Jade Hotel

3.0 star property

Photo gallery for Jade Hotel

Family Quadruple Room
Point of interest
Rooftop terrace
Reception
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Parking included
  • 24/7 front desk

Explore the area

Map
43 Hung Vuong str, Hue, Thua Thien-Hue
  • Truong Tien Bridge
    ‪6 min walk‬
  • Dong Ba Market
    ‪15 min walk‬
  • Imperial City
    ‪3 min drive‬
  • Hue (HUI-Phu Bai Intl.)
    ‪15 min drive‬

Room options

Family Triple Room

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

Superior Double Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Family Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Standard Double Room, No Windows

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double or Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About the area

Hue

A stay at Jade Hotel places you in the heart of Hue, within a 5-minute drive of Truong Tien Bridge and Dong Ba Market. .This hotel is 1.5 mi (2.4 km) from Imperial City and 2.1 mi (3.4 km) from Con Hen.

What's nearby

  • Truong Tien Bridge - 6 min walk - 0.5 km
  • Hue Night Walking Street - 6 min walk - 0.6 km
  • Dong Ba Market - 15 min walk - 1.3 km
  • Imperial City - 3 min drive - 2.5 km
  • Con Hen - 4 min drive - 3.4 km

Getting around

  • Ga Hue Station - 6 min drive
  • Hue (HUI-Phu Bai Intl.) - 15 min drive

Restaurants

  • ‪Chè Hẻm - ‬2 min walk
  • ‪Xoài Nguyễn Tri Phương - ‬2 min walk
  • ‪PhinHolic - ‬4 min walk
  • ‪Cafe on Thu Wheels - ‬2 min walk
  • ‪Cozy Restaurant - ‬4 min walk

About this property

Jade Hotel

Hot springs hotel with free valet parking connected to the convention center in Hue
Jade Hotel offers 30 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads. Bathrooms are also outfitted with slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as bicycles to rent or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. A cruise ship terminal shuttle is provided at no charge (available 24 hours), and free valet parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Jade Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Free cruise terminal shuttle
  • Free ferry terminal shuttle
  • Limo/town car service

Food and drink

  • Local cuisine breakfast available for a fee daily 6:30 AM–10:00 AM: VND 50000 for adults and VND 50000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Bike rentals
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Paddleboards on-site
  • Private picnics
  • Shopping centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms
  • Pushchair

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Coworking spaces
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Lift
  • Lift door width (centimetres): 114
  • Front entrance ramp
  • Hand-held shower head
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height bed
  • Low bed height (centimetres): 15
  • Low-height desk
  • Low desk height (centimetres): 117
  • Low-height plug sockets in bathroom
  • Magnifying mirror
  • Step-free path to entrance
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 800
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas
  • Fireplace in reception
  • Renovated entire property – November 2024
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds

Bathroom

  • 20 bathrooms
  • Bath or shower
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Local maps
  • Phone
  • Printer
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: VND 200000

Special check-in instructions

This property offers transfers from the ferry terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 50000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 250000 per vehicle (one-way, maximum occupancy 4)
  • Late check-out fee: VND 200000 (subject to availability)
  • Laundry fee: VND 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Property Registration Number 11234273

Property is also known as

Jade Hotel Hue
Jade Hue
Jade Hotel Hue
Jade Hotel Hotel
Jade Hotel Hotel Hue

Jade Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 192 out of 308 reviews
Rating 8 - Good. 99 out of 308 reviews
Rating 6 - Okay. 12 out of 308 reviews
Rating 4 - Poor. 3 out of 308 reviews
Rating 2 - Terrible. 2 out of 308 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shanna

Stayed 2 nights in May 2024

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff members, very helpful, they recommended many good places to visit at eat at. We had to leave early in the morning before the breakfast started and they packed us a breakfast to go which was excellent and not expected at all.
Stayed 1 night in Mar 2024

8/10 Good

Anthony

Travelled with partner
Nice little budget hotel centrally located, friendly and helpful staff, near the Perfume river and walking street..lots of eateries, clothing and footwear stores. Rooms are spacious and clean, mattresses very comfy. A/C is quiet and efficient, large rooms with fridge and flatscreen cable TV. Only drawback is no elevator so if you have a lot of luggage ask for a room on the 1st floor. Highly recommended for short stays.👍👍
Stayed 1 night in Mar 2024

4/10 Poor

Anthony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We loved the front office staff, but you get what you pay for and it isn’t a bargain. My wife, as she daily reminds me, had her favorite night shirt stolen out of our room. The sink empties into an open drain. We did sleep well.
Stayed 6 nights in Feb 2024

8/10 Good

Maurice, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for budget-minded travellers. Where it stands high is service. Amazing staff, who were friendly, genuine and wanting to make sure we felt valued as guests. We would definitely come back to stay at Jade.
Stayed 2 nights in Feb 2024

8/10 Good

Garth

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Angela

Travelled with group
Disliked: Staff & service
Limited staff so the room was not cleaned during the day for 2 days. Spider nests around the windows
Stayed 6 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hospitality
They welcomed me and make me feel like at home with all their kind hospitality.
Stayed 1 night in Dec 2023

10/10 Excellent

Myhau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

James

Stayed 1 night in Nov 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like family
Ive have never left a review for a hotel before, but i had to after the incredible experience i had here. On the second day there was a flash flood in the city, and we were essentially stuck in the hotel. The staff went above and beyond to make sure we were looked after, in addition to breakfast they brought lunch,dinner and snacks and when i asked after the cost they simply said "at times like this we are family". In order to leave the hotel, staff members waded through flood waters to flag down boats so we could leave the area and catch the taxi they had arranged for us. Thank you for make the best of unbelievable situation!
Stayed 2 nights in Nov 2023

6/10 Okay

Olivia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is very basic and falling apart in some areas however the hotel is clean and the rooms are nice with a lovely sea view as is on the sea front. Staff were helpful and breakfast provided (pancakes etc.) set us up for the day.
Stayed 1 night in Sep 2023

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hue Stay
Stay was fantastic, staff were very friendly & helpful. Hotel was very clean. Only thing, hotel needs a lift instead of stairs currently.
Stayed 2 nights in Aug 2023

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is clean and nice. The staffs are very polite and friendly. However, they only help you to bring your luggage up when you arrive but they did not help you to bring your luggage down using stair (property has no elevator). Also, you have to leave your room key with the receptionist every time you go out (this is the first time a hotel has this policy and make us uncomfortable for our belonging)
Stayed 1 night in Jun 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good sized room. Customer service was excellent.
Stayed 5 nights in Apr 2023

10/10 Excellent

pablo

Liked: Staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful. They made my stay at the hotel very pleasing.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located centrally, close to everything you want to explore in Hue city and the staff is amazing, super friendly and nice!
Stayed 3 nights in Feb 2023

10/10 Excellent

Albert

Stayed 4 nights in Dec 2022

10/10 Excellent

Le

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant short stay for me. Staffs are polite, welcoming, and friendly. I would recommend Jade Hotel to any tourists and travelers!
Stayed 1 night in Feb 2022

8/10 Good

SURESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and friendly. The hotel is in decent condition but it's not modern, or immaculate if that's what you're looking for. It's dated, clean, and friendly. I'd stay again. Also, I was on a motorcycle and they offered to store it indoors overnight. Very nice.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to said it is a friendly hotel. All staff ready to help you when you need something. They always smiling.
Stayed 9 nights in Jan 2020

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious rooms, no elevator.Overall good
Stayed 1 night in Dec 2019