When you stay at Ser Casasandra Boutique Hotel in Isla Holbox, you'll be on the waterfront, just steps from Holbox Beach and 7 minutes by foot from Holbox Letters. .This beach hotel is 0.4 mi (0.6 km) from Main Square and 0.4 mi (0.6 km) from Holbox Church.
What's nearby
Holbox Beach - 1 min walk - 0.1 km
Holbox Letters - 7 min walk - 0.6 km
Main Square - 7 min walk - 0.7 km
Holbox Ferry - 14 min walk - 1.2 km
Punta Coco - 6 min drive - 3.0 km
Restaurants
El Ñañas - 2 min walk
Salma - 7 min walk
Capitancapitan - 6 min walk
Mandarina - 4 min walk
Roots - 6 min walk
About this property
Ser Casasandra Boutique Hotel
Luxury hotel on the beach, with outdoor pool
Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Additionally, rooms include hair dryers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a private beach and an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 18 individually decorated guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Treat yourself with massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities, which include an outdoor pool. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 200 km.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Esencia, or stay in and take advantage of the room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, multilingual staff, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request).
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Esencia - This fine-dining restaurant serves breakfast, lunch, and dinner.
Room service is available.
Languages
English, Spanish
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Return airport shuttle (surcharge) during limited hours
Airport shuttle on request
Local area shuttle (surcharge) up to 200 km
Food and drink
Continental breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 370 for adults and MXN 370 for children
1 restaurant
2 bars/lounges, 1 beach bar and 1 poolside bar
Room service available
Restaurants on site
Esencia
Things to do
Art gallery
Designer shops
Outdoor pool
Private picnics
Spa services
Family friendly
Babysitting (surcharge)
Free cots/infant beds
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
Front-desk safe
Gift shop/newsstand
Library
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services
Business services
Coworking spaces
Outdoors
BBQ grill(s)
Beach loungers
Beach umbrellas
Garden
Pool sunloungers
Pool umbrellas
Private beachfront location
Terrace
Spa
Aromatherapy
Body scrubs
Body treatments
Facials
Massage - deep-tissue
Massage - hot stone
Massage - Swedish
Massage/treatment rooms
Outdoor treatment areas
Reflexology
Treatment room
Accessibility
This property does not have any lifts
More
Beach towels
Mosquito nets
Romance packages available
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Ceiling fan
Down duvet
Egyptian cotton sheets
Free cots/infant beds
Pillow-top mattress
Premium bedding
Bathroom
Bathrobes
Designer toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels
Food and drink
Free bottled water
More
Access via exterior corridors
Individually decorated
Individually furnished
Iron/ironing board (on request)
Safe
Turndown service
Window screens
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.86 per accommodation, per night
Resort fee: MXN 375 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately MXN 370 for adults and MXN 370 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a first aid kit
We should mention
This property does not have elevators
Pool access available from 9 AM to 6 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox
Ser Casasandra Boutique Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.
Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!
Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime.
Our stay at CasaSandra was marvelous!! We didn't want to leave! The people and service are wonderful! Best hotel in Holbox! Dreamy property and beaches! They really went above and beyond for us in every thing we may have needed! Can't wait to return!