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Rochester Airport Marriott

3.5 star property

Photo gallery for Rochester Airport Marriott

Lobby
Lounge
1 bedroom, desk, laptop workspace, iron/ironing board
Banquet hall
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Room service

Explore the area

Map
1890 Ridge Rd W, Rochester, NY, 14615
  • Mall at Greece Ridge
    ‪13 min walk‬
  • Kodak Center for Performing Arts
    ‪4 min drive‬
  • University of Rochester
    ‪10 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Concierge Room, Room, 2 Double Beds, Non Smoking

Concierge Room, Room, 2 Double Beds, Non Smoking

Concierge Room, Room, 2 Double Beds, Non Smoking

  • 29 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Concierge Room, Room, 1 King Bed, Non Smoking

Concierge Room, Room, 1 King Bed, Non Smoking

Concierge Room, Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking | Living area

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

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The price is NZ$237
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includes taxes & fees
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About the area

Rochester

When you stay at Rochester Airport Marriott in Rochester, you'll be near the airport, within a 15-minute drive of University of Rochester and Lake Ontario. .This hotel is 10.8 mi (17.4 km) from Rochester Institute of Technology and 6.8 mi (10.9 km) from Strong.

What's nearby

  • Mall at Greece Ridge - 13 min walk - 1.1 km
  • Kodak Center for Performing Arts - 4 min drive - 4.2 km
  • Seneca Park Zoo - 8 min drive - 7.7 km
  • Strong - 10 min drive - 11.0 km
  • University of Rochester - 10 min drive - 12.9 km

Getting around

  • Rochester Station - 11 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Greece Ridge Food Court - ‬16 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Chick-fil-A - ‬8 min walk
  • ‪Red Robin - ‬13 min walk

About this property

Rochester Airport Marriott

Hotel in Rochester with airport shuttle service and a fitness center
Rochester Airport Marriott offers 210 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 210 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as desks and complimentary newspapers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Buffet breakfasts are available for a surcharge.
Rochester Airport Marriott has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 5:30 AM to 11:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Breakfast available for a fee: USD 14 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 107
  • Front entrance ramp
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Heating

Bathroom

  • Bathrobes
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Hotel Rochester Airport
Marriott Rochester Airport
Rochester Airport Marriott
Marriott Rochester Airport Hotel Rochester
Rochester Marriott
Rochester Airport Marriott Hotel
Rochester Marriott Rochester
Rochester Airport Marriott Hotel
Rochester Airport Marriott Rochester
Rochester Airport Marriott Hotel Rochester

Rochester Airport Marriott Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 830 reviews
Rating 8 - Good. 203 out of 830 reviews
Rating 6 - Okay. 74 out of 830 reviews
Rating 4 - Poor. 47 out of 830 reviews
Rating 2 - Terrible. 42 out of 830 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claudette Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful day. Was close to the Kodak theater where we saw Morrissey would stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Tanya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay
Stayed one night for early flight the next day. Nothing glamorous about this hotel. Room was clean, bathroom was fine. Pool was chilly and hot tub was not working/taped off. Close to some stores and places to eat as well as a restaurant on site. Airport shuttle was great as was the driver.
Stayed 1 night in Nov 2024

4/10 Poor

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Katrina

Travelled with family
Decent
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 1 night in Oct 2024

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ulf

Stayed 2 nights in Oct 2024

2/10 Terrible

Delminquoe

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
If you need ada accommodation dont stay here
The elevator was out from saturday and was never repaired by the time we left monday. I was traveling with my elderly mother and aunt and had to climb 3 flights of stairs several times a day.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

6/10 Okay

Cynthia, Milton

Travelled with partner
Disliked: Cleanliness
The hotel was very busy and they were not equipped to handle it. Garbage cans over flowing and mud tracked in that remained from early evening until we checked out at 9:30 in the side entry area. I arrived at 3:30 to check in and was told it would be an hour and a half to get my room. I had a 4:30 appointment and needed to get ready. They finally found a room. Not to mention the room prices were DOUBLED from the previous weekend because of a graduation at one of the local colleges. Talk about price gouging!!!
Stayed 1 night in Oct 2024

2/10 Terrible

Carol

Travelled with partner
Liked: Amenities
The property should have been closed. It was in disrepair with two broken elevators; no way up to the rooms but the stairs….for 7 floors.
Stayed 2 nights in Oct 2024

2/10 Terrible

changyu, Irvine

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We got Hotel at midnight due to flight delays. The elevators are down and we will have to carry the heavy sport gears up to the six floor with my 8 years old kid. The elevator was not fixed until two days later. The breakfast is supposed to open at 7am but no one was there until 7:20. We have to go somewhere else to get breakfast since we are in the rush for a competition. There are so many unhappy customers shaking their heads seeing the elevators are down for days.
Stayed 3 nights in Oct 2024

4/10 Poor

Jimmy

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
When we stayed here 10/13/2024, both elevators were not working, and the toilet was not working.
Stayed 1 night in Oct 2024

4/10 Poor

Lydia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were down for out 2nt stay. Made it very inconvenient to walk up and down with 2 small kids. Staff didnt bother doing house keeping nor take our trash for our entire stay because there was no housekeeping service. However there were some staff cleaning rms for new checkins? Made no sense. Trash were in the hallway from multiple rm because they didnt bother collecting them. Flies were flying around. Just gross.
Stayed 2 nights in Oct 2024

2/10 Terrible

Halim

Travelled with family, Travelled with family and small children
Disliked: Property conditions & facilities
First of all ELEVATORS weren’t working they had me haul up luggage’s up five flights of stairs. I came to check in I had booked a two queen bed room they gave me a one kind bed and said we have rollaways and then they were like nope never mind we can’t bring it to you. Yeah ok as soon as we walk into our room we can spot the bed duvet being very dirty in a black color. We were there for two days and they didn’t fix the elevators. Staff was nice but hotel needs to really really do better
Stayed 1 night in Oct 2024

2/10 Terrible

Joyce, columbia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was a complete mess. The female front desk staff was not friendly and lack professional etiquette. I was very disappointed on how she handled everything. We waited because rooms where not available and housekeeping was behind. Terrible service. Also the elevator was not working. Just imagine people coming down more from 7th floor with very large suitcases. This is zero star service.
Stayed 1 night in Oct 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
This hotel description talked a lot about luxury. There was NOTHING luxurious about this dump. I came here to relax. Key selling point was the hot tub. However, shortly after i checked into my room on the 5th floor, the elevator malfunctioned. I say ELEVATOR singularly since the second elevator has allegedly not worked for a year (I heard staff talking). It remained broken for the duration of my stay. I have a disability. So I either had to stay trapped on the 5th floor, or use the stairs. I had no choice a couple of times, and very painfully trudged the stairs. Otherwise I was in a "luxurious" prison cell on the 5th floor. The staff were useless - except for the 2 ladies on the night shift. The evening staff were lazy and useless. I had food doordashed and it was left in the lobby. I called the desk and they said they would bring it right up. A half hour later, I called again and the "ginger" supervisor finally brought my now cold food to my room. There is no excuse for such lousy service. This hotel is not "luxurious." The room was nothing special. The description on hotels.com mentioned "bathrobes" in the rooms. The staff said there have never been bathrobes. Hotels.com should remove the obvious false advertising from the hotel's listing. I spent extra money for comfort and luxury, and would have been better served at a Red Roof or a Motel 6. This Marriott is an embarassment.
Stayed 1 night in Oct 2024

8/10 Good

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, close to airport, big room!
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie, Rochester

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yulong

Stayed 1 night in Sep 2024