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Trust Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Trust Hotel

Exterior
Reception
Deluxe Twin Room, Non Smoking
Deluxe Double Room, Non Smoking | Bathroom
Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1-14-10 Hikarimachi, Higashi Ward, Hiroshima, 7320052
  • Mazda Zoom-Zoom Stadium
    14 min walk
  • Shukkeien
    2 min drive
  • Hiroshima Central Shopping District
    3 min drive
  • Hiroshima (HIW-Hiroshima - Nishi)
    22 min drive

Room options

View all photos for Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

Male Dormitory Room with 1 Upper Bunk Bed - Non Smoking

  • 4.5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Lower Bunk Bed - Non-Smoking

  • 2 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

Down duvets, in-room safe, desk, blackout curtains

Deluxe Male Dormitory Room with 1 Bed - Non-Smoking

  • 5.5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room, Non Smoking

Down duvets, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

Male Dormitory Room with 1 Lower Bunk Bed - Non Smoking

  • 4.5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

Female Dormitory Room with 1 Upper Bunk Bed - Non-Smoking

  • 4.5 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

Standard Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

APA Hotel Hiroshima Ekimae Ohashi

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (1135)
The price is NZ$215
for 1 night
includes taxes & fees
7 Dec - 8 Dec
APA Hotel Hiroshima Ekimae Ohashi

About the area

Hiroshima

In the heart of Hiroshima, Trust Hotel is within a 5-minute drive of Mazda Zoom-Zoom Stadium and Hiroshima Castle. .This hotel is 1.6 mi (2.7 km) from Kamiyacho and 1.7 mi (2.8 km) from Hiroshima Green Arena.

What's nearby

  • Mazda Zoom-Zoom Stadium - 14 min walk - 1.2 km
  • Hiroshima Green Arena - 4 min drive - 2.8 km
  • Hiroshima Peace Memorial Park - 4 min drive - 3.0 km
  • Atomic Bomb Dome - 4 min drive - 3.0 km
  • Hiroshima Peace Memorial Museum - 4 min drive - 3.5 km

Getting around

  • Hiroshima Station - 8 min walk
  • Matoba-cho Station - 12 min walk
  • Hiroshima Airport (HIJ) - 55 min drive

Restaurants

  • ‪げんこつ屋光町店 - ‬3 min walk
  • ‪海の幸磯の坊光町店 - ‬2 min walk
  • ‪極旨処三国団 - ‬5 min walk
  • ‪弁兵衛広島駅北口店 - ‬5 min walk
  • ‪ルーパリ - ‬2 min walk

About this property

Trust Hotel

Hotel with free breakfast, near Mazda Zoom-Zoom Stadium
Trust Hotel offers 109 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 42-inch LCD televisions come with premium digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 109 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:30 AM

Things to do

  • Spa services

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 500
  • Front entrance ramp
  • 3 steps to reach property
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laundry detergent
  • Local maps
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 17 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

TRUST HOTEL Hotel
TRUST HOTEL Hiroshima
TRUST HOTEL Hotel Hiroshima

Trust Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 105 out of 209 reviews" "
Rating 8 - Good. 59 out of 209 reviews" "
Rating 6 - Okay. 28 out of 209 reviews" "
Rating 4 - Poor. 13 out of 209 reviews" "
Rating 2 - Terrible. 4 out of 209 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
良い点は美味しいパン
部屋に入るとカーペットに水溜まり。 エアコンの調子が悪いとの事。 7月半ば、かなり暑いのでエアコンを付けない訳にはいかず、でも水がボタボタが落ち続け、なかなか寝付けず。 廊下を歩いていると、ポタッと冷たい物が頭に、、、廊下の空調の周りも水漏れの痕があり、赤くなっている部分も。 建物は綺麗な感じで、お掃除の方も良い方だったので残念。 それからフロントデスク。 チェックインを終えて、20分ほど経ってから質問したい事があったのでフロントデスクへ。 すると無人のフロントデスク(フロントの人がチェックインする時に顧客を確認するパソコンの前)に私のパスポートのコピーが、まだそのまま置いてありました。セキュリティ面は良くないと思いました。大事な個人情報です、誰にでも見れる所に不用心に置いてあるのは頂けないです。 しかもチェックインの時私のパスポートを確認したにも関わらず、"ooさんで合ってますか?"と全く違う人の名前を行ってきたのにはびっくりしました(性別も明らかに違うのに)。 唯一良い点は無料の朝食。 パンがすっごく美味しいです。
Stayed 2 nights in Jul 2024

10/10 Excellent

HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from the station, approximately 10minutes. Convenient stores nearby and lots of food options near the station. I tried the capsule room and it was very roomy. I had a pleasant night as the other guests were also courteous and noise was kept minimal.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

