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Alice Ottoman Palace Hotel

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December 2024
January 2025

Photo gallery for Alice Ottoman Palace Hotel

Pub
Reception
Reception
Economy Oda, Double Room, Bodrum Kat ( Basement) | View from room
Pub

Reviews

5.0 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
Küçük Ayasofya Mah Kaleci Sok No:14, Sultanahmet-Fatih, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    4 min walk
  • Turkish and Islamic Art Museum
    5 min walk
  • Blue Mosque
    6 min walk
  • Istanbul (IST)
    33 min drive

Room options

View all photos for Economy Oda, Double Room, Bodrum Kat ( Basement)

Economy Oda, Double Room, Bodrum Kat ( Basement)

Economy Oda, Double Room, Bodrum Kat ( Basement)

  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Oda, Double Room, Şehir Manzaralı

Standard Oda, Double Room, Şehir Manzaralı | View from room

Standard Oda, Double Room, Şehir Manzaralı

  • 25.0 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Oda, Double Room, Teraslı, Kısmi Deniz Manzaralı

Elite Oda, Double Room, Teraslı, Kısmi Deniz Manzaralı | Balcony

Elite Oda, Double Room, Teraslı, Kısmi Deniz Manzaralı

  • 25 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Süit, 2 Yatak Odası, Park Manzaralı

Family Süit, 2 Yatak Odası, Park Manzaralı | View from room

Family Süit, 2 Yatak Odası, Park Manzaralı

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed

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About the area

Istanbul

With a stay at Alice Ottoman Palace Hotel, you'll be centrally located in Istanbul, just a 4-minute walk from Sultanahmet Square and 6 minutes by foot from Blue Mosque. .This hotel is 0.6 mi (0.9 km) from Hagia Sophia and 0.7 mi (1.1 km) from Grand Bazaar.

What's nearby

  • Sultanahmet Square - 4 min walk - 0.4 km
  • Blue Mosque - 6 min walk - 0.5 km
  • Hagia Sophia - 11 min walk - 0.9 km
  • Grand Bazaar - 13 min walk - 1.2 km
  • Topkapi Palace - 3 min drive - 3.5 km

Getting around

  • Cemberlitas Station - 9 min walk
  • Istanbul Kumkapi Station - 11 min walk
  • Istanbul Airport (IST) - 33 min drive

Restaurants

  • ‪Three Partners Cafe & Restaurant - ‬1 min walk
  • ‪Şirvan Sofrası - ‬1 min walk
  • ‪Warung Ibu Deden - ‬2 min walk
  • ‪Ziya Baba Restaurant - ‬2 min walk
  • ‪My Terrace - ‬3 min walk

About this property

Alice Ottoman Palace Hotel

Hotel with a 24-hour front desk, a short walk to Blue Mosque
Alice Ottoman Palace Hotel offers 9 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Guests can make use of the shared/communal kitchen. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Istanbul hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 9 air-conditioned rooms featuring refrigerators and flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A train station pick-up service is available for a surcharge.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
ALÄ°CE Pub n Restaurant - This pub specializes in international cuisine and serves breakfast only. Open 24 hours.
Room service (during limited hours) is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Off-site parking available (EUR 3 per day)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 8:00 AM–11:00 AM: EUR 4 for adults and EUR 4 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • ALÄ°CE Pub n Restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Fridge
  • Shared kitchen access

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Slippers

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 4 for adults and EUR 4 for children
  • Nearby parking fee: EUR 3 per day
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Alice Ottoman Palace Hotel Istanbul
Alice Ottoman Palace Hotel
Alice Ottoman Palace Istanbul
Alice Ottoman Palace
Alice Ottoman Hotel Istanbul
Alice Ottoman Palace Hotel Hotel
Alice Ottoman Palace Hotel Istanbul
Alice Ottoman Palace Hotel Hotel Istanbul

Alice Ottoman Palace Hotel Reviews

Reviews

5.0
Rating 10 - Excellent. 0 out of 17 reviews" "
Rating 8 - Good. 3 out of 17 reviews" "
Rating 6 - Okay. 7 out of 17 reviews" "
Rating 4 - Poor. 3 out of 17 reviews" "
Rating 2 - Terrible. 4 out of 17 reviews" "

