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Philoxenia Hotel & Spa

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Philoxenia Hotel & Spa

Beach nearby
2 outdoor pools
Poolside bar
Body treatments, hydrotherapy, body wraps, body scrubs, thalassotherapy
Standard Room | Room amenity

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Spa
  • Laundry
  • Breakfast included
  • Pool

Explore the area

Map
Emmanouil Tsagkaraki, Hersonissos, Crete Island, 700 07
  • Malia Beach
    6 min walk
  • Palace of Malia
    19 min walk
  • The Stonewell
    1 min walk
  • Heraklion (HER-Nikos Kazantzakis)
    28 min drive

Room options

View all photos for Family Apartment, 1 Bedroom

Family Apartment, 1 Bedroom | Living area

Family Apartment, 1 Bedroom

  • 31 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 3 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 24 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Apartment, Pool View (Family room)

Superior Apartment, Pool View (Family room) | Balcony view

Superior Apartment, Pool View (Family room)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

About the area

Hersonissos

A stay at Philoxenia Hotel & Spa places you in the heart of Hersonissos, within a 5-minute drive of Malia Beach and Palace of Malia. .This family-friendly aparthotel is 1.4 mi (2.3 km) from Potamos Beach and 1.6 mi (2.5 km) from Stalis Beach.
View more Aparthotels in HersonissosOpens in a new window

What's nearby

  • Malia Beach - 6 min walk
  • Palace of Malia - 19 min walk
  • Stalis Beach - 7 min drive
  • Star Beach Water Park - 7 min drive
  • Port of Hersonissos - 9 min drive

Getting around

  • Nikos Kazantzakis Airport (HER) - 28 min drive

Restaurants

  • ‪Zoo Bar - ‬2 min walk
  • ‪The Red Lion Malia - bar and restaurant - ‬3 min walk
  • ‪China Town - ‬8 min walk
  • ‪Drossia Cocktailbar & Restaurant - ‬2 min walk
  • ‪Maria Rouse Hotel - ‬14 min walk

About this property

Philoxenia Hotel & Spa

Family-friendly aparthotel with 2 outdoor pools and a full-service spa
Philoxenia Hotel & Spa offers 52 accommodations with safes and hair dryers. Rooms open to furnished balconies or patios. 32-inch flat-screen televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy.
Make yourself at home in one of the 52 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The aparthotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM. A complimentary manager's reception is offered each day.
Philoxenia Hotel & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Greek, Russian

Property amenities

Beach

  • Near the beach

Pool/Spa

  • 2 outdoor pools
  • Sauna
  • Full-service spa
  • Massages
  • Spa services
  • Manicures and pedicures
  • Thalassotherapy
  • Hydrotherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Body wraps

Internet

  • Free Wi-Fi, with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • On-site car hire

Family friendly

  • Children stay for free (see details)
  • Children's pool
  • Playground

Food and drink

  • Fridge
  • Electric kettle

Dining

  • Free buffet breakfast available daily 7:30 AM–10 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Manager's reception (free)
  • Snack bar/deli
  • Coffee/tea in a common area
  • Room service available

Bedrooms

  • Rollaway/extra beds: EUR 25.0 per night

Bathrooms

  • Hairdryer
  • Free toiletries
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite service
  • Ping pong table
  • TV in a common area

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Barbecue
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Soundproofing
  • Wheelchair-accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Luggage storage
  • Safe at front desk
  • Fireplace in reception
  • Front desk (limited hours)

Location highlights

  • In the shopping district
  • In the city centre

Things to do

  • Bike rentals nearby
  • Scooter/moped rentals nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 52 rooms
  • 2 floors
  • 3 buildings
  • Built in 1995

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed during January, February, March, December, November, and April.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel advises that guests can upgrade to Half Board at check-in with payment of a supplement.
Property Registration Number 1039K033A3180201

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Philoxenia Chersonissos
Philoxenia Hotel
Philoxenia Hotel Chersonissos
Philoxenia Hotel Malia
Philoxenia Malia
Malia Philoxenia Hotel
Philoxenia Hotel Malia
Philoxenia Malia
Hotel Philoxenia Hotel Malia
Malia Philoxenia Hotel Hotel
Hotel Philoxenia Hotel
Philoxenia

Philoxenia Hotel & Spa Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 16 reviews" "
Rating 8 - Good. 6 out of 16 reviews" "
Rating 6 - Okay. 3 out of 16 reviews" "
Rating 4 - Poor. 1 out of 16 reviews" "
Rating 2 - Terrible. 3 out of 16 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

ALINA

Disliked: Staff & service, property conditions & facilities
Unfortunately the room didn’t look like in the pictures, everything is very old (the furniture, the wall it’s very old paint and the balcony door had a problem I couldn’t close.) You never find anyone in the reception area, if you need anything you need to go to the bar and ask where is the receptionist. The breakfast very poor, everyday the same thing.
Stayed 7 nights in Jun 2023

