Carlton Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Carlton Hotel

Turkish bath/hammam
Premium bedding, minibar, in-room safe, desk
Lobby
Turkish bath/hammam
Bar (on property)

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
Feyziye Cad No. 22 Sehzadebasi, Istanbul, Istanbul, 34470
  • Süleymaniye Mosque
    10 min walk
  • Beyazit Square
    11 min walk
  • Grand Bazaar
    12 min walk
  • Istanbul (IST)
    47 min drive

Room options

Economy Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

Triple Room, 3 Single Beds

  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Istanbul

A stay at Carlton Hotel places you in the heart of Istanbul, within a 15-minute walk of Grand Bazaar and Süleymaniye Mosque. .This spa hotel is 1.7 mi (2.8 km) from Blue Mosque and 2 mi (3.1 km) from Galata Tower.

What's nearby

  • Grand Bazaar - 12 min walk
  • Sultanahmet Square - 3 min drive
  • Blue Mosque - 4 min drive
  • Galata Tower - 5 min drive
  • Hagia Sophia - 6 min drive

Getting around

  • Vezneciler Subway Station - 3 min walk
  • Laleli-University Station - 6 min walk
  • Istanbul Airport (IST) - 47 min drive

Restaurants

  • ‪Hotel Zurich Istanbul - ‬2 min walk
  • ‪Gulen Restaurant - ‬1 min walk
  • ‪Laleli Galeria - ‬2 min walk
  • ‪Daphne Restaurant & Cafe Bar - ‬1 min walk
  • ‪Laleli İskender - ‬2 min walk

About this property

Carlton Hotel

Hotel with a full-service spa, near Grand Bazaar
Carlton Hotel offers 75 accommodations with minibars and safes. Beds feature premium bedding. Premium satellite television is provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 75 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Carlton Hotel has a restaurant on site.
24-hour room service is available.

Languages

Arabic, Bulgarian, English, Farsi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Airport shuttle fee: TRY 250 per person (one-way)
  • Airport shuttle fee per child: TRY 250 (one-way), (up to 6 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 10807

Property is also known as

Carlton Hotel Istanbul
Carlton Istanbul
Carlton Hotel Hotel
Carlton Hotel Istanbul
Carlton Hotel Hotel Istanbul

Carlton Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 20 out of 167 reviews" "
Rating 8 - Good. 44 out of 167 reviews" "
Rating 6 - Okay. 49 out of 167 reviews" "
Rating 4 - Poor. 26 out of 167 reviews" "
Rating 2 - Terrible. 28 out of 167 reviews" "

6.6/10

Cleanliness

6.4/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Anwar

Travelled with partner
Liked: Staff & service
Good value for money
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in Mar 2021

4/10 Poor

blind

Stayed 7 nights in Nov 2020

10/10 Excellent

Sahand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really respectfull, helpfull and the service is very good also the hotel is clean.
Stayed 3 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
The room was extremely small and the breakfasts was miserable, the location was perfect the reception was good overa
Stayed 2 nights in Sep 2020

6/10 Okay

Waqar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Hazem

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
My ceiling roof was dusty , drinks in my room was paid services without any indications and was super expensive
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated, dirty carpet and walls, bathroom had a very bad smell, shower has mold. I requested to be moved to a different room and had to pay extra. hotel rooms are nothing like the pictures, very disappointed. Staff is nice though.
Stayed 6 nights in Aug 2019

4/10 Poor

ABDULQADER

Disliked: Cleanliness, property conditions & facilities, room comfort
They give us two rooms at back side which is have bad looking and dirty
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Liked the price, didn’t like the rude receptionist
Stayed 3 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It a shaddy property, its old hotel with bad bedding n blankets.the woden work in the room is getting very detonating. It looks very beautiful from the picture please do not get carried away by the pictures. The staff is very arrogant. We landed in the hotel at night 3:00am and we had paid for thenight our room was given to someone else as we had booked a 3 beded room. We were made to wait n then given a smaller room. The night manager was very arrogant. The break fast was very ordinary, no one smiles. Had a tough time.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
It wasn’t very clean and the there were loud music which you couldn’t sleep
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Sattar

The stay was ‘okay’ the hotel is located in a nice place, the Wi-fi doesn’t quite reach the rooms. The food is amazing. The mattress are quite hard to sleep on.
Stayed 8 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2018

2/10 Terrible

Sally, San Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bathroom was really dirty and the tub was full of the previous guest's hair. The bedding was also dirty and I saw cockroaches with my own eyes. The lights in the room were not working and the comforters in the closet was full of dust and had a pungent odor. Seriously, this place will ruin your Istanbul experience. Pay a little more and stay somewhere else. The breakfast was decent, but seeing the cockroaches will make you too nauseous to eat.
Stayed 2 nights in Sep 2018

10/10 Excellent

Rooby, Bahrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its quiet and cosy. The staff are friendly. The location is really convenient for my preferred places. The area is so alive and cheerful. Its my second year to stay in carlton hotel and next year i will stay there too.
Stayed 4 nights in Sep 2018

2/10 Terrible

manny, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Humiliated by manager - worst experience ever
I usually dont write reviews when i have a bad experience as it may have been a one off but this time i was humiliated by the manager and kicked out of the hotel like ive never heard before or experienced. To start with i was in this hotel for a total of 6 days, every one of those six days there was an issue with the safe box and every time i asked the staff to change it he wouldnt and instead repaired and said call me every time u wish to open. Secondly the air conditioning was not working properly and leaked throughout the night which kept me and my wife up at 2am and 4am. The window facing the outside to other rooms was broken in the sense that it would not close wothout using considerable force. The above are some of the issues i experienced but can live with and have done before without complaining. The most upsetting part was partially my fault, i didnt read the check out time on the last day and came back to the hotel to find that all my luggage was downstairs in the lobby packed by the staff. I didnt release at the time why my luggage was downstairs and asked the manager why this happened, he shouted at me and said that he told me yesterday about this (even though i never spoke to him before or even seen him). I asked him not to shout at me as my baby boy and wife and other people were watching but he continued and insulted me and my family. When i said is this how u treat customers, he shouted and said he doesnt care and to get out and kicked me out with my family.
Stayed 6 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2018

2/10 Terrible

Adnan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unreliable HOTEL
They took my reservation and hen I arrived, they said they has no room for me. They were nice enough to find another hotel closeby. After a long travel, this is the last thing one expects. They made no communication about the situation. This appears to be a breach of contract. After all, what is the point of making the reservation. It was a horrible experience.
Stayed 2 nights in Jan 2018