My recent stay at Shilo Inn Idaho Falls was terrible. The hotel has gone downhill—mold in the shower, holes in the blankets, and lumpy pillows. The steam room and sauna were broken, and the gym had only two dumbbells. Breakfast, which we paid for, was disgusting, with no coffee refills at 8:30 am. Management was rude and refused to cancel our second night, even hanging up on the Hotels.com representative. We left at 9 am, paying for a night we didn’t use. Avoid this place at all costs.