First the negative things, so the owners and staff could make few positive changes for future guests (including me :)):
- The quality of the filter coffee they serve is low. This is very important for a good reputation. Generally in Istanbul you can hardly find good coffee (except turkish coffee of course), but that is not an excuse.
- Privacy in spa. The spa is very good, but you don't have any privacy at all. Everybody can open the door of turkish bath while you are inside and enter like you dont exist, sauna and steam room have glass doors so no privacy there as well. Most of the spa facilities are free of charge for hotel guests (a big plus!), but even the outside guests that pay for spa don't have their privacy. Plus, VERY negative thing is that most of male users of the spa are walking around wearing only towels around their waists, and that's VERY uncomfortable and disrespectful for female users of the spa! There has to be some kind of scheduling and/or time slots for male/female users, as well as hotel/outside users.
Everything else is great: the hotel is 10 minutes walk from Taksim square and Istiklal street, the staff are friendly, breakfast is versatile, fresh, and very good (except coffee), the room is spacious and quiet, bathroom is awesome, room has nice big lcd tv with satellite programs, little fridge, everything is very clean, the pool is small but great, the spa is very good (but it lacks privacy), and the last but not least, the price is very well balanced.