This hotel is located in an industrial area. The hotel was very basic/plain. We were suppose to have a telephone, refrigerator, robes/slippers......& our room did not. We registered for a double bed & were given 2 single beds. We discussed this with the woman at the front desk who was annoyed that we would request a room change. As a matter of fact, every time we approached her for a question/concern, she was rude, nasty, & absolutely miserable. We ran out of toilet paper & went to the front desk to ask for some. She actually told us that housekeeping wasn't in yet & that we would have to wait. She was horrible. We never got her name but she had long dark hair. The other female employee had short dark hair & she was very pleasant. There were 2 male employees who were also very pleasant. The miserable woman seemed to be the Boss/run the show. We would NEVER return!