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The Ritz-Carlton, Vienna

5.0 star property

Photo gallery for The Ritz-Carlton, Vienna

View from property
2 bars/lounges, cocktail bar, rooftop bar
Point of interest
Exterior
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Schubertring 5-7, Hotelerrichtungs- und Hotelbetriebs GmbH, Vienna, Vienna, 1010
  • Vienna State Opera
    ‪8 min walk‬
  • Stephansplatz
    ‪10 min walk‬
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Premium Suite, 2 Bedrooms, Non Smoking (View)

Premium bedding, minibar, in-room safe, desk

Premium Suite, 2 Bedrooms, Non Smoking (View)

  • City view
  • 261 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking

  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking, City View (Corner)

Presidential Suite, 2 Bedrooms, Non Smoking, City View (Corner) | Living area

Presidential Suite, 2 Bedrooms, Non Smoking, City View (Corner)

  • City view
  • 190 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (View)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Non Smoking (View)

  • City view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

Premium Room, 1 King Bed, Non Smoking

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking

  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking

  • City view
  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

  • City view
  • 83 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking, City View (Balcony)

  • City view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Non Smoking

  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Signature Suite, 1 Bedroom, Non Smoking

Signature Suite, 1 Bedroom, Non Smoking

Signature Suite, 1 Bedroom, Non Smoking

  • Park view
  • 99 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 2 Bedrooms, Non Smoking

Signature Suite, 2 Bedrooms, Non Smoking

Signature Suite, 2 Bedrooms, Non Smoking

  • City view
  • 149 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

Deluxe Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

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View from property

Hotel Imperial, a Luxury Collection Hotel, Vienna

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, (863)
The price is NZ$921
for 1 room
includes taxes & fees
18 Apr - 19 Apr
Hotel Imperial, a Luxury Collection Hotel, Vienna

About the area

Vienna

The Ritz-Carlton, Vienna is centrally located in Vienna, a 3-minute walk from Playground in the Stadtpark and 8 minutes by foot from Belvedere. .This luxury hotel is 0.4 mi (0.7 km) from Vienna State Opera and 0.6 mi (1 km) from Stephansplatz.

What's nearby

  • Vienna State Opera - 8 min walk - 0.7 km
  • Stephansplatz - 10 min walk - 0.9 km
  • Hofburg Imperial Palace - 10 min walk - 0.9 km
  • St. Stephen's Cathedral - 11 min walk - 0.9 km
  • Spanish Riding School - 13 min walk - 1.1 km

Getting around

  • Schwarzenbergplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 12 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬3 min walk
  • ‪Elissar - ‬3 min walk
  • ‪Biergartl im Stadtpark - ‬2 min walk
  • ‪In-Dish - ‬4 min walk
  • ‪Atmosphere Rooftop Bar - ‬1 min walk

About this property

The Ritz-Carlton, Vienna

Luxury hotel with 2 restaurants and a full-service spa
The Ritz-Carlton, Vienna offers 200 accommodations with iPod docking stations and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 200 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Regional cuisine at Dstrikt Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Vienna? This hotel has 3229 square feet (300 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Dstrikt Steakhouse - This steakhouse specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.
Pastamara-Bar con Cucina - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
D-bar - Onsite cocktail bar. Open daily.
Atmosphere Rooftop Bar - This rooftop bar specializes in local and international cuisine. Open daily.
24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), Dutch, English, French, German, Hungarian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (EUR 65 per day)
  • Valet parking on site (EUR 65 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11 AM for a fee: EUR 49 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Atmosphere Rooftop Bar
  • D-bar
  • Dstrikt Steakhouse
  • Pastamara-Bar con Cucina

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (3,229 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 48 hours prior to check-in; guests providing vaccine records must have received complete COVID-19 vaccination at least 21 days prior to check-in

Renovations and closures

The following facilities or services will be unavailable from March 17 2025 to March 21 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from March 17 2025 to March 18 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per night
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 120.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 49 per person
  • Airport shuttle fee: EUR 65 per room (one-way)
  • Self parking fee: EUR 65 per day
  • Valet parking fee: EUR 65 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per night
  • Rollaway bed fee: EUR 120.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Ritz-Carlton Hotel Vienna
Ritz-Carlton Vienna
Vienna Ritz-Carlton
Ritz-Carlton Vienna Hotel
The Ritz Carlton Vienna
The Ritz-Carlton, Vienna Hotel
The Ritz-Carlton, Vienna Vienna
The Ritz-Carlton, Vienna Hotel Vienna

