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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby lounge
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service

Explore the area

Map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Fashion Mall at Keystone
    ‪3 min walk‬
  • Dave & Buster's
    ‪6 min drive‬
  • Castleton Square
    ‪6 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 33.9 sq m
  • Sleeps 4
  • 2 Queen Beds

Traditional Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 51.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 33.9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Room

Marriott Indianapolis North

Pool
Parking included
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1000)
The price is NZ$494
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Marriott Indianapolis North

About the area

Indianapolis

Located in Indianapolis, Sheraton Indianapolis Hotel at Keystone Crossing is connected to a shopping center, a 1-minute drive from Fashion Mall at Keystone and 6 minutes from Dave & Buster's. .This hotel is 12.3 mi (19.9 km) from Lucas Oil Stadium and 12.4 mi (20 km) from Gainbridge Fieldhouse.

What's nearby

  • Fashion Mall at Keystone - 3 min walk
  • Dave & Buster's - 6 min drive
  • Castleton Square - 6 min drive
  • Center for the Performing Arts - 10 min drive
  • Carmel Christkindlmarkt - 13 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Maggiano's - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Food Court - ‬5 min walk
  • ‪The District Tap - ‬14 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

Suburban hotel with a fitness center connected to a shopping center in Indianapolis
Sheraton Indianapolis Hotel at Keystone Crossing offers 395 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Indianapolis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 395 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Keystone Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Indianapolis? This hotel has 7344 square feet (682 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Keystone Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 18 per day)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Keystone Cafe

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7344 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 18 per day
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
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Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
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Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 781 out of 1290 reviews" "
Rating 8 - Good. 248 out of 1290 reviews" "
Rating 6 - Okay. 111 out of 1290 reviews" "
Rating 4 - Poor. 76 out of 1290 reviews" "
Rating 2 - Terrible. 74 out of 1290 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erica L

Stayed 4 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 1 night in Oct 2024

10/10 Excellent

yuridia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, room had bit of an odd smell when you first walked in, you have to pay for parking if you want to stay closer to the hotel which did not like that very much. Other then that have no complaints room was clean staff was very helpful and friendly. Room service was fast and food was good. Will stay here again if we ever happen to be back in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

8/10 Good

Carl, Geneva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very attentive staff. Room very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Lorraine, Knoxville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time here. Enjoy this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A go-to for quick in-town getaways
Stayed 1 night in Sep 2024

6/10 Okay

NANCY

Disliked: Staff & service
Very small cramped room. No place to put luggage holder.
Stayed 1 night in Oct 2024

10/10 Excellent

kara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean rooms, large whirlpool, and close to tons of restaurants and shopping. Would definitely stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Trevin

Liked: Staff & service, amenities
Front desk at check in was great
Stayed 1 night in Oct 2024

10/10 Excellent

Jasmine

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay always my go to!
Stayed 3 nights in Sep 2024

6/10 Okay

Zeyin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The shower would never get warm. Good things are it's close to the mall and the staffs were very friendly and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Jeff

Stayed 1 night in Sep 2024

8/10 Good

William

Business traveller
Was having Credit Card issues but mainly due to Expedia screwing this all up. One girl was just a little too snooty about the card declining once. Part of it is that card is a pain in the ass. Blocking my room card for $45 decline in the restaurant is a little extreme. As it's impossible to get through to Expedia somebody better call me and call me soon. Leaving me stranded at the Denver Airport at 1:00 a.m. was not cool
Stayed 2 nights in Oct 2024

6/10 Okay

Paige

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Courtney

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Valets were amazing with their help and advice. No complaints on this hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

SAMANTHA

Excellent guest services.
Stayed 1 night in Sep 2024

10/10 Excellent

Karen E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Parking is convenient. Rate was good.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicki

Liked: Property conditions & facilities
Fine stay!
Stayed 1 night in Sep 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food and drinks that had to be purchased at every point was very expensive. Shower needs to be updated. Staff was exceptional every where; check-in, valet, bar, café.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities, property conditions & facilities
Clean rooms , great service , safe area
Stayed 1 night in Sep 2024