5.4/10

Cleanliness

4.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Soumam, London

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice little hotel great location

6/10 Okay

Anjum, karachi, Pakistan

Disliked: Staff & service
Over all the stay was good but Few of the instances I would like to report. We have done full payment through Hotels.com but after reaching there on the second day all of a sudden manager demand to make payment as they have not received any payments through hotel.com. I was a bit shocked and panicked, luckily I was carrying the print out of my payment which I showed them and after an hour and two arguments and discussions they found the payment received. The trauma and mental torture I went through all this time was agonizing. Similarly one day there was no electricity in our room whole day and one day there was an issue in internet.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 2015
The advertised check-out time on hotels.com said 2pm, however the front desk person said that was an "error" and it should be 12pm. This was not the best time to be informed of such a surprise, especially when your next flight out is at 7pm. Front desk person wasn't much help, and said if we wanted to change rooms at 12pm to another room on a lower floor we could "arrange" something. The last minute sight seeing got scrapped as I now had 2 hrs less. The location is a bit shady compared to other hotels nearby. Hot water was good, sliding glass door to balcony didn't close properly - which is not good for safety. With A/c on the room made a lot of noise and didn't feel the breeze well, vents needed cleaning. Unable to operate safe - no instructions in English were provided (or in any other language). Don't see myself hurrying to visit this place anytime soon.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Alice Hotel
When I got to the hotel I was very impressed that they offered me tea, juice, and breakfast because my room wasn't ready yet and I had to wait around. Once I finally got to my room - I had booked a room with a view and yet they put me in the basement (so no windows); The bathroom smelled pretty bad and it had not been cleaned (unimpressed, but I chose not to complain). Otherwise the room was nice. I didn't sleep well as 1) They have a live band that plays late into the night, and kept me up for ages (not nice when you're jet lagged), and 2) my room was in the basement, and I could hear everyone clattering around outside. So if you are staying here make sure you ask to NOT be in the basement level, and you have been warned about the live band. Otherwise the hotel was okay, nice breakfast served, and a 5-7 minute walk to Hippodrome Square. It is very hard to walk here from the tram stop if you have lots of luggage, mostly because it's a steep hill down to the hotel and the footpath is cobbled.

2/10 Terrible

qad, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
This hotel is not what it is advertised to be. We were given the basement room which was dirty and very noisy. The basement room is next door to the kitchen you can hear banging noises at 5 am. What doesn't help is the awful Saxo playing all night. Due to the room not being what it was advertised we had to change rooms which cost a extra £75.00( 350tl) room 202. Even with this room the t.v was not working you could only have a shower for 5 minutes as the water would overflow when I complained to reception he could not understand a word of English. No coffee maker as told by reception or water bottles the bed sheet were dirty and were not changed once during our stay for 1 week. When we arrived we were told breakfast would be served at 8am when we went down to have breakfast we were told it would open at 9am they're is a lack of communication and no care for the money we paid at this place I could have stayed at a better hotel. Would not recommend this place to any one. My wife did confront all the reception staff who did not want to know even when I spoke to them no understanding of customer service what so ever

4/10 Poor

Ed, Houston, TX

Disliked: Room comfort
May 2015 - Istanbul
Dinner: Chicken served was from frozen processed food. Coffee was made with instant coffee. Room: Room had good size and was clean, but it was underneath the restaurant, and the noise kept us awake until after 2 in the morning. Bathroom: Bathroom was clean, but a strong odor came from the shower drain. This hotel should be rated as 2 stars.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Noisy room, inefficient staff
Not sure about the other rooms, but it might be worth requesting not to stay in the first floor room behind the lobby. You'll get lots of street noise and you can hear every conversation in the lobby. And don't count on breakfast being on time or anything being very efficient. The rooms are well-decorated at least.

