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Grand Serai Congress & Spa

Photo gallery for Grand Serai Congress & Spa

Lobby
Seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
Restaurant
Traditional Room, 1 Bedroom

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
33, Dodonis Avenue, Ioannina, Epirus, 45221
  • Place, Lake Pamvotis
    ‪10 min walk‬
  • Place, Art Gallery of Epirus Studies
    ‪13 min walk‬
  • Place, Ioannina Castle
    ‪3 min drive‬
  • Airport, Ioannina (IOA-Ioannina National)
    ‪8 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 Bedroom

Traditional Room, 1 Bedroom

Traditional Room, 1 Bedroom

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite

Executive Suite

Executive Suite

  • City view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds OR 2 Large Single Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

Similar properties

Exterior
Ialna Boutique Hotel
Ioannina Town Centre
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.8 out of 5, Exceptional, 96 reviews
The price is NZ$149
includes taxes & fees
7 June - 8 June
Ialna Boutique Hotel

About the area

Ioannina

A stay at Grand Serai Congress & Spa places you in the heart of Ioannina, within a 10-minute walk of Zosimaia Library and Folklore Museum. .This luxury hotel is 0.7 mi (1.2 km) from Art Gallery of Epirus Studies and 0.8 mi (1.2 km) from Archaeological Museum of Ioannina.

What's nearby

  • Zosimaia Library - 10 min walk - 0.9 km
  • Folklore Museum - 10 min walk - 0.9 km
  • Lake Pamvotis - 10 min walk - 0.9 km
  • Art Gallery of Epirus Studies - 13 min walk - 1.0 km
  • Ioannina Castle - 3 min drive - 1.5 km

Getting around

  • Ioannina (IOA-Ioannina National) - 15 min drive

Restaurants

  • ‪Θυμωμένο Πορτραίτο - ‬3 min walk
  • ‪Taiga Disco Club - ‬5 min walk
  • ‪Το Στέκι - ‬5 min walk
  • ‪Μάντζιος Καφέ-Ζαχαροπλαστείο - ‬4 min walk
  • ‪Old Post - ‬4 min walk

About this property

Grand Serai Congress & Spa

Grand Serai Congress & Spa offers 216 accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Ioannina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

Guests under 16 years old are not allowed in the hot tub.

Make yourself at home in one of the 216 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Ioannina? This hotel has 549 square feet (51 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Grand Serai Congress & Spa has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 549 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 4 floors
  • 6 buildings
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and up; COVID-19 vaccination record requirement applies to all guests aged 18 and up
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property’s indoor pool will not be available from January 7, 2026 - December 22, 2026.
This property’s indoor pool will not be available from September 26, 2025 - December 22, 2025.

Renovations and closures

The following facilities or services will be unavailable from September 29 2025 to December 22 2026 (dates subject to change):
  • Fitness facilities
  • Spa
  • Spa/Beauty services
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from September 15 to June 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0622Κ015A0151001

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June 20 to September 15
Guests under 16 years old are not allowed in the hot tub

Property is also known as

Mitsis Grand Serai Congress
Mitsis Grand Serai Congress Hotel
Mitsis Grand Serai Congress Hotel Ioannina
Mitsis Grand Serai Congress Ioannina
Grand Serai Congress Hotel
Mitsis Grand Serai Congress & Spa Ioannina Hotel Ioannina
Mitsis Grand Serai Congress And Spa Ioannina
Grand Serai Congress Hotel Ioannina
Grand Serai Congress Ioannina
Grand Serai Congress
Mitsis Grand Serai Congress & Spa Ioannina Hotel
Mitsis Grand Serai Congress Spa
Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel
Grand Serai Congress & Spa Ioannina
Grand Serai Congress & Spa Hotel Ioannina

Grand Serai Congress & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 156 out of 257 reviews
Rating 8 - Good. 72 out of 257 reviews
Rating 6 - Okay. 14 out of 257 reviews
Rating 4 - Poor. 8 out of 257 reviews
Rating 2 - Terrible. 7 out of 257 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay as always
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Aglaia

Liked: Staff & service
Excellent property location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Dimitra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was, clean, friendly, well located, an overall good spot. It was a little disappointing that the pool closed for the season the day we arrived as the temperature was 30, other than, we had a great Time!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in town

Thats the best hotel in town. Big rooms, friendly staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Niko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very unique property! It was beautiful and hot lots of great decor and paintings to check out!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel a real five star. Big, classic and comfort rooms
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent amenities and truly a 5* hotel. Walkable access to town centre, friendly staff and views
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful inside and out. Cabs run 24/7, easy access.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Spyridon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break

Great location, great staff and service Ioannina is a must visit location
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Theodora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Friendly and very professional staff eager to assist. Great location.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, beauty, staff. This is a lovely hotel steeped in history of the area. It has large elegant paintings throughout the hotel. The lobby has elegant, period furniture and is quite large. We always stay at this hotel.
Stayed 13 nights in Sep 2024
Verified

8/10 Good

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 1 night in Aug 2025
Verified

4/10 Poor

Steven

Disliked: Amenities
We had to ask for WiFi access and the promised bottle of wine Breakfast a huge disappointment compared to other places we stayed
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service and very exclusive 👏 definitely recommend 👌
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Pedro Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Voula

Liked: Staff & service, property conditions & facilities
Quality
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Ioannis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and k7nd staff
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Lulezim

Liked: Cleanliness, staff & service
No pool
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

KONSTANTINOS

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, well informed and very Petions with the customers
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a short walk to the town, but there were coffee shops and a few places to eat very close to the hotel. The only bad thing about the hotel which didn’t bother me too much is that you can hear people outside of the room and above. I was in the first room room by the elevator 1st floor. I would stay there again.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little noisy. My room was by the lobby and elevator. I could hear people above me and outside my room. It wasn’t so bad. I would stay there again.
Stayed 7 nights in Aug 2024