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Presidente InterContinental Guadalajara, an IHG Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Presidente InterContinental Guadalajara, an IHG Hotel

Aerial view
Meeting facility
Suite, 1 Bedroom
Exterior
Suite, 1 Bedroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Pool
  • Parking available
  • Bar
  • Room service

Explore the area

Map
Avenida Moctezuma 3515, Cd. del Sol, Guadalajara, Zapopan, JAL, 45050
  • Plaza del Sol
    ‪7 min walk‬
  • Galleries Theater
    ‪8 min walk‬
  • Expo Guadalajara
    ‪2 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium Room

Premium Room

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

View from room

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 2 Double Beds, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View (Garden)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom, City View (Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Ambassador)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite (Ambassador)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Building design

Hard Rock Hotel Guadalajara

Pool
Spa
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1805)
The price is NZ$346
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hard Rock Hotel Guadalajara

About the area

Zapopan

With a stay at Presidente InterContinental Guadalajara, an IHG Hotel, you'll be centrally located in Zapopan, within a 5-minute drive of Plaza del Sol and Expo Guadalajara. .This hotel is 5.6 mi (9 km) from Andares Shopping Center and 3.5 mi (5.7 km) from Minerva Roundabout.

What's nearby

  • Plaza del Sol - 7 min walk
  • Expo Guadalajara - 2 min drive
  • Autonomous University of Guadalajara - 4 min drive
  • Minerva Roundabout - 5 min drive
  • US Consulate General Guadalajara - 6 min drive

Getting around

  • 18 De Marzo Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chai - ‬2 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Bistro la Bastille - ‬1 min walk

About this property

Presidente InterContinental Guadalajara, an IHG Hotel

Hotel with 2 restaurants, steps from Plaza del Sol
Presidente InterContinental Guadalajara, an IHG Hotel offers 423 accommodations with safes and coffee/tea makers. 49-cm LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Stay in one of 423 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to noon for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Presidente InterContinental Guadalajara, an IHG Hotel has 2 restaurants serving breakfast only.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 80 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–noon: MXN 479 for adults and MXN 240 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-cm LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 479 for adults and MXN 240 for children
  • Self parking fee: MXN 80 per night
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guadalajara InterContinental
InterContinental Guadalajara
InterContinental Guadalajara Presidente
InterContinental Presidente Guadalajara
Presidente Guadalajara
Presidente Guadalajara InterContinental
Presidente InterContinental Guadalajara
Presidente InterContinental Hotel Guadalajara
Presidente Intercontinental Guadalajara Hotel Guadalajara
Presidente InterContinental Guadalajara Hotel
Presidente InterContinental Guadalajara
Presidente InterContinental Guadalajara an IHG Hotel
Presidente InterContinental Guadalajara, an IHG Hotel Hotel

Presidente InterContinental Guadalajara, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 654 out of 1003 reviews" "
Rating 8 - Good. 195 out of 1003 reviews" "
Rating 6 - Okay. 85 out of 1003 reviews" "
Rating 4 - Poor. 31 out of 1003 reviews" "
Rating 2 - Terrible. 38 out of 1003 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

C W

Business traveller
Liked: Staff & service
Disliked: Cleanliness
For an Intercontinental, this was a disappointment
This was a 2 night stay while in GDL on business. I've stayed at Intercontinental hotels before and always been impressed. This visit was a bit of a letdown. The room cleanliness was below average. Carpet in the room and hallway was un-vacuumed and should have been steam cleaned long ago. Upon check in, several items were missing (bottles of water, cups for the bathroom, face towels) and the wifi was about 50% on/off. The guest services lady was very quick to send replacements when I called. However, this is basic stuff and should not happen in a high end hotel. Otherwise the staff were very courteous and helpful. Overall, it's a nice property but management needs to pay more attention.
Stayed 1 night in Oct 2024

10/10 Excellent

Jaime

Stayed 2 nights in Sep 2024

8/10 Good

elizabeth odette

Liked: Cleanliness, staff & service, property conditions & facilities
All nice!
Stayed 1 night in Oct 2024

2/10 Terrible

Carolina

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I do not know about the other rooms, but ours was suprisingly small. We booked quick and asap without thinking due to last minute wedding attendance. The room door had food stain drop on it. The iron would not heat enough to iron any clothing even at the highest setting. There is no microwave. If you would like for room service to heat your food, you will be promptly denied. The water ran hot for at most one minute, then back to luke cold water.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old and outdated. It doesnt feel clean and maintained. The lock on my door was broken (like someone attacked it with a screwdriver) and i couldn't deadbolt my door. There was barely a window which made it extremely dark and dreary in the room. The window was in a corner about 36" wide and looked out between 2 concrete walls - so there was no sun and hardly a view. The lobby bar was extremely loud and since the center of the hotel is completely open - you can hear the party all night long even on the 17th floor. The hotel staff were very nice and helpful during my stay. The best thing about about my room was the shower which was fantastic, but there was no ventilation so it was always humid after.
Stayed 5 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Juan, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Emmanuel

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Man everything was perfect !
Stayed 8 nights in Jul 2024

10/10 Excellent

Lucas, Bogotá

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. And the upgrade was incredible
Stayed 2 nights in Aug 2024

8/10 Good

Greico

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is in good condition the rooms are clean they are very friendly
Stayed 7 nights in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Stayed 3 nights in Jul 2024

10/10 Excellent

Rasmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this hotel
We were upgraded for free and the staff was so nice and helpful. The hotel was great!!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald

Everything was great Enjoyed the stay!
Stayed 3 nights in Jul 2024

6/10 Okay

Andres

Liked: Cleanliness
Disliked: Property conditions & facilities
Escalator was down the whole time
Stayed 4 nights in Jul 2024

8/10 Good

TM, Guadalajara

The Hotel Rooms seriously need Renovations and Repairs. The Housekeeping and Room Service are too slow in the overall Customers Service requests. They all need to be properly Re-trained again. Besides all that, I was very Comfortable during my stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lorena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Buen servicio, muy amables, mi estancia fue placentera
Stayed 2 nights in Jul 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Jul 2024

10/10 Excellent

Elias

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok
Stayed 5 nights in Jul 2024

6/10 Okay

Jose

Stayed 4 nights in Jul 2024

6/10 Okay

Mirian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I disliked that I had to be moved to another room because the TV and Lock Box were not working. The day after my room was not cleaned. i had to go to front desk to tell them to clean it. Next day, same thing. The room was not cleaned by 4pm. I told them about it and told them I wanted to lay down besides it was late for it to have been cleaned already. The iron wasn’t working. I had to tell front desk. The first two days there was a lot of noise of large groups staying there. Couldn’t rest.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Jun 2024

10/10 Excellent

maurice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costumer service, super clean, great location
Stayed 1 night in Jul 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had great breakfast buffet, and we enjoyed the pool. It's across the street from a shopping plaza, I'm told it was the first of its kind in Mexico as well as down to South America. A/C in the room was poor, technician could not resolve.
Stayed 5 nights in Jun 2024