spacious rooms, clean , comfortable bed and pillows , very friendly staff , specially Mehmet R . at front desk was very polite and helpful , very nice lobby and lounge , good food , great location , this is the most hotel I like in Istanbul , this is my fourth time here at the same hotel and when ever I visit again I will stay here for sure and I highly recommended it , I used the spa twice , once with my daughter and once with my husband , both times we did Hammam and massage , it was amazing , the spa is very clean and spacious