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Kaissa Beach

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January 2025

Photo gallery for Kaissa Beach

Seasonal outdoor pool
Exterior
Exterior
Double Room, Courtyard View (Promo in Annex Building) | Living area
2 restaurants, breakfast, lunch, dinner served; Greek cuisine

Reviews

6.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Gouves Beach Road, Hersonissos
  • Marina Beach
    3 min walk
  • Gouves Beach
    11 min walk
  • Cretaquarium
    7 min drive
  • Heraklion (HER-Nikos Kazantzakis)
    16 min drive

Room options

View all photos for Basic Double Room, 1 Bedroom, Courtyard View (Single Use)

View from room

Basic Double Room, 1 Bedroom, Courtyard View (Single Use)

  • 30.0 sq m
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Room, Courtyard View

View from room

Family Room, Courtyard View

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 2 Double Sofa Beds

View all photos for Double Room, Courtyard View

Iron/ironing board, bed sheets

Double Room, Courtyard View

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room, Courtyard View (Promo in Annex Building)

View from room

Double Room, Courtyard View (Promo in Annex Building)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Hersonissos

Located in Hersonissos, Kaissa Beach is by the sea, within a 15-minute drive of Port of Hersonissos and Star Beach Water Park. .This hotel is 6.4 mi (10.2 km) from Sarandaris Beach and 8.7 mi (14 km) from Crete Golf Club.

What's nearby

  • Marina Beach - 3 min walk - 0.3 km
  • Gouves Beach - 11 min walk - 1.0 km
  • Port of Hersonissos - 11 min drive - 9.3 km
  • Star Beach Water Park - 11 min drive - 10.5 km
  • Crete Golf Club - 13 min drive - 14.0 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 16 min drive

Restaurants

  • ‪Road Trip - ‬19 min walk
  • ‪The Kitchen - ‬13 min walk
  • ‪The Island Bar & Restaurant - ‬10 min walk
  • ‪Sportbar Gouves Park Resort - ‬15 min walk
  • ‪Coffee Corner Γουβες - ‬16 min walk

About this property

Kaissa Beach

Beachfront hotel with 2 restaurants and free breakfast
Kaissa Beach offers 38 air-conditioned accommodations with hair dryers. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include coffee/tea makers and sofa beds, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Greek cuisine at xylino, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is available for a surcharge.
A complimentary buffet breakfast is served each morning between 8:00 AM and 10:00 AM.
Xylino - This restaurant specializes in Greek cuisine and serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Kaissa Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, French, German, Greek

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • Xylino

Things to do

  • Billiards/pool table
  • Children's pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Beachfront location
  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Sofa bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 18-inch TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Safe (surcharge)

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Air conditioning fee: EUR 6 per day
  • In-room safe fee: EUR 2 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October

Property is also known as

Kaissa Beach Aparthotel Gouves
Kaissa Beach Aparthotel
Kaissa Beach Gouves
Kaissa Beach
Kaissa Beach Bungalows And Apartments
Kaissa Beach Bungalows & Apartments Hotel Gouves
Kaissa Beach Bungalows & Apartments Gouves, Crete
Kaissa Beach Bungalows And Apartments
Kaissa Beach Hotel Kato Gouves
Kaissa Beach Hotel
Kaissa Beach Hersonissos
Kaissa Beach Hotel Hersonissos

Kaissa Beach Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 18 reviews" "
Rating 8 - Good. 10 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 3 out of 18 reviews" "
Rating 2 - Terrible. 2 out of 18 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Unfortunately it was not what we expected. Comfortable rooms but poor maintenance of rooms . Old and run down . TV didn't work , bathroom had an awful smell ,walls were dirty , windows wouldn't lock , card key didn't work . Needs major renovations . They tried to keep it clean. Bed mattresses were very old and uncomfortable . The hotel looks like it's shutting down, it looks empty and abandoned , the few employees we saw were pleasant and tried with the resources available to please us ( those that we actually saw were about 2) .Not what it seems in pictures at all.
Stayed 1 night in Sep 2019

4/10 Poor

Callum, Basingstoke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
We did not realise when we booked that the 'annex' building is a 10 minute walk from the hotel itself. Our room in the annex building was unsatisfactory and dirty without WiFi, air con or double-bed despite us booking these things. The room also smelt of smoke and had ash trays even though it was booked as 'non-smoking'. When we told the hotel staff on our first day about these things as well as the shower being broken they promised to resolve the issues but only addressed the broken shower during our stay. Our towels were not changed until 5 days into our stay and our bed sheets were not changed at all. The fridge made such a loud noise that we couldn't sleep at night on top of having very uncomfortable beds and no air con. The Tv did not work and there was a hole in the wall straight through to outside that had been stuffed with kitchen roll.
Stayed 7 nights in Aug 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Gloria, Canada

