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Hotel Club La Serena

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Club La Serena

Aerial view
Front of property
Point of interest
Down duvets, in-room safe, desk, free WiFi
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping

Explore the area

Map
Avenida Del Mar 1000, La Serena, Coquimbo, 1700000
  • La Serena Lighthouse
    7 min walk
  • El Faro Beach
    8 min walk
  • Cuatro Esquinas Beach
    14 min walk
  • La Serena (LSC-La Florida)
    8 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Room

Economy Room

Economy Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Down duvets, in-room safe, desk, free WiFi

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Down duvets, in-room safe, desk, free WiFi

Family Room

  • 62 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite, 1 Double Bed

Down duvets, in-room safe, desk, free WiFi

Suite, 1 Double Bed

  • 41 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

La Serena

Located in La Serena, Hotel Club La Serena is connected to the convention center, within a 5-minute drive of La Serena Lighthouse and La Serena Beach. .This beach hotel is 1.8 mi (3 km) from Mall Plaza La Serena and 1.9 mi (3 km) from San Francisco Church.

What's nearby

  • La Serena Lighthouse - 7 min walk - 0.7 km
  • Sea Avenue - 18 min walk - 1.5 km
  • La Serena Beach - 1 min drive - 0.6 km
  • Mall Plaza La Serena - 4 min drive - 3.0 km
  • Plaza de Armas - 5 min drive - 3.5 km

Getting around

  • Coquimbo Station - 19 min drive
  • La Serena (LSC-La Florida) - 8 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪Aroma - ‬4 min drive
  • ‪La Trinidad - ‬7 min walk
  • ‪Bombo Burger - ‬1 min walk
  • ‪Hotel Canto del Mar - ‬7 min walk

About this property

Hotel Club La Serena

Sun and fun on the beach, near La Serena Beach
Hotel Club La Serena offers 96 accommodations with safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This La Serena hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 96 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at the Brisa, a restaurant where you can take in the ocean view, or stay in and take advantage of room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:30 AM to 10:30 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in La Serena? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 7:30 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
Brisa - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available 7:30 AM–10:30 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Brisa

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Separate living room

Conveniences

  • Ballroom
  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference centre (2153 square feet of space)
  • Meeting rooms - 2

Outdoors

  • Beachfront location
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include outdoor lighting

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CLUB LA SERENA
CLUB SERENA
CLUB SERENA HOTEL
HOTEL CLUB LA SERENA
SERENA CLUB
Hotel Club Serena
La Serena Club Hotel La Serena
Hotel Club La Serena Hotel
Hotel Club La Serena La Serena
Hotel Club La Serena Hotel La Serena

Hotel Club La Serena Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 84 out of 204 reviews" "
Rating 8 - Good. 72 out of 204 reviews" "
Rating 6 - Okay. 34 out of 204 reviews" "
Rating 4 - Poor. 11 out of 204 reviews" "
Rating 2 - Terrible. 3 out of 204 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Incredibly good service but mediocre hardware
People are really nice. Staffs are extremely friendly. I did the laundry and it was properly, effectively and efficiently done. The software is excellent. However the hardware needs some more maintenance. The room was a bit run down although it was very clean. As a four star hotel, I was expecting a more decent breakfast. The overall experience was excellent but all thanks should be to the excellent staffs. The hotel itself, needs some work.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rohini

Stayed 3 nights in Jul 2024

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Evelyn

Stayed 6 nights in May 2024

4/10 Poor

Jorge, Santiago

Business traveller
Disliked: Amenities, property conditions & facilities
An plain hotel that has a few deficiencies. A decent eatery and an average accommodation. Having communication difficulties, it is inconceivable that you compromised your privacy by disclosing your personal phone number to the reception staff, as it is only possible to communicate via WhatsApp.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Could not connect Wifi and AC was not functioning well. And the noise from outside was not comfortable. Others were ok.
Stayed 2 nights in May 2024

10/10 Excellent

Jorge, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Ryan

Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

6/10 Okay

Pedro

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good but old facilities.
Stayed 1 night in Mar 2024

8/10 Good

Mejaes

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Eddy was very helpful at the front desk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan G.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024

6/10 Okay

JULIE

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

Sergio Alejandro, Santiado

Liked: Amenities, property conditions & facilities
Good place
Stayed 3 nights in Dec 2023

10/10 Excellent

Rosa

Stayed 2 nights in Nov 2023

6/10 Okay

Michael

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Windows and room need a thorough cleaning. Rooms need updating. Check in needs to be more efficient. I expected much more from the pictures. Disappointing…
Stayed 3 nights in Mar 2023

6/10 Okay

Nicolas

Travelled with group
Liked: Cleanliness, staff & service
Ok place to stay in La Serena, not impressive.
My friend and I stayed one night at Hotel Club and we had high expectations because of the price we paid, but also because this is one of the mains Hotels in Avenida del Mar, the main road by the coast in La Serena. The pros are the location and installations within the Hotel as there's a swimming pool, restaurant and bar in the premises. The cons are the quality of the rooms with tired furniture, walls and noise coming from next room as there was a locked door that was facing the closet area and from where you could hear everything that was happening on the other side. Breakfast selection was good and check-in and out process went smooth. Not sure if we'd go back as there are probably better quality Hotels for the same or cheaper price.
Stayed 1 night in Jan 2023

4/10 Poor

Marcelo

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The property doesn't reflect the offer amenities. The wifi is really weak in the room, making impossible to do remote work, for those are nomad worker. The room are really small and the bed are twin size. No AC in the room only heater. Staff try accomodate they were helpful.

4/10 Poor

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and excellent relaxing area, pool and garden. Across the beach and 600 meters to local transportation to central La Serena. Restaurant is very good . Breakfast is excellent. Clean and safe.

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Silvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general was good, just need ask for extra towels and the room smells something weird, the fresher spray doesn’t work!
Stayed 1 night in Feb 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dinner was excellent and worth the money I paid for it, everything was extremely organised. I wish that the check-in was a little earlier and the check-out a little later, and that the internet was stronger in the hotel rooms (mine cut out quite a bit). But aside from that everything was great.
Stayed 3 nights in Feb 2022

10/10 Excellent

yanisbeth

Travelled with group
Stayed 1 night in Oct 2021