Room options

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

Superior Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

Family Room

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Suite

  • Sleeps 3
  • 1 Queen Bed

About the area

Hermsdorf-Erzgebirge

Located in Hermsdorf-Erzgebirge, Landhotel Altes Zollhaus is a 5-minute drive from Rehefeld Sesselbahn Ski Lift and 8 minutes from Sport Center Bouřňák. .This family-friendly hotel is 4.4 mi (7.1 km) from Ore Mountains-Vogtland Nature Park and 5.3 mi (8.5 km) from Skigebiet Holzhau.

What's nearby

  • Rehefeld Sesselbahn Ski Lift - 5 min drive - 3.2 km
  • Skigebiet Holzhau - 9 min drive - 8.5 km
  • Altenberg Skilift - 11 min drive - 10.1 km
  • Meißner Porzellan-Glockenspiel Kurpark - 12 min drive - 11.4 km
  • Altenberg Bobsleigh - 16 min drive - 14.3 km

Getting around

  • Holzhau-Skilift Station - 8 min drive
  • Dresden (DRS) - 78 min drive

Restaurants

  • ‪Saray Döner und Pizza - ‬11 min drive
  • ‪Horská chata Vitiška - ‬9 min drive
  • ‪Waldschänke Raupennest - ‬14 min drive
  • ‪U Hanky - ‬4 min drive
  • ‪Zum Erzgebirge - ‬11 min drive

About this property

Landhotel Altes Zollhaus

Ski-in/ski-out access for family fun on the slopes
Landhotel Altes Zollhaus offers 41 accommodations with hair dryers and complimentary toiletries. These individually decorated accommodations include desks. Flat-screen televisions come with cable channels.

Bathrooms include showers. This Hermsdorf-Erzgebirge hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a golf course, ski-in/ski-out access, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room.
Stay in one of 41 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as ski-in/ski-out access and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Grab a bite at Kreuzgewölbe, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include express check-in, express check-out, and luggage storage. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Landhotel Altes Zollhaus has 3 restaurants on site.
Dunkelrestaurant - Onsite theme restaurant.
Onsite venue #3 - This restaurant specializes in pizza.
Onsite venue #4 - wine bar.
Room service (during limited hours) is available.

Languages

Czech, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Kreuzgewölbe
  • Dunkelrestaurant

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Full-service spa
  • Golf course
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski-in/ski-out access
  • Ski storage
  • Tour/ticket assistance

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Individually decorated

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards

Property is also known as

Landhotel Altes Zollhaus Hotel Hermsdorf-Erzgebirge
Landhotel Altes Zollhaus Hotel
Landhotel Altes Zollhaus Hermsdorf-Erzgebirge
Landhotel Altes Zollhaus Hotel
Landhotel Altes Zollhaus Erzgebirge
Landhotel Altes Zollhaus Hermsdorf-Erzgebirge
Landhotel Altes Zollhaus Hotel Hermsdorf-Erzgebirge

Landhotel Altes Zollhaus Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 19 reviews" "
Rating 8 - Good. 11 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Karin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- die Zimmer waren gemütlich - das gesamte Ambiente war sehr angenehm - der Wellnessbereich ist super; schön wäre es, wenn Handtücher im Wellnessbereich zur Verfügung stünden - die Umgebung ist schön zum Wandern - Seiffen ist ganz in der Nähe,
Stayed 3 nights in Nov 2022

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett tullhus med atmosfär
Vi pratar tyvärr ingen tyska, men hade inga som helst problem vid vår vistelse. Man kan förstå varandra ändå! Vi anlände sent, men kunde få middag i restaurangen (mycket gott). I vårt rum fanns underbar popart konst, delvis till salu. Stort och bekvämt rum, wifi fungerade också bra. Mycket trivsam miljö, både utomhus och inomhus. Läget var perfekt för oss, som fortsatte vår resa genom Tjeckien mästa dag, efter en god frukost.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer sehr gemütlich eingerichtet, Personal aufmerksam.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt hotel i landlige omgivelser.
Dejlig roligt hotel i dejlige omgivelser. God service, rent og pænt. Måske lidt slidt. Maden i restauranten var god. Den kvindelige tjener får topkarakter herfra, meget serviceminded. Morgenmaden var jævn, kaffen desværre halvkold. Måske det havde stået i kanderne for længe...bedre med en automat. Men alt i alt et fint ophold.
Stayed 1 night in Sep 2019

