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InterContinental Cleveland by IHG

4.5 star property

Photo gallery for InterContinental Cleveland by IHG

Exterior
Point of interest
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9801 Carnegie Ave, Cleveland, OH, 44106
  • Cleveland Clinic
    ‪6 min walk‬
  • University Hospitals of Cleveland
    ‪15 min walk‬
  • Case Western Reserve University
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪24 min drive‬

Room options

View all photos for Classic Room (Upgraded)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Accessible, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Accessible, Club lounge access

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Mobility Accessible, Club lounge access (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Mobility Accessible, Club lounge access (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (Walk-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Club lounge access (Walk-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Club lounge access

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Accessible, Club lounge access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Separate Bath and Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed (Separate Bath and Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Walk-In Shower)

Junior Suite, 1 King Bed (Walk-In Shower)

Junior Suite, 1 King Bed (Walk-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Club lounge access (Walk-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 2 Double Beds, Club lounge access (Walk-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

InterContinental Suites Hotel Cleveland by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1007)
The price is NZ$418
for 1 room
includes taxes & fees
22 Apr - 23 Apr
InterContinental Suites Hotel Cleveland by IHG

About the area

Cleveland

With a stay at InterContinental Cleveland by IHG, you'll be centrally located in Cleveland, a 6-minute walk from Cleveland Clinic and 15 minutes by foot from Severance Hall. .This luxury hotel is 0.8 mi (1.4 km) from University Hospitals of Cleveland and 1 mi (1.7 km) from Case Western Reserve University.

What's nearby

  • Cleveland Clinic - 6 min walk - 0.5 km
  • University Hospitals of Cleveland - 15 min walk - 1.3 km
  • Cleveland Museum of Art - 17 min walk - 1.4 km
  • Case Western Reserve University - 19 min walk - 1.6 km
  • Progressive Field - 7 min drive - 5.8 km

Getting around

  • Cleveland Station - 14 min drive
  • East 105th-Quincy Station - 14 min walk
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪China Mountain III - ‬16 min walk
  • ‪UH Cafeteria - ‬3 min drive
  • ‪CCF International Café - ‬4 min walk

About this property

InterContinental Cleveland by IHG

Luxury hotel with 2 restaurants and a 24-hour fitness center
InterContinental Cleveland by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 294 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at North Coast Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 35000 square feet (3252 square meters) of space consisting of conference space and 10 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
North Coast Cafe - This restaurant serves breakfast and lunch.
Table 45 Restaurant & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 22 to 22 for adults and USD 10 to 11 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • North Coast Cafe
  • Table 45 Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 20.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 to 22 for adults, and USD 10 to 11 for children
  • Valet parking fee: USD 38 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland InterContinental
InterContinental Cleveland
InterContinental Hotel Cleveland
InterContinental Cleveland Hotel
InterContinental Suites Hotel Cleveland Ohio

InterContinental Cleveland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 507 out of 794 reviews
Rating 8 - Good. 184 out of 794 reviews
Rating 6 - Okay. 58 out of 794 reviews
Rating 4 - Poor. 32 out of 794 reviews
Rating 2 - Terrible. 13 out of 794 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Iryna

Stayed 9 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

10/10 Excellent

John Fizel and Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good. Very expensive and mediocre.
Stayed 7 nights in Dec 2024

10/10 Excellent

Dennis A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay when at Cleveland Clinic. Friendly employees, clean and safe.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Hal

Stayed 3 nights in Dec 2024

10/10 Excellent

Terrill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It is very convenient for the Cleveland Clinic.
Stayed 3 nights in Dec 2024

10/10 Excellent

Reyhaneh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

YOLANDA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time staying here while visiting the Cleveland Clinic. The hotel location is very convenient especially when it’s cold you can just use the skywalk to the hospital. The hotel is beautiful and clean which I appreciate. The restaurants had delicious food and all the staff from the restaurant staff, room service staff to the housekeeping staff were all very welcoming. Everyone was welcoming exception for one lady at the front desk that wasn’t friendly. Every interaction with her came across as we were bothering her. She was not welcoming and never smiled. Other than this one lady the stay was delightful!
Stayed 5 nights in Dec 2024

10/10 Excellent

Chad

Business traveller
Very comfortable bed
Stayed 1 night in Dec 2024

8/10 Good

Diana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was pee on the toilet seat when I got in my room Otherwise everything was fine
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel for the Cleveland, fantastic. There is a link bridge from level 3 that takes you from the hotel to the hospital. Staff are so nice and accomodating. About 30-40 minute transfer from the airport.
Stayed 2 nights in Nov 2024

10/10 Excellent

EDAP

Stayed 3 nights in Oct 2024

10/10 Excellent

Hedi, NEWPORT COAST

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Oct 2024

8/10 Good

susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

sarah, Mason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with clean, modern, spacious rooms. Courteous staff and quick valet services. Just steps off elevator to the Cleveland Clinic, perfect for early and multi day appointments. I won’t stay anywhere else on my regular visits to the clinic.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Niti

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from beginning to the time we left the property were warm and eager to please and handle our needs. We also noticed. Kudos to The front desk staff, the housekeeper Khadija, the room service attendant and the staff at the C2 Bar and Lounge. Only wish there was a direct line (button on the in-room telephone) to the front desk - had to press a concierge button and then transferred. This was a mild issue not enough to lower the 5 star rating
Stayed 2 nights in Sep 2024