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The Upper House

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Upper House

Studio 70 Harbour View | Bathroom
Studio (Studio 80 Island View Room)
Exterior
Suite, Harbour View (Upper) | Living area
Studio (Studio 80 Island View Room)

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Parking available
  • Free WiFi
  • Breakfast available

Explore the area

Map
Pacific Place, 88 Queensway, Central, Hong Kong
  • Pacific Place
    1 min walk
  • Lumi
    1 min walk
  • Arsenal Street Tram Stop
    5 min walk
  • Hong Kong (HKG-Hong Kong Intl.)
    36 min drive

Room options

View all photos for Suite, Harbour View (Upper)

Suite, Harbour View (Upper) | Living area

Suite, Harbour View (Upper)

  • 114 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 80 Partial Harbour View

Studio 80 Partial Harbour View

Studio 80 Partial Harbour View

  • 78 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 80 Island View Room)

Studio (Studio 80 Island View Room)

Studio, View (Studio 80 Island View Room)

  • 78 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio 70 Harbour View

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio 70 Harbour View

  • 68 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, View (Studio 70 Island View Room)

Frette Italian sheets, hypo-allergenic bedding, down duvets

Studio, View (Studio 70 Island View Room)

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Four Seasons Hotel Hong Kong

Pool
Hot tub
Spa
Free WiFi
4.8 out of 5, Exceptional, (995)
The price is NZ$1,183
for 1 night
includes taxes & fees
4 Jan - 5 Jan
Four Seasons Hotel Hong Kong

About the area

Hong Kong

With a stay at The Upper House, you'll be centrally located in Hong Kong, within a 5-minute drive of Victoria Harbour and Soho. .This luxury hotel is 3.9 mi (6.2 km) from Ocean Park and 1.3 mi (2.1 km) from Hong Kong Convention and Exhibition Centre.

What's nearby

  • Pacific Place - 1 min walk
  • The Peak Tram - 11 min walk
  • Lan Kwai Fong - 18 min walk
  • Hong Kong Convention and Exhibition Centre - 19 min walk
  • Hong Kong - Macau Ferry Terminal - 4 min drive

Getting around

  • Arsenal Street Tram Stop - 5 min walk
  • Hong Kong Admiralty Station - 8 min walk
  • Hong Kong International Airport (HKG) - 36 min drive

Restaurants

  • ‪Great Food Hall - ‬1 min walk
  • ‪Executive Lounge - ‬4 min walk
  • ‪Golden Leaf 金葉庭 - ‬1 min walk
  • ‪Conrad Hotel Garden Cafe - ‬1 min walk
  • ‪Lumi - ‬1 min walk

About this property

The Upper House

Art Deco Hong Kong hotel in Central & Western District with 2 restaurants
The Upper House offers 117 accommodations with minibars (stocked with some free items) and espresso makers. Accommodations offer separate sitting areas and include day beds. Select Comfort beds feature Frette Italian sheets and down comforters. A pillow menu is available. 42-inch plasma televisions come with pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Hong Kong hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.
Make yourself at home in one of the 117 guestrooms featuring refrigerators and plasma televisions. Your Select Comfort bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at Salisterra, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Hong Kong? This hotel has facilities measuring 1238 square feet (115 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Salisterra - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
The Continental - Overlooking the garden, this restaurant serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Awards and affiliations

The Upper House is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, German, Hindi, Italian, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HKD 800 per day)
  • Valet parking on site (HKD 800 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 349 for adults and HKD 349 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Salisterra
  • The Continental

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (1238 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Down duvet
  • Frette Italian sheets
  • Free cots/infant beds
  • Free extra-futon mattress
  • Hypo-allergenic bedding
  • Pillow menu
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 42-inch plasma TV
  • Films for purchase

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (some items)
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 880.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately HKD 349 for adults and HKD 349 for children
  • Airport shuttle fee: HKD 1350 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: HKD 800 per day
  • Valet parking fee: HKD 800 per day
  • Rollaway bed fee: HKD 880.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Upper House
Upper House Hong Kong
Upper House Hotel
Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel Hong Kong
The Upper House Hong Kong
The Upper House Hotel
The Upper House Hong Kong
The Upper House Hotel Hong Kong

The Upper House Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 377 out of 431 reviews" "
Rating 8 - Good. 37 out of 431 reviews" "
Rating 6 - Okay. 12 out of 431 reviews" "
Rating 4 - Poor. 3 out of 431 reviews" "
Rating 2 - Terrible. 2 out of 431 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Amir, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True luxury experience. The staff is very professional and helpful, and makes the guest feel very welcome from the moment entering the hotel. The room is spacious with very beautiful interior design, excellent amenities, and a great view.
Stayed 2 nights in May 2024

6/10 Okay

Hon Hanz

Stayed 2 nights in Jun 2024

10/10 Excellent

leon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location central to my needs
Stayed 4 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in Hong Kong in a league of its own
Stayed 7 nights in May 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Just love it
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very best of the best
I have stayed in lots of amazing hotels over the years mainly through business but this tops it. Gorgeous room, amazing service, restaurant in hotel has incredible food, in room massage and location means you can pretty much walk most places. I loved it. If you get the chance then book it.
Garden area
In room massage
Gorgeous design
Stayed 3 nights in May 2024

10/10 Excellent

Marina

Stayed 6 nights in Apr 2024

10/10 Excellent

Cicily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and the staff was outstanding
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Another fantastic stay at this fabulous hotel. One of my favourite hotels to visit.
Stayed 5 nights in Jan 2024

10/10 Excellent

Wilson Chung-Yin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am amazed by the excellent customer experience provided during my stay at the upper house. The environment is both luxury and elegant. It is no doubt the premise will be my first choice when I stay in Hong Kong again.
Stayed 7 nights in Jan 2024

10/10 Excellent

Flora

Stayed 5 nights in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and very comfortable. The views were amazing. Very conveniently located, and the service was impeccable. We will definitely stay here again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Saskia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Haolan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the small lobby, the room met our expectations with its spaciousness and coziness. The service was truly exceptional, with friendly and accommodating staff. Unfortunately, my fiancée experienced minor food poisoning during our stay. The staff acted professionally by assisting with calling the ambulance and went above and beyond, providing water and cookies for our ER visit. The attention to detail throughout our stay was impressive, contributing to an overall splendid experience. A special shout-out goes to Eddie, the experience manager, whose efforts significantly enhanced our stay and made it thoroughly enjoyable. We appreciate the dedication and care demonstrated by the entire staff and will definitely return when we visit Hong Kong again.
Stayed 3 nights in Dec 2023

8/10 Good

pierre

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Love the property! Would definitely going back.
Stayed 2 nights in Oct 2023

6/10 Okay

Piers

Stayed 3 nights in Sep 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yin Lam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy
Stayed 1 night in Feb 2023

8/10 Good

Lok Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great, but the bed is not comfy at all…. unexpectedly hard. I would expect a much comfy bed. A normal 5 star hotel is always equipped with a good n comfy bed!
Stayed 1 night in Feb 2023