2/10 Terrible
Rychelle
Travelled with family and small children
18 Aug 2024
Disliked: Cleanliness, property conditions & facilities
It was very evident from the signs outside the lift lobby’s that this was a building for residents only. We couldn’t enter the lift lobby without asking security (which felt extremely uncomfortable as it was a residents only building) or waiting for a resident to come in or out as we didn’t have fingerprint access. This also meant that we weren’t allowed to access any of the facilities including the pool or gym. We were travelling with a 2 year old and a 4 year old on a family holiday so having to tell them we couldn’t use the pools was less than ideal especially given this was one of the reasons we booked the property and it was advertised with these facilities. It was also dirty we found numerous items including someone else’s boxer shorts left in the property. Things were broken, handles on wardrobes, the washing machine kept coming up with an error (which was fixed twice) then we gave up, we were only supplied with not even one full roll of toilet paper in one of the bathrooms with no spare toilet in the unit at all. It was a less than ideal start to our holiday, I believe the advertising to be misleading and this property shouldn’t even be listed on this site.
Rychelle
Stayed 3 nights in Jul 2024