KEAN HU

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're family of 4 pax and really glad to stay at Trust Hotel. Good value, clean room, spacious (extended makeup space from shower/bath room) for a family of 4 pax, nice breakfast, not aware there's a hot spring in facility, definitely an extra value added :)

10/10 Excellent

edina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a surprise as we didnt know it’s included in the room rate automatically. Sad thing is we didnt notice the onsen till day of check out. Would love to come back again.
Stayed 1 night in Oct 2023

6/10 Okay

Miguel, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Only two walking blocks from the train station. This is the neatest, cleanest, smelling good, Hotel in Japan. The bedsheets look so clean as if they where new.
Stayed 1 night in Oct 2023

4/10 Poor

Yin Yu

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Internet cafe with the private room is better than this hotel room. Doors are super goddamn loud and it doesn’t show that door in the pics. I feel very unsafe with the room because literally anyone can sneak in if I’m not there but they have CCTV at least at the hall way. Room is very dusty at the vent window.

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good base for a couple of days in Hiroshima. Just a 5 minute walk from the train station and the tour buses. Nice tidy simple hotel. Staff were really helpful especially when planning the day ahead.
Stayed 2 nights in Jul 2023

6/10 Okay

Morio

Travelled with family
Reasonably close to Hiroshima Station. And it's an easy walk to reach the hotel. It's perfectly fine for a short stay.
Stayed 1 night in Jul 2023

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cabins but being ear plugs
The location was great - very close to the train station. The facilities were super clean and in nice condition. The staff were nice. I stayed in a cabin room with shared bathrooms. While everything was nice, the rooms had no soundproofing. I could hear people open and close their screens, snore, walking in the hall, rummaging through luggage, etc all night. Next time I stay, making sure I’d have comfy ear plugs
Stayed 1 night in Jul 2023

6/10 Okay

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There has to be better places to stay
Sadly this is not the quietest capsule I've stayed in... the screens fail to keep the sound out...bathrooms are a trek from the room so if you've got to use them in the middle of the night be prepared to take a stroll... and finally lets talk about the neighborhood... if you want to be in the heart of the red light district this is the place to stay
Stayed 2 nights in Jun 2023

10/10 Excellent

Aiko

Travelled with family
Very clean and everything was nice deal with price
Stayed 1 night in Jun 2023

10/10 Excellent

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The property was very close to the train station. Nice and clean.
Stayed 2 nights in May 2023

8/10 Good

christopher

Liked: Cleanliness, staff & service
room was nice
Stayed 2 nights in May 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the service very much! Staff was able to be professional in every way I can imagine. Would highly recommend staying here!
Stayed 2 nights in May 2023

10/10 Excellent

Vincent

Liked: Staff & service, amenities, property conditions & facilities
This hotel really surprised me and exceeded my expectations. The staff are very friendly and accommodating. The room was very clean and spacious. Many amenities are provided. There is a public bath, but it is small and gets crowded at night. And there are two washer/dry units as well. Breakfast is also included for free for all guests. I would definitely recommend this place to others and I will come back here the next time I visit Hiroshima.

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel approx 600 meters from train.laege room.good size bed.window that slightly opens. Hugh bathroom with bath and wet shower. Separate toilet. Staff speak or understand little English. Little instructions tv etc are in English. No hooks or rails to hang towels or washing in room.breakfast disappointing. Little western type food. No cereal or yogurt or fruit.Great mens and women bathhouse downstairs.overall hotel was very good.exceptionly clean.
Stayed 2 nights in Apr 2023

10/10 Excellent

Mei, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in their standard single room type. Very clean and surprisingly long room, self check-in and friendly staff when I accidentally forgot my keycard in the room, free breakfast starting from early in the morning, plenty of room amenities, and toiletries for you to take in the lobby.

8/10 Good

Tanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern hotel near JR station
Great modern hotel. No English spoken at all but check in and out is through a machine. Room clean & comfortable and 5 min walk to the JR station, great to take a train in the early morning. Breakfast was good. The Onsen wasn’t amazingly clean but was ok
Stayed 1 night in Apr 2023

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and had lots of facilities. Breakfast was also nice.
Stayed 2 nights in Mar 2023

10/10 Excellent

ai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Clean room. Nice breakfast. We will use the hotel again. Thank you
Stayed 1 night in Dec 2022

10/10 Excellent

よりこ

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルは非常に満足でしたが、近くの駐車場がどこも満車で停められませんでした。
Stayed 1 night in Aug 2024

8/10 Good

Mami

Liked: Property conditions & facilities
キャビンに宿泊したが、アコーディオンカーテンの音が気になった。スライドドアとか柔らかいシャワーカーテンのようなものだとよかった。チェックインより前に着いたが時間をつぶせるスペースがあるとよかった。
Stayed 1 night in Aug 2024