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Superior Inn Hotel and Conference Centre Thunder Bay

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Superior Inn Hotel and Conference Centre Thunder Bay

Indoor spa tub
Reception
Bar (on property)
Breakfast area
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Pet-friendly
  • Room service
  • Gym

Explore the area

Map
555 Arthur St W, Thunder Bay, ON, P7E 5R5
  • International Friendship Garden
    ‪3 min drive‬
  • Redwood Park
    ‪3 min drive‬
  • Fort William Gardens
    ‪4 min drive‬
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    ‪2 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Junior Suite, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Bathtub, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Bathtub, Pool View

  • 26.4 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 5
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Queen Beds, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Business Room, Multiple Beds

  • 28 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

Reception

Valhalla Hotel & Conference Centre

Pool
Pet-friendly
Parking included
Free WiFi
4.1 out of 5, Very good, (1458)
The price is NZ$376
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Valhalla Hotel & Conference Centre

About the area

Thunder Bay

When you stay at Superior Inn Hotel and Conference Centre Thunder Bay in Thunder Bay, you'll be near the airport, within a 5-minute drive of International Friendship Garden and Redwood Park. .This family-friendly hotel is 2.1 mi (3.4 km) from St. Paul's Anglican Church and 2.1 mi (3.4 km) from Centennial Botanical Conservatory.

What's nearby

  • Fort William Gardens - 4 min drive
  • Thunder Bay Regional Health Sciences Centre - 6 min drive
  • Intercity Shopping Centre - 6 min drive
  • Thunder Bay Community Auditorium - 8 min drive
  • Lakehead University - 10 min drive

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬10 min walk
  • ‪Tim Hortons - ‬19 min walk
  • ‪Little Caesars Pizza - ‬1 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Superior Inn Hotel and Conference Centre Thunder Bay

Family-friendly hotel with a fitness center and a 24-hour front desk
Superior Inn Hotel and Conference Centre Thunder Bay offers 181 accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a waterslide and a fitness center.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an indoor pool, a waterslide, and a spa tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a banquet hall.
Grab a bite at Lake and Spruce, a family restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours).
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Thunder Bay? This hotel has 15070 square feet (1400 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Lake and Spruce - Overlooking the pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Lake and Spruce

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre (15070 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Step-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Eve and Christmas Day:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 35.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Victoria Inn Hotel Thunder Bay
Victoria Thunder Bay
Victoria Inn Hotel Convention Centre Thunder Bay
Victoria Inn Hotel Convention Centre
Superior Conference Thunder
Victoria Inn Hotel Convention Centre
Superior Inn Hotel Conference Centre Thunder Bay
Superior Inn Hotel and Conference Centre Thunder Bay Hotel
Superior Inn Hotel and Conference Centre Thunder Bay Thunder Bay

Superior Inn Hotel and Conference Centre Thunder Bay Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 249 out of 999 reviews" "
Rating 8 - Good. 329 out of 999 reviews" "
Rating 6 - Okay. 206 out of 999 reviews" "
Rating 4 - Poor. 119 out of 999 reviews" "
Rating 2 - Terrible. 96 out of 999 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Colleen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Emma

Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Chris

Stayed 3 nights in Sep 2024

8/10 Good

Thomas

Stayed 3 nights in Sep 2024

10/10 Excellent

denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
First time staying here. It will be my go to place from now on while in Thunder Bay
Stayed 1 night in Oct 2024

6/10 Okay

Javier

Disliked: Staff & service, amenities
Meh
Stayed 1 night in Oct 2024

4/10 Poor

Jade

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities
We found blood on our pillow after waking up, and it was not mine or my husbands. The pool was very cold my niece and nephews lips were purple, and they couldn't barely enjoy it. They played mostly in the hot tub which my sister described as a lukewarm bath water. The rooms when we got there were hot as a sauna, we had to open the windows and turn off the heat it was suffocatingly hot.
Stayed 3 nights in Oct 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for a wedding. Appreciated that our rooms were all close together. Close to some great restaurants.
Stayed 1 night in Oct 2024

4/10 Poor

John

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room heater did not give heat at night. Front desk had to bring a portable heater. The toilet kept making dripping sounds. The phone had no instructions on it as to which button was for what. The shuttle phone for the Superior Inn at the airport does not work. Security had to call for a shuttle. The ad on the shuttle board still shows Victoria Inn. At least the shuttle driver was nice.
Stayed 1 night in Oct 2024

8/10 Good

John

Liked: Cleanliness, amenities
Easy to get into.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Do not recommend.
Front desk staff were friendly. Hotel restaurant was awesome, great food and staff. The bed in our hotel room was very comfortable. Though we were not given the proper room that we booked online, this was very disappointing to me. The bathroom door in our room had a busted latch and door could not close. The cleanliness of the room was actually appalling. There was dried blood smears around a door frame. Specks of dried blood on the curtains. Stained lamp shades. Filthy stained carpets. Old soap residue in shower. Overall, I'd recommend the restaurant. But i will NOT stay at this hotel again.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kendra, Cat Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superior Inn used to be called,”Victoria Inn” but the room r nice and clean. Including the ladies that works there r very helpful
Stayed 3 nights in Oct 2024

4/10 Poor

Nancy

Travelled with family
Liked: Staff & service
Loud and woke up in the middle of the night as someone was intoxicated outside of my room and was maybe in a fight. They ended up getting arrested. The staff and security did handle it quickly.
Stayed 1 night in Oct 2024

4/10 Poor

Joshua

Business traveller
Disliked: Cleanliness, property conditions & facilities
Window was broken stuck open Pillows were shredded foam in a case room run down
Stayed 1 night in Oct 2024

8/10 Good

Logan

Stayed 1 night in Oct 2024

2/10 Terrible

Trista

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and reasonably priced
Stayed 1 night in Sep 2024

8/10 Good

John

Stayed 1 night in Aug 2024

6/10 Okay

Katie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Front desk staff were very friendly. Restaurant in the hotel was convenient and food was good. Our room was very cold and there weren’t any temperature controls in the room to adjust it. Room was also a bit worn out, could really use an update. Main pool was also quite cold but the kiddie pool was a perfect temperature for the kids.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Stayed 1 night in Sep 2024

8/10 Good

Michael, Ottawa

Stayed 1 night in Aug 2024

4/10 Poor

Charmaine

Disliked: Cleanliness, property conditions & facilities
This is more of an apartment. Complex then a hotel. The room was absolutely disgusting and I couldn’t even remove my shoes
Stayed 1 night in Sep 2024

6/10 Okay

Eric

Stayed 3 nights in Sep 2024