GrandStay Hotel & Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for GrandStay Hotel & Suites

Indoor pool
Point of interest
Exterior
Point of interest
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Laundry

Explore the area

Map
525 Front Street North, La Crosse, WI, 54601
  • Riverside Park
    ‪3 min walk‬
  • La Crosse Queen Cruise Dock
    ‪5 min walk‬
  • Mississippi Explorer Cruise Dock
    ‪5 min walk‬
  • La Crosse, WI (LSE-La Crosse Municipal)
    ‪13 min drive‬

Room options

Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Deluxe Studio Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (ADA)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 2 Queen Beds, Accessible, Non Smoking (ADA)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

La Crosse

With a stay at GrandStay Hotel & Suites in La Crosse (Historic Downtown La Crosse), you'll be within a 5-minute walk of Riverside Park and La Crosse Queen Cruise Dock. .This hotel is 0.3 mi (0.5 km) from Mississippi Explorer Cruise Dock and 0.4 mi (0.6 km) from Mississippi River.

What's nearby

  • Riverside Park - 3 min walk
  • La Crosse Center - 8 min walk
  • Oktoberfest Grounds - 8 min walk
  • University of Wisconsin-La Crosse - 4 min drive
  • Viterbo University - 4 min drive

Getting around

  • La Crosse Station - 4 min drive
  • La Crosse, WI (LSE-La Crosse Municipal) - 13 min drive

Restaurants

  • ‪Buzzard Billy's - ‬9 min walk
  • ‪Pearl Ice Cream Parlor - ‬9 min walk
  • ‪Del's Bar - ‬6 min walk
  • ‪Qdoba Mexican Eats - ‬10 min walk
  • ‪Bodega Brew Pub - ‬11 min walk

About this property

GrandStay Hotel & Suites

La Crosse hotel in Historic Downtown La Crosse with free breakfast and a 24-hour business center
GrandStay Hotel & Suites offers 55 accommodations with coffee/tea makers and hair dryers. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. 37-inch flat-screen televisions come with premium digital channels. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 55 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 37-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an indoor pool and a spa tub. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

Property is also known as

GrandStay Residential Suites Hotel La Crosse
GrandStay Residential Suites La Crosse
Grandstay Hotel La Crosse
Grandstay Residential Hotel La Crosse
GrandStay Residential Suites Hotel Crosse
GrandStay Residential Suites Crosse
GrandStay Hotel
GrandStay La Crosse
GrandStay Hotel & Suites Hotel
GrandStay Hotel & Suites La Crosse
GrandStay Hotel & Suites Hotel La Crosse

GrandStay Hotel & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 599 out of 1005 reviews" "
Rating 8 - Good. 250 out of 1005 reviews" "
Rating 6 - Okay. 84 out of 1005 reviews" "
Rating 4 - Poor. 51 out of 1005 reviews" "
Rating 2 - Terrible. 21 out of 1005 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and affordable. Staff was pleasant.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lacrosse
Bed was not comfortable, appeared to be pretty new but had minimal cushion. Breakfast was appreciated. Parking and location were excellent and nice walk to waterfront, botanical garden, and downtown.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love full kitchen (although we didn'tcome prepared for that, we'll be back because of it) & bedroom separate from the rest of the room. Carpet had large stain mark though.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and friendly. Well kept up facility.
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Jean

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff were very nice and friendly. We avoid carbs and sugars and had a hard time getting any eggs or sausage at the free breakfast. We went down to the lobby three times and it was packed each time, very little food and no place to sit. The staff replenishing was very nice and hard working but could not keep up with demand. Our bathroom soap dish was unclean.
Stayed 1 night in Oct 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to all downtown La Crosse businesses
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2024

10/10 Excellent

Lia

Stayed 1 night in Sep 2024

6/10 Okay

Alexandra

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
I enjoyed that the room’s linens, towels, and bathroom were clean. However, the rest of the room was left to be desired, as the furniture and carpet had a lot of wear and dust. The bed also did not feel queen size and was very firm. Also, the staff experience felt mixed, with some good and negative interactions. The negative interactions felt unwarranted (like being met with shortness when requesting a bathroom plunger). Overall, it was alright. If the property was updated along with quality of staff, it would be a much better place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barb

Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Stayed 1 night in Oct 2024

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Check in was quick and the person on the front desk was very friendly and informative. The room was very clean. The couch in the living area was too soft for us so it wasn't very comfortable. The beds were just right for me but too soft for my partner. The hotel was close to downtown and the river walk. I would stay there again.
Stayed 1 night in Oct 2024

10/10 Excellent

Laurie

Travelled with group
Liked: Amenities
Huge room kitchen was nice except there were dirty dishes in the dish washer
Stayed 2 nights in Oct 2024

10/10 Excellent

Jerri

Liked: Cleanliness, staff & service, property conditions & facilities
The property's was old but well maintained
Stayed 2 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs an update
Roomy suite which was nice. However, the bathroom needs an update. The shower and sink needs shelves to put toiletries and the grout in the tile floor was dirty. Also had a spider in the bathroom.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities
Nice and convenient
The room was nice and the bed was comfortable. The bathroom was spacious with plenty of counter space.
Stayed 1 night in Oct 2024

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
The room had an unpleasant odor and the fridge made a clanking noise all night. The room was nice though and it was reasonably quiet.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet room, close to downtown and the river.
Stayed 1 night in Oct 2024

8/10 Good

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quick trip
very nice place lots of space in rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Rebecca

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not pick this hotel again
Stayed 1 night in Sep 2024