8/10 Good

Chris, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for the bars & restaurants and short walk to the beach. The staff are really friendly and go out of their way to help if asked. The pool area is really nice, quiet and relaxing. The breakfast is not brilliant but there is a taverna next door which does a full English for €4 so not a disaster. Would definitely come here again.
Stayed 7 nights in Sep 2019

4/10 Poor

CHARLES

Disliked: Property conditions & facilities
Convenient hotel but basic
Very mediocre hotel which needs updating,the cooking smells wafted into our room down a corridor wi -fi was very poor room very basic but clean. They seemed to put more effort into the Bar area which is in the front of the hotel with happy hour etc,which would not interest me I think the whole area in Malia is more suited to under 25s and this hotel would be fine for them.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little budget hotel
3 of us shared a studio apartment which was basic but had everything we needed. The room itself was spacious and had a lovely little balcony. The apartment was very clean, there was a well equipped kitchenette and air con. Located within stumbling distance from the main strip but far enough away not to hear any noise. The main plus for me was the hospitality of the staff, they were so friendly and happy to accommodate our every need. The hotel not only had a lovely big pool but they served excellent cocktails too. I would highly recommend this hotel for anybody staying in Malia

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Never again!
Horrible hotel!! Dirty rooms, very noisy neighbourhood and not much helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein sehr schönes und tolles Hotel. Ich habe Halbpension gebucht. Das Essen ist sehr lecker, das Personal sehr freundlich und zuvorkommend. Das Frühstück und das Abendessen ist zwar sehr lecker, aber nicht besonders abwechslungsreich (Frühstück weniger als das Abendessen). Die Lage ist too, da das Hotel sehr zentral ist und sich trotzdem gleichzeitig ruhig in einer Seitenstraße befindet. Bars, Clubs, Markets, etc. sowie der Strand sind fußläufig in wenigen Minuten erreichbar. Die Zimmer sind sauber und in Ordnung. Ich empfehle das Hotel auf jeden Fall weiter. Aber das Hotel ist besser für diejenigen geeignet, die ihren Urlaub nicht im Hotel verbringen möchten, sondern den Urlaubsort erkunden möchten und das Hotel nur für das Schlafen/Erholen, Frühstücken und Abendessen nutzen möchten.
Stayed 9 nights in Aug 2022

8/10 Good

EVA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Ophold
It was very nice ophold , hospitality was very good, clean, but the main problem was the buffer was not good, if you change it sometimes with grille chicken, pork, Meat and others, drikkes was the best. The Air condition should me monitered before other geasts are to come in. Because ours was not working så we opened dør and we Got mosquito bites. For the kids in pool i Think they should be someplay toys for water
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 11 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Très bon séjour
Les plus: proche de la plage, personnel très accueillant, piscine, minigolf, billard, ping long Les moins: chambre un peu vétuste

6/10 Okay

paolo, milano

Disliked: Cleanliness, property conditions & facilities, room comfort
Albergo a conduzione familiare
Nel complesso non posso diredi essermi trovato male le camere erano abbastanza confortevoli un pó piccoline il bagno molto minimal la cucina dell'albergo discreta con buono piatti di carne alla griglia la colazione per noi italiani era veramente difficile

10/10 Excellent

JOFFREY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
super sejour
Tres bon sejour. Super petit dej et piscine. Un bemol pas de wifi dans les chambres

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A recommander
Hotel très bien situé, à 100 mètres de la plage et en bas de la rue la plus festive de la ville. Chambres très bien (évitez si vous le pouvez celles en rez de jardin si vous avez peur des petits insectes), propres, bien agencées et lumineuses.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Nerstängt hösthotell
Bodde på hotellet två dygn under hösten. Huvudbyggnaden var nerstängd - slutet på säsongen - och hotellet liksom närområdet gav en ödslig känsla. Förstår att hotellet under säsongen är bra för barnfamiljer; pool, minigolf, biljard, pingisbord, mm. Närområdet fullt av barer och fast food-ställen, men tio minuter bort ligger gamla stan, med supertrevliga restauranger. Avslutningsvis måste personalen i restaurangen lyftas fram: Positiva, trevliga och alltid tillmötesgående!

2/10 Terrible

charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
je deconseille fortement
nous n avons passé qu une nuit au philoxenia et heureusement!!!! a l'arrivee accueil sympa certes mais on nous annonce que la clim est en option 7€ par nuit. nous ne lavons pas pris et avions donc decidé de laisser les fenetres ouvertes.. mauvaise idee vu le vacarme quil y a la nuit. entre la musique du bar, (ou plutot des bars),le bruit des scooters et quad ... bref la cata. ok l'hotel est proche de la plage mais cest loin detre la plus belle plage de crete , nous avons meme prefere aller ailleurs. quant a la chambre, hygiene douteuse notamment la salle de bain et la kitchenette. bref nous etions contents de quitter cette ville (que nous avons surnommé kékéland) et cet hotel qui resteront notre plus mauvais souvenir de la crete.