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HiYesHotel - Hualien

3.5 star property

Photo gallery for HiYesHotel - Hualien

Lobby
Lobby sitting area
International cuisine
Lobby sitting area
Deluxe Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No.151, Guolian 5th Rd., Hualien City, Hualien County, 97050
  • Tzu Chi Cultural Park
    ‪3 min drive‬
  • Hualien Cultural Creative Industries Park
    ‪3 min drive‬
  • Dongdamen Night Market
    ‪3 min drive‬
  • Hualien (HUN)
    ‪9 min drive‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Classic Room

Classic Room

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pet-friendly amenities

Kindness Hotel Hualien Main Station

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (827)
The price is NZ$126
for 1 room
includes taxes & fees
7 May - 8 May
Kindness Hotel Hualien Main Station

About the area

Hualien City

With a stay at HiYesHotel - Hualien in Hualien City, you'll be within a 15-minute drive of Chishingtan Beach and Tianhuitang. .This hotel is 6.9 mi (11 km) from Taroko National Park and 9.2 mi (14.8 km) from National Dong Hwa University.

What's nearby

  • Tzu Chi Cultural Park - 3 min drive - 2.2 km
  • Hualien Cultural Creative Industries Park - 3 min drive - 2.2 km
  • Dongdamen Night Market - 3 min drive - 2.5 km
  • Pine Garden - 4 min drive - 3.0 km
  • Port of Hualien - 9 min drive - 6.5 km

Getting around

  • Hualien Station - 5 min walk
  • Hualien (HUN) - 9 min drive

Restaurants

  • ‪茶湯會 - ‬5 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪曾師傅正手工麻糬 - ‬3 min walk
  • ‪頂呱呱 - ‬5 min walk
  • ‪Anna Coffee - ‬1 min walk

About this property

HiYesHotel - Hualien

Hotel in Hualien City with free breakfast and a 24-hour front desk
HiYesHotel - Hualien offers 200 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Guests can surf the web using the complimentary wired and wireless Internet access. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Make yourself at home in one of the 200 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Conveniences include desks and electric kettles, and housekeeping is provided daily.
At HiYesHotel - Hualien, enjoy a satisfying meal at the restaurant. A complimentary self-serve breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast only.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Family friendly

  • Free cot
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Hotel Hualien
Best Hualien
Best Hotel Hualien City
Best Hualien City
Best Hotel
HiYesHotel - Hualien Hotel
HiYesHotel - Hualien Hualien City
HiYesHotel - Hualien Hotel Hualien City

HiYesHotel - Hualien Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 71 out of 228 reviews
Rating 8 - Good. 87 out of 228 reviews
Rating 6 - Okay. 43 out of 228 reviews
Rating 4 - Poor. 19 out of 228 reviews
Rating 2 - Terrible. 8 out of 228 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yaowen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good food options
Stayed 1 night in Aug 2024

8/10 Good

Rita Kit Lai

Stayed 3 nights in Aug 2023

4/10 Poor

William

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Had a good experience here 5 years ago but this time was a different story. Place is run down. Mold throughout the bathroom. Loose faucets and used toothpicks under the bed. Lobby smells like a sewage.
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

6/10 Okay

Tsai

Liked: Staff & service
Disliked: Cleanliness

Good location for stat

Location is really good , but the room and place was not clean enough , we could smell the smoke but the room is non-smoking room. The bed and pillows didn’t smell good in the beginning , but they changed the pillowcases and sheet for us in the end.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel close to the railway station Good breakfast also
Stayed 2 nights in Dec 2018

8/10 Good

CHIEWWOEI, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay! Value for money!

Hotel's condition is generally considered new and well kept. Location is a little bit further from city but great for those who drives since plenty of streets parking lot.
Stayed 2 nights in Dec 2018

4/10 Poor

Winson, California

Disliked: Cleanliness, staff & service
We found roaches in the first room they put us in. In general, the staff seems unfriendly and moody. Customer service can improve vastly. Also hard to even arrange for a shuttle to the train station. Breakfast was the only thing that was decent during our stay.
Stayed 3 nights in Nov 2018

10/10 Excellent

Will, los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to hualien train station. many car rental services nearby.
Stayed 1 night in Oct 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Marcos

Liked: Cleanliness, staff & service, room comfort

Nice stay

Very new Hotel, near to train station. Breakfast could be better.
Stayed 1 night in Jan 2018

10/10 Excellent

Alan L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent only one night at the hotel since our main purpose was to visit Taroko Gorge.

10/10 Excellent

Jimmy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and comfortable stay. Room is clean and spacious. Hotel staff are friendly. Breakfast choices are limited.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel but distance from town centre

Comfortable hotel but need to take a taxi to-and-fro town centre for meals and shopping. My friend and I borrowed an iron from house keeping but the iron was very badly maintained and left a visible stain on the sleeve of our grey shirt the moment we laid it down on the ironing board!

6/10 Okay

CHIEW LIAN, Singapore

Liked: Cleanliness, room comfort

Fairly good hotel but lack flexibility

Male staff were not as helpful as the female staff. Requested a Male staff if he could give us a room with 3 single beds if available. Request was rejected because they only provide according to what I booked even though they have a room with 3 single beds.

8/10 Good

MEI TSU, hualien

Liked: Cleanliness, property conditions & facilities, room comfort

confortable

good for stay

8/10 Good

Lam Kin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Markus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir wurden spontan in das Hotel umgebucht. Es war allerdings keine schlechte Alternative. Die Lage des Hotels ist gut, auch wenn diese in Bahnhofsnähe ist. Der Bahnhof in Hualien ist kein schlimmes Viertel und bietet sogar eine schöne Geschäfte für örtliche Süßspeisen etc. an. Der Fußweg ins Zentrum dauert etwas 20-30 Minuten, was aber auch kein Problem ist. Vom Hotel aus geht es dafür sehr schnell zur Taroko Schlucht. Das Essen ist ok, aber man dafür nicht im Hotel bleiben. Das Minibar-Angebot in der Lobby ist prima, allerdings am späteren Abend nicht mehr verfügbar. Das Zimmer war sauber und gepflegt.

8/10 Good

ADAM

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Yu chang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店的窗外
Stayed 1 night in Dec 2023

8/10 Good

Ada Lai

Travelled with family
In a quiet area
Stayed 2 nights in Nov 2023

6/10 Okay

Chun-Hung

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2023

2/10 Terrible

Ka Man Carmen

Stayed 3 nights in Aug 2023