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Ibusuki Phoenix Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ibusuki Phoenix Hotel

Hot springs
Hot springs
Maisonette
Garden
Hot springs

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
4320, Junicho, Ibusuki, Kagoshima, 891-0403
  • Iwasaki Museum
    19 min walk
  • Ibusuki Archaeological Museum
    2 min drive
  • Saraku Sand Bath Hall
    3 min drive

Room options

View all photos for Japanese Style Deluxe Room

Japanese Style Deluxe Room

Japanese Style Deluxe Room

  • 41 sq m
  • Ocean view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Traditional Room

In-room safe, desk, free WiFi, bed sheets

Traditional Room

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 4 Twin Futons

Similar properties

Front of property - evening/night

Ibusuki Iwasaki Hotel

Pool
Parking included
Free WiFi
Restaurant
3.8 out of 5, Good, (74)
The price is NZ$376
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Ibusuki Iwasaki Hotel

About the area

Ibusuki

When you stay at Ibusuki Phoenix Hotel in Ibusuki, you'll be by the ocean, within a 5-minute drive of Ibusuki Archaeological Museum and Saraku Sand Bath Hall. .This family-friendly hotel is 4.1 mi (6.7 km) from Chiringashima Island and 5.2 mi (8.4 km) from Mt. Uomidake.

What's nearby

  • Ibusuki Archaeological Museum - 2 min drive
  • Saraku Sand Bath Hall - 3 min drive
  • Flower Park Kagoshima - 13 min drive
  • Lake Ikeda - 19 min drive
  • Kaimondake Volcano - 20 min drive

Getting around

  • Kagoshima Airport (KOJ) - 100 min drive

Restaurants

  • ‪めん処隆 - ‬3 min drive
  • ‪いぶすき 秀水園 - ‬20 min walk
  • ‪長寿庵指宿店 - ‬4 min drive
  • ‪すなくじら - ‬3 min drive
  • ‪中国料理紅龍 - ‬4 min drive

About this property

Ibusuki Phoenix Hotel

Family-friendly hotel with free breakfast and a seasonal outdoor pool
Ibusuki Phoenix Hotel offers 146 accommodations with safes and slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers, toilets with an electronic bidet, and complimentary toiletries.

This Ibusuki hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

A children's pool and a seasonal outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Services include facials. A variety of treatment therapies are provided, including thalassotherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are hot springs on site.
Make yourself at home in one of the 146 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Enjoy recreational amenities such as hot springs and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 7 AM to 9 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A train station drop-off service is provided at no charge, and free self parking is available onsite.
A complimentary full breakfast is served each morning between 7 AM and 9 AM.
Ibusuki Phoenix Hotel has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free train station drop-off shuttle from 9:00 AM to 10:00 AM
  • Train station shuttle on request, at scheduled times

Food and drink

  • Free full breakfast available daily 7 AM–9 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Children's pool
  • Hot springs
  • Mini golf
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Mini golf
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Turndown service

Business services

  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Kaiseki meal
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPay

We should mention

The seasonal pool will be open from July to September
Pool access available from 8 AM to 7 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel Ibusuki
Ibusuki Phoenix Hotel Hotel
Ibusuki Phoenix Hotel Ibusuki
Ibusuki Phoenix Hotel Ibusuki

Ibusuki Phoenix Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 84 reviews" "
Rating 8 - Good. 37 out of 84 reviews" "
Rating 6 - Okay. 15 out of 84 reviews" "
Rating 4 - Poor. 4 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yasuomi

Travelled with family
着いた時からチェックアウトまで、レセプションの方々がいつも感じよく素敵なホテルでした。 更に、今回こちらの不注意で忘れ物をしてしまったのですが、夜中にも関わらず大変親身になって探してくださったり、見つかってからも素早く対応していただき、本当に感謝しています。 他の口コミにある様に確かに古いですが、清潔で手入れは行き届いている様に見えます。 部屋からの景色も良く、プールも楽しめましたし、砂風呂もとても気持ちよかったです。 おすすめします！
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good day !!!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was great, hot spring and sandbath were great too
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

