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Charterhouse Causeway Bay

3.5 star property

Photo gallery for Charterhouse Causeway Bay

Signature Room
Executive lounge
Reception
Junior Suite | Living area
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
209-219 Wanchai Road, Wanchai, Hong Kong
  • Wan Chai Road
    ‪1 min walk‬
  • Causeway Bay Shopping Plaza
    ‪4 min walk‬
  • Happy Valley Race Course
    ‪5 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪37 min drive‬

Room options

View all photos for Business Room

Business Room

Business Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 16 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Signature Room

Signature Room

Signature Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Living area

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Urban Studio

  • 26 sq m
  • Sleeps 4
  • 2 King Beds

Urban Studio Bunk

  • 44 sq m
  • Sleeps 3
  • 1 Queen Bunk Bed

View all photos for Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

Economy Single Room, 1 Single Bed

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Similar properties

View from room

Best Western Hotel Causeway Bay

  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
3.5 out of 5, Good, (1003)
The price is NZ$190
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Best Western Hotel Causeway Bay

About the area

Hong Kong

With a stay at Charterhouse Causeway Bay, you'll be centrally located in Hong Kong, within a 5-minute drive of Hong Kong Convention and Exhibition Centre and Victoria Harbour. .This hotel is 0.3 mi (0.5 km) from Times Square Shopping Mall and 3.1 mi (5 km) from Ocean Park.

What's nearby

  • Wan Chai Road - 1 min walk
  • Happy Valley Race Course - 5 min walk
  • Times Square Shopping Mall - 5 min walk
  • Central Plaza - 9 min walk
  • Hong Kong Convention and Exhibition Centre - 16 min walk

Getting around

  • Tin Lok Lane Tram Stop - 2 min walk
  • Hong Kong Causeway Bay Station - 8 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪利苑酒家 - ‬3 min walk
  • ‪元朗合隆潮州粉麵 - ‬1 min walk
  • ‪The Coffee Academics - ‬1 min walk
  • ‪Islamic Centre Canteen - ‬1 min walk
  • ‪譚仔雲南米線 - ‬1 min walk

About this property

Charterhouse Causeway Bay

Hotel with a fitness center, a short walk to Times Square Shopping Mall
Charterhouse Causeway Bay offers 294 accommodations with safes and slippers. This Hong Kong hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 294 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a satisfying meal at 陳家廚房 serving guests of Charterhouse Causeway Bay.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services.
陳家廚房 - This restaurant serves lunch and dinner. Reservations are required.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • 1 restaurant

Restaurants on site

  • 陳家廚房

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Charterhouse Causeway
Charterhouse Causeway Bay
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Hotel Hong Kong
The Charterhouse Causeway Bay Hotel Hong Kong
Charterhouse Causeway Bay Hotel
Charterhouse Causeway Bay Hong Kong
Charterhouse Causeway Bay Hotel Hong Kong

Charterhouse Causeway Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 241 out of 999 reviews
Rating 8 - Good. 360 out of 999 reviews
Rating 6 - Okay. 205 out of 999 reviews
Rating 4 - Poor. 103 out of 999 reviews
Rating 2 - Terrible. 90 out of 999 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Tin Yu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tin Yu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is in good location and convenient to assess to other transports, their basement restaurant provide good food too.
Stayed 1 night in Nov 2024

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Zhang

Liked: Cleanliness, staff & service
Furnitures in the room and bathtub are little bit ages but good vibe and staff are kindness. the area is very convenient
Stayed 2 nights in Nov 2024

6/10 Okay

Agnes

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked a room for 4, it has an outside door, which required a room key to open, then 2 separate doors within. It felt like they were 2 separate rooms which was nice because of the generous size. However, they put us on the 1st floor and the gym was on the 3rd, kind of weird. We heard the water pipe running all night and there was a bright 'Exit' sign above the 1st door which we could not turn off, the rooms were not dark even though all the lights were turned off, very annoying. Oh, there was no check-in counter, they had a table against one of the walls with a laptop to check customers in. Overall it was not too bad other than running water noise throughout the night (the ceiling was open and pipes were exposed) and a very bright 'Exit' sign in the room.
Stayed 2 nights in Nov 2024

6/10 Okay

Suet Yee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is very convenient. The area is lively and safe. It's super close to tram station and walking distance to Time Square and MTR stations. There are may food options nearly from street food to nice restaurants. Staff was courtesy and the check-in, check-out processes are very fast and smooth. You can leave your luggage there after check-out until you're ready for your flight. My room was much older than what's shown in the picture on the booking site. Shower water was a bit slow and not very warm.
Stayed 1 night in Nov 2024

8/10 Good

shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and convenient. great for business travel.
Stayed 3 nights in Oct 2024

2/10 Terrible

Achit, Ulaanbaatar

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel experience i have ever had. And a lot of prostitutes.
Stayed 5 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in Hongkong
Let me start by saying I’ve never written a review for anything in my 30 years of life, after my experience at this hotel I felt I had to. Worst hotel I’ve stayed at in my life! No front desk, the staff that are downstairs are useless and extremely rude. Falsely advertised in hotel laundry, was not available. The WiFi never worked in my room only the lobby, complained and tried connecting multiple times on multiple devices, no luck. Outlets would randomly stop working not allowing me to charge my devices half the time. Upon checkout I requested late checkout by a hour to have some more time to pack and they yelled at me saying it’s “impossible” I checked out on time and was hanging out in the lobby for maybe 30 minutes waiting for an Uber and charging my phone, the useless 3-5 employees they have loitering in the lobby kept harassing me asking when I’d leave and practically kicked me out of the hotel, never in all my travels across the world have I experienced such a horrible attitude and service. Wouldn’t stay here again if they paid me.
Stayed 4 nights in Oct 2024

2/10 Terrible

Ducker

Disliked: Cleanliness, staff & service, property conditions & facilities
very shabby room carpet was filthy. no towel on checkin. location good.
Stayed 4 nights in Oct 2024

8/10 Good

Luc

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is a bit of a walk from the MTR, but just one block away from the Tram. The area around is very nice, there's always food.
Stayed 1 night in Oct 2024

10/10 Excellent

Zenaida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was amazing
Stayed 3 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Good hotel for a budget stays Cheap cost as it's older and not renovated in a long time but for the price and basics for a comfortable sleep with a great location you can't complain. Would stay again
Stayed 3 nights in Sep 2024

8/10 Good

Teresa

Liked: Cleanliness
Great location but staff need to be more welcoming and friendly
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Acceptable.
Stayed 3 nights in Sep 2024

8/10 Good

Wing Yin Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anton

Business traveller
Disliked: Amenities, property conditions & facilities
This didn’t even live up to the old adage that you only get what you pay for. Will never return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Joseph

I have a few concerns with Charterhouse Hotel. 1. They don’t provide bottles of drinking water like every other hotel does. That is outrageous. 2. Checkout is 11:00 am. Inconvenient and too early. 3. They charged me twice for a one-day stay. I have to wait two weeks for a refund, and if I don’t receive it I need to take further action.
Stayed 1 night in Aug 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, amenities
No free drinking water, no shampoo/conditioner, no toothbrush. Other than that, location is very accessible and close to shopping district.
Stayed 2 nights in Jul 2024

10/10 Excellent

PURNA SING

Stayed 1 night in Jun 2024

10/10 Excellent

PURNA SING

Liked: Amenities
family friendly
Stayed 1 night in Jun 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at this facility exclusively. My company used it as a layover for our ability to do business in China. No perks here or loyalty program(s).
Stayed 1 night in Jun 2024

10/10 Excellent

Xiaoying

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 1 night in May 2024