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Alpenhotel Fernau

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alpenhotel Fernau

Exterior
Turkish bath/hammam
Lobby
Minibar, in-room safe, free WiFi, bed sheets
Property grounds

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Hot tub
  • Spa
  • Pool
  • Breakfast available

Explore the area

Map
Scheibe 66, Neustift Im Stubaital, Tirol, 6167
  • St. George Church
    9 min walk
  • Elfer Gondola
    15 min walk
  • Ski Lift Neustift
    16 min walk
  • Innsbruck (INN-Kranebitten)
    24 min drive

Room options

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room (Kat. B)

Standard Single Room (Kat. B)

Standard Single Room (Kat. B)

  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room (Kat. A)

Comfort Double Room (Kat. A)

Comfort Double Room (Kat. A)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Balcony (Kat. B)

Standard Double Room, Balcony (Kat. B)

Standard Double Room, Balcony (Kat. B)

  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

Hotel Stubaierhof

Pool
Spa
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (52)
The price is NZ$533
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Hotel Stubaierhof

About the area

Neustift Im Stubaital

Located in Neustift Im Stubaital, Alpenhotel Fernau is a 2-minute drive from Elfer Gondola and 12 minutes from Serlesbahn. .This family-friendly hotel is 6.1 mi (9.7 km) from Schlick 2000 Ski Resort and 15.4 mi (24.7 km) from Golden Roof.

What's nearby

  • St. George Church - 9 min walk
  • Elfer Gondola - 15 min walk
  • Ski Lift Neustift - 16 min walk
  • Schlick 2000 Ski Resort - 15 min drive
  • Stubai Glacier Cable Car - 21 min drive

Getting around

  • Unterberg-Stefansbrücke Station - 22 min drive
  • Kranebitten Airport (INN) - 24 min drive

Restaurants

  • ‪HERR KLAUS - Das Restaurant - ‬10 min walk
  • ‪Panorama Restaurant Elfer - ‬29 min drive
  • ‪Pizzeria Salute - ‬5 min drive
  • ‪Bottega No. 13 - ‬10 min walk
  • ‪Tyrol Cafe-Restaurant - ‬7 min walk

About this property

Alpenhotel Fernau

Family-friendly hotel with a full-service spa and area shuttle service
Alpenhotel Fernau offers 41 accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 41 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by the hotel's restaurant for dinner, or grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This restaurant serves breakfast and dinner. A children's menu is available.

Languages

English, German, Hungarian, Italian, Romanian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Return airport shuttle (surcharge) from 8:00 AM to 8:00 PM
  • Airport shuttle on request
  • Free local area shuttle
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 18 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Bike rentals
  • Full-service spa
  • Hiking/biking trails
  • Mountain biking
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Tennis

Family friendly

  • Arcade/games room
  • Free area shuttle
  • Outdoor pool
  • Playground
  • Trampoline

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Well-lit path to entrance

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Dressing gowns
  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Phone
  • Safe

Policies

Check-in

Check-in start time: 7:30 AM; Check-in end time: 9:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between September 26 and October 8.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 17 per pet, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 1)
  • Pet fee: EUR 17 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Alpenhotel Fernau Hotel Neustift Im Stubaital
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau
Alpenhotel Fernau Hotel
Alpenhotel Fernau Neustift Im Stubaital
Alpenhotel Fernau Hotel Neustift Im Stubaital

Alpenhotel Fernau Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 8 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 0 out of 13 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Kit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute classic Austrian hotel
Great service, beautiful property. Worth spending significant time.
Stayed 1 night in Jun 2022

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Alpenhotel Fernau was a very lovely accommodation. The staff was very helpful and courteous.
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the single room I had with its lovely balcony. It was very clean and had a nice sized solid wardrobe, a very comfortable mattress and a little table. There’s a lift to all the floors. The thing I didn’t like was the amount of food left uncovered in the buffet part of breakfast and evening meal. There were flies around and they could easily land on the food. The food itself was well cooked and nicely presented. There was not always a vegetarian option but one would be made if you asked.
Stayed 7 nights in Jul 2019

10/10 Excellent

John, Maine, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great room but the view from our balcony was extraordinary
Stayed 5 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Service im Hotel Fernau war sehr gut. Was ich persönlich schade fand war, dass dass der Pool erst nach 7.30 Uhr nutzbar war. Ein kurzer Schwumm vor dem Frühstück hätte ich sehr geschätzt. Das Frühstück gab es leider erst ab 7.30 Uhr. Ich finde man sollte in einem Hotel, das sich in einem Ort befindet der Ausgangspunkt für diverse Wanderungen ist, bereits ab 7.00 Uhr frühstücken können.
Stayed 7 nights in Jul 2020

10/10 Excellent

Roli, Zürich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles Bestens so soll es sein und faire Preise. Sauber freundlich und gute Küche so machen Ferien spass
Stayed 4 nights in Jul 2020

10/10 Excellent

Jiri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Silvester Urlaub
sehr schönes Hotel uns (Fam. 2Erwachsene und 1Kind) hat es sehr gut gefallen unserem Aufenthalt geben wir 4,8 von 5 Punkten
Stayed 7 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Dan Stephan, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place and very serviced staff!
Very nice staff and owner, got two rooms instead of one for just 5 Euro more without asking. Great service and very friendly staff, beautiful location and view! Very silent with great nature around. The night we came they had local livemusic, typical from the alps. Very lively and nice! Great place to stay and was offered free garage without asking, came with a special car so guess the owner was extra friendly which was highly appreciated! In this place they know service which is not very common in Germany and Austria!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A five star experience
I cannot find any bad words To describe Alpenhotel Fernau. The hotel was beautiful, staff was helpful and knew what they were doing, breakfast was great and hiking in the area was just unbelievable. If you happen To stay in the hotel and they happen To arrange a grillabend during your stay, make sure you're participating. The only negative thing- as nowadays almost everywhere- is the annoying know-it-all, want-it-all, can't-really-behave tourists who-sad To say- are usually Brits.