6/10 Okay

Shima

Liked: Cleanliness
Disliked: Staff & service

6/10 Okay

Stephane, bordeaux

Disliked: Staff & service, room comfort
dommage que l'isolation phonique n'est pas très efficace . nous avons eu tous les soirs un saxophoniste qui joué jusqu'a minuit et on avais l'impression d'être dans la salle et en plus de la route bruiallante. personnel très sympathique sinon . très situé (monuments et resto )

2/10 Terrible

WonJeong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
비추비추
정말 최악입니다.가족이넷이라 스위트룸을 예예약핬는데 방이없다고 룸2개를 주었는데 정말좋지않습니다.지하방에 곰팡이냄새나고 뭔가가어설프고 정말좋지않습니다. 비추입니다.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no good
너무 늦은 시각에 체크인을 해서인지 지하1층에 있는 객실을 배정받았음. 지하라 어둡고 곰팡이 냄새가 심했음. 계단이 없고 엘리베이터 한대로 이용하는 거라 외출할 때마다 엘리베이터를 기다려야 함. 조식은 8시부터였는데 8시에 가니 준비가 덜 되어있었고 8시 30분쯤 세팅이 완료되어 조식을 먹을 수 있었음. 위치는 블루모스크 뒷쪽, 큐축아야소피아 방향이었는데 찾기가 쉽지는 않음. 호텔 바로 옆에 공항셔틀회사가 있어서 편리하게 이용하였음.

6/10 Okay

Keya, Malmö

Liked: Staff & service, property conditions & facilities
Nöjd
Mycket bra hotell för en billig peng. Perfekt läge och vänlig personal. Ingick frukost.

2/10 Terrible

Haishem, PARIS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une catastrophe!!!!
Une catastrophe!!!! Lors de notre arrivée l'hôtel nous a mis à dispo une chambre au niveau -1 avec une odeur de renfermé dans la chambre, nous avons demandé de changer de chambre et les 2 personnes à l'accueil nous signalent que l'hôtel est complet alors qu'à l'entrée il y avait une pancarte "free" ou bien il fallait donner 15 € par nuit supplémentaire .Nous avons souhaité rencontrer le directeur qui a bien voulu nous changer la chambre. Niveau propreté la chambre était nettoyé 1 jour sur 3. Nous avons eu une coupure d'eau un matin et personne pour nous signaler le problème. niveau insonorisation on entend les personnes des autres chambres prendre leur douche par exemple et le soir music à fond car il y un pub. Petit déjeuner horrible quasiment rien à manger nous avons décidé de le prendre à l’extérieur durant notre séjour. Le seul point positif : la proximité des sites à visiter Je déconseille fortement cette hôtel.

6/10 Okay

Valantiba, Paris

Disliked: Cleanliness, staff & service, room comfort
On a eu une salle au sous-sol, on peut dire sans fenêtre. Il y avait des chambres libres (comme noté sur la porte de l’hôtel), mais on a été refusé le changement. La cabine de douche coulait - on a eu plein d'eau après la douche. La seule bonne chose, c'est le placement entre la petite Sophia et la Mosquée Bleue, à coté du bazar de la Mosquée Bleue.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Old City - Noisy - Excellent room
We stay 1 night. The reception is small, but the room was excellent. Good size, decoration, good bathroom (it's new), good hot water. It's near to the old city (approx. 8 blocks). The neighborhood is not pretty but we felt safe including at night. You can take the istanbul shuttle bus from/to the Airport that has the office at the corner (10 Euros from Sabina each person). I had the room at the ground floor, and it's was very noisy when the people enter to the hotel (the noc-noc of the main door).

6/10 Okay

PIK KI, Hong Kong

地圖標示錯誤
酒店地址與hotel.com所標示的地圖不附，酒店並不是在sultanahmet站，而是離這個站有15分鐘步行遠的地方，令我找了很久，我是因為看見酒店正在電車站旁才預訂的，但到達才發現不在站旁，問了好幾個人也找不到，非常徬徨! 地圖標示錯誤不知是酒店錯還是hotel.com錯了

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT
It is near to the centre of Istanbul and personal is really kind