10/10 Excellent
Jacqueline
Business traveller, Travelled with partner
21 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Driving our 2nd segment of a long haul from Denver to Baltimore, I called the Indianapolis Courtyard Marriott and spoke with the lovely and kind Vickie at the front desk. I let her know we would be arriving after midnight, she was very helpful and set us up for that late check in. When we arrived she greeted us and is very knowledgeable about the property. (Thank you Vickie for the much needed directions to fruit and snacks!) The King room was perfect, standard Courtyard Marriott, clean, good AC, big TV, extra pillow and blanket in the closet, fridge, coffee, microwave, couch, desk, table and office chair. No complaints. Courtyard Marriott's standard 12 noon checkout was a key factor in our choice for this trip due to the long haul cross country. There were multiple choices approximately the same price, but they lost the bid with 11am check-out! The parking was also safe and only $30 compared to $42 and $50 nearby. We also wanted to self park (not valet) due to renting a Chrysler Van loaded full for our trip, so it was perfect. Checkout was a breeze. I definitely recommend this hotel in Indianapolis, it's also pretty close to the Soldiers and Sailors monument and a whole foods with a hot bar and garage parking. Overall a great stay and experience. The noon checkout time will always be on my mind when comparing hotels in the future, we also stayed at Junction City Courtyard the previous night, it was extremely helpful for our trip!
Jacqueline
Stayed 1 night in Aug 2024