The Ritz-Carlton, Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 597 out of 768 reviews
Rating 8 - Good. 108 out of 768 reviews
Rating 6 - Okay. 37 out of 768 reviews
Rating 4 - Poor. 14 out of 768 reviews
Rating 2 - Terrible. 12 out of 768 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debralee

Liked: Cleanliness, staff & service, property conditions & facilities
Property was gorgeous and the staff were super friendly and accommodating. A definite must stay!
Stayed 2 nights in Dec 2024

6/10 Okay

SUREN

Travelled with family
I lake property area, I don’t like property and service
Stayed 5 nights in Dec 2024

10/10 Excellent

Susan, spring

Travelled with family
Liked: Cleanliness, staff & service
Lovely stay. Very quiet. Great staff.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jillian Doran

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our time here, albeit cut short by a family emergency. Staff was incredibly accommodating during a very very stressful and sad time. Thank you for your kindness and care. We hope to be back again soon to experience the rest of our trip as anticipated....
Stayed 2 nights in Oct 2024

10/10 Excellent

Yurong

Stayed 5 nights in Nov 2024

8/10 Good

Rudy

Travelled with partner
The tv channels have to be updated No soccer channels where you could watch champion league games and other good sports . The breakfast was so so compare to the first time i visited this hotel. Of the 3 days of my stay we could only order 1 day a la carte .
Stayed 3 nights in Nov 2024

4/10 Poor

Sandhya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel centrally located with great service !
Stayed 5 nights in Oct 2024

6/10 Okay

Enrico

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, noisy AC/ventilation unacceptable.
Had to have our room changed because the fan noise was SO loud in the room, even with the AC on. Had we been in a situation where we needed the AC to be actually on, it would have been impossible to sleep. A noisy room at £700 a night is inexcusable! They promptly changed the room to a (nicer) quieter one, but it was only so because the fan/ac vent was a lot farther away from the bed than the previous one. Stayed here as a treat for my girlfriend’s 30th birthday. Arranged two months in advance to have flowers and cake brought in the morning for a surprise. Confirmed the night before just to be sure. Nothing arrived, i asked what was happening and no one was aware of it. They ruined my surprise, and I was fuming. They were very apologetic and arranged for flowers and cake in the evening, free of charge, which was nice enough, but not a solution to the disruption created. No one could explain us what caused the issue. Other than that everyone was very professional and the normal service was great, stayed in the club lounge which was totally worth the extra money, great food both sweet and savoury, super service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jun

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Lorne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shelly

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel, which at first was difficult to navigate with all the different hallways and stairs, leading you from section to section. (There is an elevator, but some areas still had steps.) The staff is exceptionally helpful. The room is spacious, clean, and quiet. The hotel is ideally located within the inner city. You are half a mile from most attractions - totally walkable. Our room could have used a refresher of the bathroom, as there were stains on the countertop and some flooring. We didn't use the gym, restaurants, or spa. Overall, however, it was very enjoyable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

8/10 Good

Kurt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Had one bad service at restaurant when we went for coffee and a pastry in the evening. A/C in room was a little loud. Room had mismatch paint on ceiling repair. Great location and great concierge service.
Stayed 7 nights in Oct 2024

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Roy, Malmok

Stayed 1 night in Sep 2024

10/10 Excellent

Juan, Mexico City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel to stay in Vienna, top notch from bars, service to the impecable rooms
Stayed 4 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is very beautiful and the opera house is right down the street! In the hotel itself the room was spacious and very well appointed. The staff was professional, friendly and attentive. I will definitely stay there again next time I'm in Vienna.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fehim

Stayed 3 nights in Sep 2024

10/10 Excellent

slavina

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service, great location. We will def return!
Stayed 9 nights in Sep 2024

10/10 Excellent

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the best experience that we have had any luxury hotels Ritz included. We felt welcome, respected and very well looked after, especially by Mr. Jasper Veltmaat the manager on duty. We loved the team at Distrikt where we had our breakfasts and most dinners. We were met with smiles, received excellent service and the food was amazing and of finest quality. Francesco and Assunta made our stay so enjoyable and memorable. The property gives you a home like-feeling, very well maintained and true luxury. Not to mentioned the great location. We can not wait to be back.
Stayed 8 nights in Sep 2024