YUKIKO

Liked: Staff & service
部屋からお風呂までが遠かった。 部屋からキレイな景色と電車が見られて最高！
Stayed 1 night in Sep 2024

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

リョウコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Minoru

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
ホテルは見た目古い感じで設備も一昔前のように感じる。しかし温泉や砂風呂も有りホテルで完結出来る。 残念なのは、朝起きたらたまたまかも知れないが、有りがたくさん侵入して来ていた事が気になる。
Stayed 1 night in Jul 2024

10/10 Excellent

YUMI, kasugai

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食の鶏飯がすごく美味しかったです。 オーシャンビューでしたが大雨で天気だけが残念やった。。
Stayed 1 night in Jun 2024

2/10 Terrible

hiroko

Stayed 1 night in Jun 2024

8/10 Good

ひろこ

Travelled with family
Liked: Staff & service
和室で古いなぁと思いましたが、砂蒸し温泉は最高に気持ちよかったし、温泉もGood❣️3人同室だったので洗面、風呂、トイレ別々なのは良かった。朝食美味しかったのですが、鶏飯があるのが感激でしたし、美味しかったです 旅の最終宿、ゆったり出来ました。 外国人のスタッフも応対が良くて気持ち良く過ごせました😊
Stayed 1 night in Jun 2024

8/10 Good

Mariko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
年季の入ったホテルでしたが、清潔で掃除も行き届いており、快適に過ごせました。フロントや他の従業員の方の対応もわかりやすく、感じが良く安心しました。
Stayed 1 night in Jun 2024

8/10 Good

shinobu

Travelled with family and small children
Liked: Staff & service
今回、息子の誕生日で、泊らせて頂きました。 ホテルのレストランで、お食事を予定していたのですが、修学旅行とかさなり、残念でした。 お部屋に、サイダーとバースデーカードを届けて頂きました。 施設自体はかなり古いですが、スタッフの対応がとてもよかったです。 近くには、スーパーがあり良かったです。 ありがとうございます。
Stayed 2 nights in May 2024

8/10 Good

masami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

MASAAKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

みえこ

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテル自体の印象はよく、スタッフの対応もよい。大浴場が23時で終了するので飲んで帰ってきた後に入れないのが残念。部屋は大浴場ありきの設備だからか部屋のシャワールームはいまいち。砂蒸し風呂は非常に満足。朝ご飯も美味しい。
Stayed 1 night in Apr 2024

4/10 Poor

KATSUKI

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉も広々としていて、砂蒸しパック付きで最高✌️ お部屋から温泉までがチョット遠かった
Stayed 1 night in Apr 2024

6/10 Okay

minoru

Travelled with group
Disliked: Property conditions & facilities
写真に偽りあり
Stayed 1 night in Apr 2024

10/10 Excellent

??

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応がすごく良かったです。
Stayed 1 night in Apr 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect place to spend holidays right in a hotel facility, all in there, from restaurant, shop, spa...

10/10 Excellent

miyuki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

コウイチ

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
ホテルの前を鉄道が走り、景色がとても良かったです。施設内の砂風呂も経験できました。 スタッフの方も丁寧な対応をしていただきました。 市街地へ歩いて行くには、少し遠かったですが、駐車場も広く出入りも自由にでき、車で訪れる分には十分な場所でした。 楽しい時間をありがとうございました。
Stayed 1 night in Mar 2024

8/10 Good

Tomoki

10/10 Excellent

hiroki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
天然温泉と砂風呂で体の芯まで整います❗
天然温泉の大浴場も広く、露天風呂もせり出しの屋根で良かったです。 砂風呂も広く、体を沈めて骨の芯まで温かく堪能出来ました。 朝風呂に入り、朝食バイキングは種類も豊富で、朝日を浴びて１日の活力を充電出来ました。今度は、夏に泊まりたいですね✨
Stayed 1 night in Dec 2022