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Hotel Burgstall

4.0 star property

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Sauna, steam room, body treatments, aromatherapy, hot stone massages
Premium bedding, in-room safe, desk, soundproofing
Outdoor rock climbing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Spa
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Serlesstraße 3, Neustift Im Stubaital, Tirol, 6167
  • Elfer Gondola
    ‪4 min drive‬
  • Ski Lift Neustift
    ‪4 min drive‬
  • Schlick 2000 Ski Resort
    ‪11 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪31 min drive‬

Room options

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 18 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Double Room

  • 23 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Triple Room

Premium bedding, in-room safe, desk, soundproofing

Comfort Triple Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double Room

  • Sleeps 3
  • 1 King Bed

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About the area

Neustift Im Stubaital

When you stay at Hotel Burgstall in Neustift Im Stubaital, you'll be on a lake, within a 5-minute drive of St. George Church and Elfer Gondola. .This family-friendly hotel is 22.9 mi (36.9 km) from Brenner Pass and 1.8 mi (2.9 km) from Ski Lift Neustift.

What's nearby

  • St. George Church - 4 min drive - 3.0 km
  • Elfer Gondola - 4 min drive - 2.9 km
  • Ski Lift Neustift - 4 min drive - 3.0 km
  • Elferbergbahn - 4 min drive - 3.0 km
  • Schlick 2000 Ski Resort - 11 min drive - 6.3 km

Getting around

  • Völs Station - 21 min drive
  • Kranebitten Airport (INN) - 31 min drive

Restaurants

  • ‪HERR KLAUS - Das Restaurant - ‬4 min drive
  • ‪Panorama Restaurant Elfer - ‬27 min drive
  • ‪Pizzeria Salute - ‬14 min walk
  • ‪Bottega No. 13 - ‬4 min drive
  • ‪Tyrol Cafe-Restaurant - ‬4 min drive

About this property

Hotel Burgstall

Family-friendly ski hotel with full-service spa
Hotel Burgstall offers 38 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and first-run movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Neustift Im Stubaital hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After a day on the slopes, you can enjoy onsite recreational amenities such as a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Hotel Burgstall has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Playground
  • Ropes course
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Playground
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Thai massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination

Renovations and closures

The property is closed between April 15 and June 6.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.80 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Burgstall Neustift Im Stubaital
Hotel Burgstall
Hotel Burgstall Neustift Im Stubaital
Burgstall Neustift Im Stubait
Hotel Burgstall Hotel
Hotel Burgstall Neustift Im Stubaital
Hotel Burgstall Hotel Neustift Im Stubaital

Hotel Burgstall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 3 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
nulla di speciale, pulita e personale molto cortese. i prezzi un po' alti per la tipologia di struttura
Stayed 2 nights in Jul 2021

8/10 Good

Roselyne, Orsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon accueil, établissement au calme et très propre. Effort fait pour nous fournir le menu en français. Chambre agréable, à la fois moderne et typique, avec belle vue sur la montagne. Petit déjeuner correct. Carte d'accès aux remontées mécaniques de la vallée offerte par l'hôtel très appréciable. Nous avons passé un très bon séjour.
Stayed 3 nights in Aug 2020

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familiengeführtes Hotel der gehobenen Klasse
Wunderschön gelegenes Hotel, großzügiges Zimmer mit neuem modernen Bad. Wellness Bereich sehr gemütlich eingerichtet. Essen trotz sehr geringer Belegung (außerhalb der Saison) sehr reichhaltig und sowohl qualitativ und optisch ausgezeichnet. Service sehr gut, Mitarbeiter freundlich und hilfsbereit.Besonders haben uns die Wandertipps vom Seniorchef gefallen - sind sehr empfehlenswert.