Staff tries to do their best. Dirty, empty, broken, no hot tub, no one to help you with kayak, staff said that I had to wait for the next day because he did not had the proper staff. I found needle on the curtain. Did not stay for the rest of my stay. Tables on the courtyard were broken, smelly place, no bathroom available to use outside of your room, no shower available to take before entering the pool, coffee machine was broken and I requested a replacement, and I had to ask for it 3 times. Duck poop all over the yard by the lake and beach. No way walk around there. Just terrible.