InterContinental Cleveland by IHG

4.5 star property

Photo gallery for InterContinental Cleveland by IHG

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Reception hall
Point of interest
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

Map
9801 Carnegie Ave, Cleveland, OH, 44106
  • Cleveland Clinic
    ‪6 min walk‬
  • University Hospitals of Cleveland
    ‪15 min walk‬
  • Case Western Reserve University
    ‪19 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪24 min drive‬

Room options

Classic Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Accessible, Club lounge access

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Mobility Accessible, Club lounge access (Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Club lounge access (Walk-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible, Club lounge access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Separate Bath and Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Walk-In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Club lounge access (Walk-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

With a stay at InterContinental Cleveland by IHG, you'll be centrally located in Cleveland, a 6-minute walk from Cleveland Clinic and 15 minutes by foot from Severance Hall. .This luxury hotel is 0.8 mi (1.4 km) from University Hospitals of Cleveland and 1 mi (1.7 km) from Case Western Reserve University.

What's nearby

  • Cleveland Clinic - 6 min walk - 0.5 km
  • University Hospitals of Cleveland - 15 min walk - 1.3 km
  • Cleveland Museum of Art - 17 min walk - 1.4 km
  • Case Western Reserve University - 19 min walk - 1.6 km
  • Progressive Field - 7 min drive - 5.8 km

Getting around

  • Cleveland Station - 14 min drive
  • East 105th-Quincy Station - 14 min walk
  • Cleveland Hopkins International Airport (CLE) - 24 min drive

Restaurants

  • ‪Burger King - ‬11 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪China Mountain III - ‬16 min walk
  • ‪UH Cafeteria - ‬3 min drive
  • ‪CCF International Café - ‬4 min walk

About this property

InterContinental Cleveland by IHG

Luxury hotel with 2 restaurants and a 24-hour fitness center
InterContinental Cleveland by IHG offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 294 guestrooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at North Coast Cafe, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to noon for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 35000 square feet (3252 square meters) of space consisting of conference space and 10 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and noon.
North Coast Cafe - This restaurant serves breakfast and lunch.
Table 45 Restaurant & Bar - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; USD 22 to 22 for adults and USD 10 to 11 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • North Coast Cafe
  • Table 45 Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 35,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per stay
Cribs (infant beds) are available for USD 20.0 per stay

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 22 to 22 for adults, and USD 10 to 11 for children
  • Valet parking fee: USD 38 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland InterContinental
InterContinental Cleveland
InterContinental Hotel Cleveland
InterContinental Cleveland Hotel
InterContinental Suites Hotel Cleveland Ohio

InterContinental Cleveland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 510 out of 798 reviews
Rating 8 - Good. 185 out of 798 reviews
Rating 6 - Okay. 58 out of 798 reviews
Rating 4 - Poor. 32 out of 798 reviews
Rating 2 - Terrible. 13 out of 798 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nítido y muy buen servicio
Stayed 1 night in Apr 2025

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff was very kind and helpful throughout my two day stay. It was also so convenient to get to my appointments at the nearby Cleveland clinic
Stayed 2 nights in Apr 2025

8/10 Good

Laurel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superb.
Stayed 3 nights in Apr 2025

10/10 Excellent

Prasenjit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and service. Beds are super comfortable. Staff is wonderful. I noticed my ring has slipped off my finger long after checkout. I called to ask if they had found it in the room by any chance. They had! Really well managed hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Katheryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is great to stay at when visiting the clinic.
Stayed 1 night in Apr 2025

10/10 Excellent

jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid place very pleased!

Great and friendly place to stay. Restaurant 45 is one of the best restaurants I have been to. Has basic and fusion foods and the quality is outstanding - we didn’t eat anywhere else!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Joann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super helpful and kind!

They were super helpful and very kind! Would stay here over and over again? I just wished the price was a little better. Location is outstanding!
Stayed 2 nights in Mar 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, with very friendly staff.
Stayed 1 night in Feb 2025

10/10 Excellent

Sandra K

Liked: Cleanliness, staff & service, property conditions & facilities
Great llace
Stayed 1 night in Feb 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for Cleveland Clinic Appointment and the fact it’s attached was the best feature for us. Plus, the room was beautiful, beds comfy, and Table 45 restaurant was outstanding.
Stayed 6 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Filomena, Miami

Stayed 3 nights in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great comfort before day-long doctor appointment.

Couldn't be better. Perfect for a morning appointment at the Cleveland Clinic. A little pricey but well worth it.
Stayed 1 night in Jan 2025

10/10 Excellent

Edie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if you are visiting Cleveland Clinic
Stayed 1 night in Jan 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The accommodations and service was excellent! The Table 45 service and food was equally exceptional!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Indoor access to Clinic
Stayed 1 night in Jan 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great bed, ugly walls

Extremely comfortable bed and nicely appointed room. My only negative was the need of a good touch up; The corridor walls need to be painted.
Stayed 1 night in Jan 2025

10/10 Excellent

Jane

Stayed 1 night in Jan 2025

10/10 Excellent

Iryna

Stayed 9 nights in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

10/10 Excellent

John Fizel and Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was not good. Very expensive and mediocre.
Stayed 7 nights in Dec 2024