8/10 Good

Ralf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
toller Kurzurlaub
schön ruhig in der Natur gelegen
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel Sehr sauber Freundliches PersonaGerne wieder
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Das Frühstück war lecker, Sauna sehr schön aber leider extra zu bezahlen, Restaurant war gut und das Hotel war direkt neben der Loipe. Einrichtung ziemlich zusammengewürfelt vom Stil.
Stayed 4 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hat uns sehr gefallen. Service, Ambiente, Essen waren sehr gut. Vor allem hat uns sehr gefreut, dass die Schneeskulpturen noch in sehr gutem Zustand waren,da es seit einiger Zeit wieder gelungen war, sie zu schaffen.
Stayed 4 nights in Feb 2019

8/10 Good

Aline, Frankfurt/Main

Liked: Cleanliness, staff & service, room comfort
ruhiges Hotel am Waldrand mit Sommerterasse, gemütlichen und gut gepflegten Zimmern
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski Wochenende
Wir haben hier kurzfristig für ein Ski-Wochenende eingecheckt. Frühstück war recht umfangreich, alles da! Zimmer groß genug.
Stayed 1 night in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Servicewüste
Wenig freundliches Personal. Eigentlich war nur die Reinigungskraft freundlich. An der Rezeption war ich eher Bittsteller als Gast

8/10 Good

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities
War ausgesprochen nett; das Restaurant war auch gut. Alles bestens
Stayed 3 nights in Dec 2017

8/10 Good

Katrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness
Entgegen aller Erwartungen-Erholung ausgeschlossen
Das Hotel als solches war in Ordnung, auch das Personal war nett, nur leider gab es keinerlei Hinweis darüber, dass das naturnahes Hotel für Erholungssuchende an diesem Wochenende in keienr art und weise also Erholungsort dienen kann. Eine Motorcross-Veranstaltung mit anschließender Party ließ den wahrscheinlich sonst ruhigen Ort, mit laut röhrenden Motoren, Lautsprecherbeschallung und Benzingeruch alles andere als ruhig und naturnah erscheinen. Hinzu kam, dass die Wege die in das Grün führten abgesperrt wurden und so mit gab es auch insgesamt kein Entkommen für uns. Man bot uns zwar ein anderes Zimmer an, welches jedoch ebenfalls in Richtung Veranstaltung lag, dies änderte jedoch nichts an der Situation und so haben wir uns letztlich dafür entscheiden müssen direkt den Rückweg anzutreten. Sehr schade, denn es gab nicht einmal das Geld zurück, nicht einen Cent. Auch das verstehen wir als Service. Wir können nur anraten sich vorher telefonisch genauestens zu erkundigen und sich nicht auf die Visitenkarte im Internet zu verlassen.
Stayed 1 night in Sep 2017

6/10 Okay

tanja, duiven

Liked: Cleanliness, room comfort
Disliked: Staff & service
Gedege hotel met onvriendelijke staff
Een goed hotel maar zeer onvriendelijke ontvangst. Restaurant serveert vlees uit diepvries. Pizza zeer lekker. Alle extra's kosten veel geld.
Stayed 5 nights in Aug 2017

8/10 Good

Gunnar, Ziethen, Deutschland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Hotel "Altes Zollhaus" liegt in ruhiger Lage im östlichen Erzgebirge.
Schönes Hotel mit rustikalem gutem Restaurant. Sehenswürdigkeiten und Skigebiete sind in 10-30 min gut mit dem Auto zu erreichen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yvonne, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Das Landhaus Altes Zollhaus besticht vor allem durch seine tolle Lage.
Das Landhotel Altes Zollhaus liegt direkt an dem äußerst gut ausgebauten Loipennetz und ist somit ein zentraler Ausgangspunkt, um auf Langläufern die Umgebung zu erkunden. Der Loipeneinstieg befindet sich direkt am Haus.