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Hotel Alexandra

4.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Alexandra

Interior
Exterior detail
View from room
43-inch flat-screen TV with satellite channels, TV
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Gym

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    ‪8 min walk‬
  • Causeway Bay Shopping Plaza
    ‪13 min walk‬
  • North Point Ferry Pier
    ‪16 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Room

Dorsett Wanchai Hong Kong

Free WiFi
Restaurant
Air conditioning
Gym
4.1 out of 5, Very good, (1001)
The price is NZ$234
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Dorsett Wanchai Hong Kong

About the area

Hong Kong

A stay at Hotel Alexandra places you in the heart of Hong Kong, within a 5-minute drive of Sogo Causeway Bay and Happy Valley Race Course. .This luxury hotel is 1.4 mi (2.3 km) from Times Square Shopping Mall and 1.7 mi (2.7 km) from Taikoo Place.

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury Hong Kong hotel in North Point with a fitness center
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 198 for adults and HKD 143 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Cafe A

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (9990 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 292 out of 647 reviews" "
Rating 8 - Good. 220 out of 647 reviews" "
Rating 6 - Okay. 73 out of 647 reviews" "
Rating 4 - Poor. 39 out of 647 reviews" "
Rating 2 - Terrible. 23 out of 647 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Andy

Liked: Staff & service
The air conditioning is terrible as the cold air blows directly to your head once u sleep on the bed.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

6/10 Okay

elle

Liked: Cleanliness, property conditions & facilities
water is not part of complimentary plus rude service on NO ADAPTER to lend to international tourists
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally good except Hotel front exposure a little bit hidden need to walk a distance to get to the hotel.
Stayed 1 night in Oct 2024

8/10 Good

Chung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel worth for a return visit.
Stayed 8 nights in Oct 2024

6/10 Okay

Hong

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room I lived in was very damp,even the sheets and bed were damp. I slept all night and it ruined my waist. When I checked out in the morning, a male staff member at the front desk was actually asleep, and I could hear a clear snoring sound.
Stayed 2 nights in Oct 2024

10/10 Excellent

Xin, walnut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
区域闹中取静，出门方便。
Stayed 2 nights in Oct 2024

10/10 Excellent

Wing

Stayed 6 nights in Sep 2024

10/10 Excellent

Wai Kin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with affordable price. Highly recommended.
Stayed 21 nights in Sep 2024

10/10 Excellent

Wai Kin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

MATHIAS CARREL AMOUGNAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel overall
Stayed 15 nights in Sep 2024

8/10 Good

Chen

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked the hotel, with pool and convenience of location, the staff were very accommodating. We loved the connecting room, it was perfect set up with my daughter But I would like the room be more clean, especially the bathroom.
Stayed 4 nights in Sep 2024

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
on average it is better than a lot of places, all staffs are great BUT the gentlemen that wears white uniforms at the front door crossing infront of customers was very rude and impolite.
Stayed 23 nights in Sep 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Food great. Only minus was lack of seating around pool. There is no where to sit next to the pool. Its basically just for a swim. I recommend making space for a deck and a few loungers. Other than this great overall.
Stayed 4 nights in Sep 2024

10/10 Excellent

Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Yee S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for price
Location and service are excellent. The room condition is value for price.
Stayed 7 nights in Sep 2024

8/10 Good

Chen

Liked: Amenities, property conditions & facilities
Good service, very considerate.
Stayed 2 nights in Sep 2024

6/10 Okay

Letitia

Liked: Cleanliness, property conditions & facilities
The location of this hotel was great..very close to transport, shops and dining options. The hotel itself was beautiful and the rooms were quiet, clean and comfortable. Housekeeping staff were very friendly, polite and did a fantastic job cleaning our rooms. The majority of reception staff were lovely, however we were unimpressed with our check in experience. The staff member who checked us in was unhelpful and dis-interested. I tried speaking in English first and then Cantonese but felt they were very dismissive and wasn’t interested in helping our family of 6. We had arrived on a very early flight and we had respectfully asked if there was any possibility of an early check-in. Understandably, they were fully booked but the whole interaction made us feel very unwelcome. We also ate at Cafe A in the lobby. We had the dinner semi-buffet the first time and it was quite good. I then ended up make a lunch booking for my extended family of 12. The lunch time semi buffet was very disappointing, hardly anything on offer at the buffet, not the standard we expected from this hotel and definitely not worth the price we had to pay for it. Quite a few of us had to send the food back as it was not edible. Very different from the dinner we enjoyed the first time we ate at the restaurant.
Stayed 8 nights in Sep 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Melinda

Stayed 6 nights in Sep 2024

10/10 Excellent

jayson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 17 nights and got to know most of the staff there. They were kind, friendly and ready to help. The location is convenient with a 3 minute walk in the skybridge to the Fortress Hill MTR station. We got a room upgrade to the 8th floor with harbor view. Given the duration of our stay, we asked for a microwave, which come with a small shelf for additional storage. The decor of the lobby and hallways were luxurious with many weddings and corporate events during our stay. The hotel offers excellent value and we would stay here again.
Stayed 16 nights in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There was nothing majorly wrong with this hotel (apart from a few bits of paint or wallpaper peeling), but it was just a bit weird. The building layout is strange and requires a lot more walking than you would imagine. The pool is not relaxing at all, with nowhere really to chill beside it, and water constantly cascading noisily down the side. And the decor of the communal areas is bizarre... but also kind of brilliant. We really enjoyed our harbour view suite, and enjoyed laughing at the eccentricities. I would stay here again, but there are better hotels in HK.
Stayed 2 nights in Aug 2024

6/10 Okay

Kwai Ching

Disliked: Staff & service, amenities
Nice and big
Stayed 14 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness
Cleanliness are standard - no complain. Hotel location is hard to find. No walk-in from the front entrance. Rooms are too small, limited space.
Stayed 16 nights in Aug 2024

10/10 Excellent

Chi Yu Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my experience at the hotel!
Stayed 5 nights in May 2024