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Quality Inn & Suites

2.5 star property

Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, down duvets, desk, blackout curtains
Lobby
Lobby
Standard Room, 1 King Bed, Non Smoking

Reviews

6.0 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Free WiFi

Explore the area

Map
5011 Lafayette Road, Indianapolis, IN, 46254
  • Indianapolis Motor Speedway
    ‪5 min drive‬
  • Eagle Creek Park
    ‪7 min drive‬
  • Butler University
    ‪13 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Indianapolis

Located in Indianapolis (Pike), Quality Inn & Suites is within a 10-minute drive of Indianapolis Motor Speedway and Children's Museum of Indianapolis. .This hotel is 7.4 mi (11.9 km) from Indianapolis Zoo and 8.3 mi (13.4 km) from Indiana University-Purdue University Indianapolis.

What's nearby

  • Indianapolis Motor Speedway - 5 min drive - 5.0 km
  • Eagle Creek Park - 7 min drive - 9.7 km
  • Children's Museum of Indianapolis - 9 min drive - 10.3 km
  • Indiana University-Purdue University Indianapolis - 11 min drive - 13.4 km
  • Butler University - 13 min drive - 13.1 km

Getting around

  • Methodist Station - 10 min drive
  • Indianapolis Station - 17 min drive
  • Indianapolis Intl. Airport (IND) - 22 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Carniceria Guanajuato - ‬2 min drive
  • ‪Ritter's Frozen Custard - ‬4 min drive
  • ‪Starbucks - ‬16 min walk
  • ‪Boathouse Grill - ‬2 min drive

About this property

Quality Inn & Suites

Suburban hotel with free breakfast and a 24-hour front desk
Quality Inn & Suites offers 75 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 75 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Satellite television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Planning an event in Indianapolis? This hotel has 200 square feet (19 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free Internet access
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee/tea in a common area

Family friendly

  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (200 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Quality Indianapolis
Quality Inn Indianapolis
Quality Inn & Suites Hotel
Quality Inn & Suites Indianapolis
Quality Inn & Suites Hotel Indianapolis

Quality Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 66 out of 455 reviews
Rating 8 - Good. 103 out of 455 reviews
Rating 6 - Okay. 113 out of 455 reviews
Rating 4 - Poor. 87 out of 455 reviews
Rating 2 - Terrible. 86 out of 455 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5hit-hole alert!
One of the most disgusting places I've stayed. Floors weren't cleaned, broken shower, bedding still had stains and the previous occupant's hair all over it. dead bug in the fridge, walls are just filthy, the door looked like it had been pried open multiple times. glad the wife brought some bed bug spray.
Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it was ok. Breakfast was better than I thought it would be, I would probably stay there again.
Stayed 2 nights in Nov 2024

2/10 Terrible

Aileen

Stayed 1 night in Nov 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Elizabeth

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately the room was not clean to normal hotel/motel standards. All towels had stains. Staff was very friendly but check in took a long time
Stayed 3 nights in Nov 2024

6/10 Okay

Brittany

Stayed 1 night in Nov 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service
Wouldn’t ever stay again filthy unsafe
We stayed for Taylor swift concert. Couldn’t check in a minute earlier then 3 because “cleanliness was a priority to them” Arrived at 3 room was filthy fences on wall, hair in bathtub covered in scum, floor full of spills and dirt, mirrors dirty, lamps nasty, mold growing. Asked front desk to have someone clean while we were at concert 4:30-11:30 he said sure returned from concert and our room door with our belongings and valuables was left open which we knew we secured I assumed cleaners didn’t pull it shut except that I entered the room to find it was not cleaned as we asked and were told it would be I went to front desk to discuss it woman told me I was wrong that people request the house keeper because she’s so great she came to room and looked and saw everything and argued that it was clean and just old when I said that wasn’t the case she went and got a rag and wiped the hair outta tub the fecal splatters off wall and left. Felt so unsafe and disgusting we got minimal sleep and hit the road. No tv the entire stay When asked what they’d do for all the issues she said nothing that I could get another hotel (on a sold out weekend for the eras tour at 11:30 pm with an exhausted 7 year old in tow)
Stayed 1 night in Nov 2024

2/10 Terrible

Erik

This place is barely operable. Door didn’t lock. Room smelled horrible. Every inch of the room and hote is disgusting. I am not exaggerating!
Stayed 1 night in Nov 2024

4/10 Poor

Brandon

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Inconsistent WiFi. Workers banging around and making noise past 10pm and as early as 6am. No hot water. Worker had child at hotel who was bouncing basketball up and down hallways during sleeping hours. Very poor conditions including holes in walls, burned holes in sheets. Not worth the extra money saved.
Stayed 3 nights in Oct 2024

2/10 Terrible

Mary K Smith

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s just so bad. If you have kids…Please spend more and stay somewhere else! Your safety and comfort are important.
Stayed 2 nights in Oct 2024

4/10 Poor

Margaret

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The heater did not work. The room smelled of smoke. The bathtub had rust and the toilet ran all night. It was loud outside the room just even when people were walking by. Walls and paint and doors seems overused and roughly treated. Felt like it was NOT worth 150.00
Stayed 1 night in Oct 2024

8/10 Good

Arnisha

Stayed 2 nights in Oct 2024

2/10 Terrible

douglas, INDIANAPOLIS

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a cheap nightly rate and it matches the price. There are weeds with overgrown grass everywhere outside. Inside is old, worn out, and grimy. It's ñot dirty on the inside but not friendly either. This place will not be on our return list.
Stayed 2 nights in Sep 2024

6/10 Okay

Reynold

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Pete

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets stained, no elevator, hotel itself not air conditioned, whole place run down, staff doesn't seem to see whats wrong and wants to get you out of their hair ASAP. Worst place ever.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room to stay in I had a little mix up on the room but they fixed it. I will say bring some pillows with you if you want extra pillows
Stayed 1 night in Aug 2024

4/10 Poor

ARPIT

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1.Bath towels are not for adult size. 2.AC was not even cooling and making noise. 3.Shower water speed was intentionally kept low. I under stand water consumption but it should be enough to take good morning shower. 4. Good breakfast 5. Carpet throught the property seems like very old (never changed)
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

William

Business traveller
Liked: Staff & service, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Joel

Travelled with partner
Liked: Cleanliness, staff & service
Very good price. Breakfast was decent. The place is a bit run-down. Could use some maintenance.
Stayed 4 nights in Jul 2024

4/10 Poor

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointed
This stay was very disappointing. We booked a room with a king size bed for the "discounted rate" of $149. When we arrived they told us they were giving us a room with 2 queens which was an upgrade. We didn't want that they said that was all they had. We checked online and the rate foe that room is $90. BTW the beds were not queen but full. I asked for a price adjustment and they say no it was an upgrade. Everything was very old and overall not a good experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helped me move my belongings to room. I’m handicapped.
Stayed 1 night in Aug 2024

6/10 Okay

Austin

Business traveller
Liked: Cleanliness, staff & service
Very middle of the road, staff was really nice tho
Stayed 1 night in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Slamming doors was a common sound because the doors were hard to close. The door scanner took numerous scans to open.
Stayed 2 nights in Jul 2024