Liked: Cleanliness, staff & service
liked out stay at Kaissa Beach
The staff were interested in caring for us and that we had a comfortable stay. We were told about a jeep safari which sounded great so we booked it and had fun. We were on half board - the food was very good and tasty. We would eat there again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to beach, welcoming and friendly
We arrived late, a family of four, and the personnel took us through a smooth admission. The room was clean and comfortable. First impressions were very good, so were the amenities, everything was functional. The staff are super friendly and welcoming. Admittedly, for such a fantastic price, the meals are basic, especially the breakfast, but luckily one has access to a shopping area close by along with well stocked supermarket for the extra stuff you would normally need; bottled water, personal hygiene, souvenirs, etc. It would have been a good idea to place also hand washing and dish washing soaps, but maybe that is a bit much to ask for, although would have been a nice touch.

4/10 Poor

Alex

Disliked: Staff & service, property conditions & facilities

8/10 Good

James

Liked: Property conditions & facilities
Disliked: Cleanliness
Good base
Friendly sea side hotel

10/10 Excellent

Anil, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel good co operative staff
This hotel is mext to the beach. Food was excellent. Very humble and understanding staff. Special thanks to the owner for good service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurant au bord de la plage.
Accueil très chaleureux. Personnel toujours disponible
Stayed 3 nights in Aug 2018

2/10 Terrible

boubou, paris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel d'appoint afin de se rapprocher de l'aéroport Chambre horrible ! Je ne vous parle pas de la piscine ni meme de la déco de l'hôtel La salle de bain fait peur et ne donne pas envie de se laver Aucun point positif meme si l'hôtel est placer EN face de la mer pas grand choses autour
Stayed 1 night in Jul 2017

2/10 Terrible

sylvie

Disliked: Staff & service, property conditions & facilities, room comfort
Appartement à 10 mn de l'hôtel. Vide. Lit ressorts saillants. Douche froide le matin. Bon petit déjeuner
Stayed 3 nights in Jun 2017

8/10 Good

EMMANOUIL, Ηράκλειο

Liked: Cleanliness, staff & service
Καλό ξενοδοχείο, με μερικές ατέλειες
Το προσωπικό του ξενοδοχείου είναι άψογο. Το σύστημα εξαερισμού των WC δεν είναι καλό, με αποτέλεσμα να μυρίζει άσχημα όλο το δωμάτιο. Είναι κρίμα γιατί κάνει την διαμονή δυσάρεστη. Το Εστιατόριο είναι αρκετά καλό - αν και περιοδικά υπάρχει πρόβλημα δυσάρεστων οσμών και εκεί. Σε γενικές είναι μια χαρά και με λίγη προσοχή στα παραπάνω δεν θα είχε κανένα πρόβλημα.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bon rapport qualité prix
accueil très chaleureux, hôtel simple mais efficace. La vue de la terrasse du restaurant est super sympa (très beau couché de soleil sur la mer)

8/10 Good

Not Provided, Blois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Accueil trés agréable.la formule demie pension est trés bien il y a du choix dans les entrées et les plats. Le pt dj buffet sucré et salé est varié.le personnel souriant et agréable.espace de jeux pour les enfants, piscine bien entretenue et transats.grand appartement fonctionnel. La seule chose négative pas de wifi ds l'appartement mais dans le restaurant si. Nous reviendrons c'est sûr : merci !

10/10 Excellent

Verified traveller

Liked: Staff & service
Kleine familiäre Hotelanlage in Strandnähe
Späte Ankunft im Hotel. Trotz der geschlossenen Rezeption wurden wir durch einen Angestellten freundlichst empfangen und das Appartement übergeben. Wir waren im Oktober 2015 für eine Woche in dieser gemütlichen Hotelanlage. Da es kurz vor Saisonende war, hatten wir einen ruhigen Aufenthalt am Pool und am nahegelegenen Ministrand. Wir würden aufgrund unserer Erfahrung in der Nebensaison dieses Hotel empfehlen. Wie es in der Hochsaison hier "gefüllt" ist, können wir nur aus Erzählungen "erahnen"...... Kurz: Essen top, Zimmer top, Angestellte Top.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Fin beliggenhet. Hyggelige ansatte. Koselig.
Rolig og hyggelig atmosfære. Veldig avslappende. Kort vei med buss til både Hersonissos og Heraklion.

8/10 Good

jean-luc, la rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant bien placé
Sejour agreable. Hôtel un vieux manque la wi-fi à l'intèrieur des chambre.

8/10 Good

agnes , 94350

Liked: Staff & service
Hôtel très petit mais très accueillant.
Hôtel et restaurant très agréables nous sommes ravis de notre séjour Repas face a la mer Bar près de la piscine très agréable appartement grand mais confort très simple attention il faut aimer les petites structures